Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$145K - $175K *

Lead the charge in engineering management, guiding a cross-functional team of 4-7 engineers. Drive execution, foster growth, and ensure quality while collaborating closely with product management to d...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $180K *

Optimize system performance as a Senior Performance Engineer, focusing on latency and resource management. Collaborate with robotics teams to enhance high-throughput execution reliability and efficien...

Ann Arbor, MIRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Transform healthcare data solutions by designing scalable architectures, optimizing data pipelines, and ensuring compliance with regulations. Collaborate with cross-functional teams to deliver high-qu...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Healthcare

$87K - $135K *

Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Champion transformative customer enablement strategies through innovative, scalable education programs and personalized learning experiences that drive adoption and maximize value derived from the pla...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Elevate the design and development of a robust replication engine for large-scale data systems, focusing on high-performance, secure, and resilient asynchronous replication capabilities to ensure reli...

North Carolina, USRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$116K - $159K *

Drive growth through data-driven strategies by analyzing user signals, optimizing marketing pathways, and collaborating cross-functionally to enhance our digital presence. Shape compelling activation...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $180K *

Drive your career with a pivotal role in enhancing mission-critical systems. As a Senior Software Engineer Full Stack, you'll ensure system reliability and scalability while improving customer experie...

Bentonville, ARRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Transform the future of technology by driving AI-powered reliability and automation. Own platform scalability and observability while enhancing customer support excellence through innovative solutions...

Bentonville, ARRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Join a team that's driving innovation in software engineering and reliability. You'll build AI-powered tools, enhance platform observability, and ensure service reliability while collaborating cross-f...

Sunnyvale, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Shape the future of smart entertainment technology by leading the design and integration of scalable software solutions for HDMI-CEC and device interoperability, driving innovation and enhancing custo...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Empower cross-functional teams to consolidate payment gateways, leveraging deep USA Payments expertise. Collaborate with stakeholders to analyze requirements, drive migrations, and ensure seamless int...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $175K *

Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$186K - $223K *

Unlock potential by joining a dynamic team focused on enhancing billing systems and customer experience. As a Staff Fullstack Engineer, you'll lead complex projects, improve reliability, and collabora...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K *

Lead the charge in developing innovative full-stack solutions that enhance workflow automation in wealth management. Collaborate with a dynamic team to create impactful features using modern technolog...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Elevate our SaaS infrastructure by re-engineering core products for global scalability, optimizing routing latency, and enhancing monitoring systems. Collaborate with engineers to tackle operational c...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Support manufacturers by implementing solutions that enhance operational performance. Collaborate with teams to drive adoption and deliver measurable improvements, ensuring lasting value from the plat...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $205K *

Champion member success by managing relationships across diverse technology foundations. Drive engagement, operational efficiency, and strategic initiatives to maximize member value and satisfaction i...

Myrtle Point, ORRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $100K *

Engage in the development of automated testing frameworks to ensure the quality and reliability of business systems. Collaborate with cross-functional teams to create effective test strategies and dri...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$191K *

Deliver innovative backend solutions for tax reporting and compliance, ensuring accuracy and scalability across all Coinbase products. Collaborate with cross-functional teams to drive system design an...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$171K - $190K *

Unlock potential by leading the design and implementation of scalable data platforms. Drive innovation in cloud data architecture and pipeline automation, collaborating across teams to deliver impactf...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $190K *

Make your mark at a leading platform by architecting and maintaining high-throughput AWS infrastructure, ensuring optimal performance and security for millions of users while driving automation and re...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Lead the evolution of our GTM Systems Architecture, enhancing Salesforce and its tech stack for AI-native workflows. Collaborate with cross-functional teams to build a trusted data foundation and driv...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $160K *

Unlock your potential as a Lead Data Software Engineer, driving innovative data solutions and leading cross-functional teams to enhance our data infrastructure and ensure scalability and performance a...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.