Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$145K - $150K *

Join a team that's redefining pay equity solutions. Drive sales cycles, engage with enterprise clients, and leverage innovative tech to ensure fair compensation practices. Collaborate with diverse sta...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Empower our data platform by designing, building, and operating core capabilities. Collaborate with teams to enhance ingestion, storage, and API functionalities, ensuring scalability and resilience wh...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Serve as a trusted advisor, ensuring optimal performance of critical communications systems. Leverage technical expertise to resolve issues, enhance service delivery, and drive customer satisfaction w...

Illinois, USRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$66K - $128K *

Transform sales operations by owning CRM administration, building dashboards, and automating processes. Collaborate with teams to enhance technology adoption and streamline workflows, ensuring effecti...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$170K - $220K *

Drive the evolution of financial technology by developing innovative solutions for cryptocurrency services, collaborating with a dynamic engineering team to shape the future of wealth management for C...

CanadaRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock your potential as you empower deployment and automation solutions in high-security environments. Leverage your expertise in DevOps and platform engineering to ensure robust operations across fe...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$186K - $218K *

Champion the development of critical cryptographic infrastructure, leading high-availability services and innovative solutions while collaborating with cross-functional teams to ensure secure executio...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$225K - $338K *

Transform the future of AI security by leading the development of high-performance, low-latency applications in a multi-tenant B2B SaaS environment, while mentoring junior developers and driving innov...

California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$225K - $338K *

Transform cloud infrastructure for a cutting-edge AI security platform. Architect scalable solutions, optimize CI/CD pipelines, and ensure system reliability while leveraging serverless technologies a...

California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$206K - $310K *

Join us to lead the development of high-performance, low-latency applications in a multi-tenant B2B SaaS environment, enhancing security and efficiency through innovative AI tools and collaborative ar...

Seattle, WARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$159K - $273K *

Lead the future of software engineering by driving architectural modernization, strategic vision, and impactful solutions. Partner with executives and multidisciplinary teams to solve healthcare chall...

Eden Prairie, MNRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $215K *

Champion the evolution of Android features, driving product impact through collaboration and innovation. Own the development process from concept to deployment, ensuring high-quality user experiences...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Join a team that's shaping the future of DevOps by designing and implementing CI/CD pipelines with cutting-edge technologies. Collaborate with customers and cross-functional teams to enhance their Dev...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $156K *

Elevate your career by partnering with executives to drive initiatives, manage complex calendars, and plan global events. Join a dynamic team dedicated to fostering collaboration and supporting busine...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $165K *

Join our Strategic Customer Success team to guide enterprise clients in deploying IoT solutions, enhancing business value. You'll manage relationships, ensuring a successful launch and continuous enga...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with us by managing customer relationships, driving satisfaction, and ensuring success as a trusted advisor. You'll lead onboarding, identify opportunities for expansion, and advocate...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $105K *

Join a team that's dedicated to maximizing customer value through strategic alignment, proactive engagement, and cross-functional collaboration, ensuring long-term success and satisfaction with our so...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$148K - $223K *

Drive complex product initiatives from design to launch, enhancing customer experiences through reliable integrations and AI capabilities. Lead technical direction and mentor engineers in a fast-paced...

San Francisco, CARemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $226K *

Unlock potential by leading the delivery of APIs and integrations that enhance healthcare tools. Collaborate with engineering teams to ensure reliable, user-friendly solutions that drive business grow...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$253K - $298K *

Transform AI infrastructure by leading engineering efforts, driving innovation, and ensuring operational excellence across shared services. Collaborate with cross-functional teams to enhance security...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K *

Optimize cloud strategies for partners by transforming Google Cloud and AI opportunities into sustainable workloads, guiding technical and commercial discussions, and fostering repeatable practices fo...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Elevate your career by driving strategic programs that enhance our Extensibility platform. Collaborate across teams to shape product roadmaps and ensure successful launches while addressing complex cu...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in managing projects from initiation to completion, ensuring alignment with business objectives. Collaborate with cross-functional teams to deliver results on time while effectively co...

Arkansas, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Unlock your potential by collaborating with clients to design and deploy AI-driven solutions. This role blends engineering and client engagement, enabling you to tackle complex challenges and deliver...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $133K *

Join a team that's dedicated to empowering public sector organizations. As a Customer Success Manager, you'll partner with clients to enhance their operations using our innovative IoT platform and con...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.