Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$197K - $313K *

Lead the charge in scaling our AI-powered platform, ensuring reliability and performance while collaborating with a dynamic team. Drive technical excellence and mentor peers as we transition from star...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $214K *

Empower cross-functional teams to deliver complex technical programs, ensuring alignment with business goals. Lead planning, execution, and stakeholder communication while fostering a collaborative en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $180K *

Transform the future of cloud infrastructure by leading DevOps initiatives, enhancing systems integration, and driving innovative solutions for federal clients. Collaborate with stakeholders to optimi...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the member experience by owning the full lifecycle of features across a cutting-edge AI-first platform, leveraging technologies from React to GraphQL and AI services to deliver personalized...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Drive impactful software solutions by embedding with clients, transforming ambiguous needs into deployable features across secure environments. Collaborate closely with users and stakeholders to deliv...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $140K *

Lead the charge in operational excellence across multiple schools, enhancing leadership effectiveness and ensuring compliance. Collaborate with teams to drive enrollment growth and academic improvemen...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $120K *

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $124K *

Join a team that's transforming data center solutions. As an Application Engineer, you'll shape technical strategies, collaborate with key industry players, and ensure seamless project execution in a...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Unlock potential by managing and optimizing data and BI platforms. Collaborate with stakeholders to define architecture, drive project plans, and ensure data quality while leading a team to deliver im...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$214K - $309K *

Unlock potential by leading the design and implementation of advanced identity solutions for AI agents. Collaborate across teams to build scalable frameworks and drive technical excellence in a dynami...

RemoteRemote

2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the charge in ensuring seamless deployment of enterprise-grade infrastructure by integrating, testing, and validating complex systems in a controlled lab environment, enabling rapid field activat...

La Plata, MDRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$160K - $190K *

Transform security solutions across multiple domains, driving technical direction and collaboration to address high-risk items and enhance Meta's security posture company-wide. Lead cross-functional t...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Lead the charge in ensuring top-notch quality across health tech products. Oversee QA execution, mentor junior testers, and collaborate with cross-functional teams to deliver high-quality software tha...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Join a dynamic team to lead the development of innovative Microsoft-based platforms, driving modernization and AI integration while ensuring robust, scalable, and secure solutions in a highly regulate...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $160K *

Drive customer success by optimizing digital journeys and automating solutions. Collaborate cross-functionally to enhance user experiences while leveraging AI and coding skills to maintain and deploy...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead customer marketing initiatives to drive expansion and adoption within mid-market and enterprise accounts. Collaborate with cross-functional teams to develop data-driven campaigns and leverage AI...

Vancouver, BCRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $175K *

Build your expertise in product management by driving the strategy and execution of our Commerce product. Collaborate with cross-functional teams to enhance customer experiences and deliver impactful...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $118K *

Champion client success by managing strategic Enterprise accounts, driving growth through innovative solutions and collaboration. Leverage AI tools to transform workflows and enhance client relationsh...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$137K - $235K *

Elevate customer success by managing strategic enterprise relationships, driving platform adoption, and mentoring teams. Collaborate with C-suite stakeholders to ensure impactful outcomes and contribu...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Shape the future of our platform by leading cross-organizational initiatives, defining architectural standards, and mentoring engineers. Drive technical excellence and influence across teams while own...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$130K - $150K *

Join us to lead North America's field and demand marketing efforts, driving pipeline and revenue through strategic programs and cross-functional collaboration with sales and marketing teams...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $167K *

Develop and maintain robust data pipelines using SparkSQL and Pyspark, ensuring high-quality data for analytics. Collaborate with cross-functional teams to enhance data analysis efficiency and support...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $165K *

Partner with us to design and implement VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration while mentoring colleagues and...

Boston, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $308K *

Drive the design and implementation of VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration of telephony platforms while men...

Seattle, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.