Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$145K - $175K *
Lead the charge in engineering management, guiding a cross-functional team of 4-7 engineers. Drive execution, foster growth, and ensure quality while collaborating closely with product management to d...
3 days ago
Senior Software Performance Engineer
$160K - $180K *
Optimize system performance as a Senior Performance Engineer, focusing on latency and resource management. Collaborate with robotics teams to enhance high-throughput execution reliability and efficien...
Reposted 4 weeks ago
$120K - $145K *
Transform healthcare data solutions by designing scalable architectures, optimizing data pipelines, and ensuring compliance with regulations. Collaborate with cross-functional teams to deliver high-qu...
Reposted 4 days ago
SENIOR KNOWLEDGE MANAGEMENT ANALYST
$87K - $135K *
Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...
1 week ago
$88K - $105K *
Champion transformative customer enablement strategies through innovative, scalable education programs and personalized learning experiences that drive adoption and maximize value derived from the pla...
Reposted yesterday
$135K - $160K *
Elevate the design and development of a robust replication engine for large-scale data systems, focusing on high-performance, secure, and resilient asynchronous replication capabilities to ensure reli...
1 month ago
Senior Growth Marketing Analyst
$116K - $159K *
Drive growth through data-driven strategies by analyzing user signals, optimizing marketing pathways, and collaborating cross-functionally to enhance our digital presence. Shape compelling activation...
Reposted 4 weeks ago
(USA) Senior, Software Engineer
$90K - $180K *
Drive your career with a pivotal role in enhancing mission-critical systems. As a Senior Software Engineer Full Stack, you'll ensure system reliability and scalability while improving customer experie...
2 days ago
(USA) Senior, Software Engineer
$143K - $286K *
Transform the future of technology by driving AI-powered reliability and automation. Own platform scalability and observability while enhancing customer support excellence through innovative solutions...
2 weeks ago
(USA) Senior, Software Engineer
$143K - $286K *
Join a team that's driving innovation in software engineering and reliability. You'll build AI-powered tools, enhance platform observability, and ensure service reliability while collaborating cross-f...
2 weeks ago
(USA) Senior, Software Engineer
$90K - $180K *
Shape the future of smart entertainment technology by leading the design and integration of scalable software solutions for HDMI-CEC and device interoperability, driving innovation and enhancing custo...
2 weeks ago
$110K - $130K *
Empower cross-functional teams to consolidate payment gateways, leveraging deep USA Payments expertise. Collaborate with stakeholders to analyze requirements, drive migrations, and ensure seamless int...
2 weeks ago
Staff Front End Software Engineer
$150K - $175K *
Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...
2 weeks ago
Staff Fullstack Engineer - Platform - App Core Usage | Canada | Remote
$186K - $223K *
Unlock potential by joining a dynamic team focused on enhancing billing systems and customer experience. As a Staff Fullstack Engineer, you'll lead complex projects, improve reliability, and collabora...
1 week ago
$150K *
Lead the charge in developing innovative full-stack solutions that enhance workflow automation in wealth management. Collaborate with a dynamic team to create impactful features using modern technolog...
2 days ago
Staff Site Reliability Engineer - US
$135K - $160K *
Elevate our SaaS infrastructure by re-engineering core products for global scalability, optimizing routing latency, and enhancing monitoring systems. Collaborate with engineers to tackle operational c...
3 weeks ago
Manufacturing Solutions Engineer
$80K - $95K *
Support manufacturers by implementing solutions that enhance operational performance. Collaborate with teams to drive adoption and deliver measurable improvements, ensuring lasting value from the plat...
1 week ago
Senior Member Success Manager, Tokenomics+FinOps+ITAM+FOCUS
$140K - $205K *
Champion member success by managing relationships across diverse technology foundations. Drive engagement, operational efficiency, and strategic initiatives to maximize member value and satisfaction i...
3 weeks ago
$70K - $100K *
Engage in the development of automated testing frameworks to ensure the quality and reliability of business systems. Collaborate with cross-functional teams to create effective test strategies and dri...
Reposted 2 days ago
Senior Technical Account Manager
$110K - $130K *
Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...
3 weeks ago
Senior Software Engineer, Tax Engineering
$191K *
Deliver innovative backend solutions for tax reporting and compliance, ensuring accuracy and scalability across all Coinbase products. Collaborate with cross-functional teams to drive system design an...
2 days ago
$171K - $190K *
Unlock potential by leading the design and implementation of scalable data platforms. Drive innovation in cloud data architecture and pipeline automation, collaborating across teams to deliver impactf...
3 weeks ago
Site Reliability Engineer - DeviantArt
$160K - $190K *
Make your mark at a leading platform by architecting and maintaining high-throughput AWS infrastructure, ensuring optimal performance and security for millions of users while driving automation and re...
3 weeks ago
Senior Manager, GTM Systems Architecture
$135K - $160K *
Lead the evolution of our GTM Systems Architecture, enhancing Salesforce and its tech stack for AI-native workflows. Collaborate with cross-functional teams to build a trusted data foundation and driv...
2 weeks ago
$135K - $160K *
Unlock your potential as a Lead Data Software Engineer, driving innovative data solutions and leading cross-functional teams to enhance our data infrastructure and ensure scalability and performance a...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.