Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$98K - $125K *

Elevate progress at Cisco by designing and delivering impactful training programs that enhance the skills of technical sales professionals, driving success across diverse technology domains and foster...

North Carolina, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$220K - $240K *

Elevate your career by leading strategic customer relationships in data security. Drive enterprise-wide programs, influence executive stakeholders, and ensure value realization through effective gover...

Dallas, TXRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Advance program execution by leading cross-functional teams to deliver AI initiatives. Collaborate with remote developers, manage Agile processes, and ensure alignment with business goals while drivin...

Pleasant Grove, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $309K *

Pioneer innovative developer experiences by setting technical direction and enhancing workflows. Collaborate across teams to design solutions that empower engineers, leveraging AI to redefine software...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $160K *

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate customer experiences by troubleshooting technical issues and collaborating with cross-functional teams. As a Technical Support Engineer, you'll manage customer inquiries, ensuring seamless int...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $194K *

Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Reimagine cloud infrastructure as you build and operate scalable systems that empower product teams. Ensure reliability and speed in a dynamic environment, supporting enterprise-scale solutions for Fo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $100K *

Champion seamless customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to enhance product reliability and drive customer satisfaction in a d...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$120K - $130K *

Drive the design and implementation of complex software solutions, providing technical leadership and mentorship. Collaborate with cross-functional teams to enhance system architecture and ensure high...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $130K *

Elevate your career by leading the design and implementation of complex software solutions. Collaborate with cross-functional teams to drive technical decisions and mentor engineers, ensuring scalable...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $200K *

Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $190K *

Architect and drive the development of a cloud-native data enrichment service, ensuring performance and scalability. Collaborate with cross-functional teams to implement best practices while mentoring...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Join a team that's shaping the future of SaaS architecture. As a Staff Software Engineer, you'll design scalable solutions, mentor peers, and enhance developer experience, driving impactful modernizat...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $300K *

Transform the future of cloud-native applications by designing and developing scalable web solutions. Leverage your expertise in full stack development and cloud technologies to drive innovation and o...

Boston, MARemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $280K *

Empower the development of AI observability capabilities, architecting data models and infrastructure while collaborating with cross-functional teams to enhance user workflows and insights into AI sys...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $145K *

Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$212K - $265K *

Inspire a thriving community by leading Developer Advocates to amplify customer voices, enhance technical narratives, and foster engagement through strategic programs and collaboration across teams, d...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the Kubernetes and AI/ML infrastructure landscape by leading cross-team initiatives, defining architecture, and enhancing platform reliability for scalable, secure cloud solutions...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$92K - $185K *

Lead the charge in designing and developing innovative cloud-native applications, leveraging advanced technologies and collaborating with cross-functional teams to enhance member experiences and drive...

Texas, USRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$92K - $185K *

Champion the development of scalable software solutions, mentoring engineers and collaborating with stakeholders to enhance digital platforms. Drive technical excellence and ensure security in backend...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$160K - $230K *

Transform mission-critical applications by collaborating with AI engineers to enhance performance, scalability, and security. Drive technical excellence and mentor peers while navigating dynamic feder...

Reston, VARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $145K *

Grow your career with us by managing 15-20 high-value enterprise accounts, driving customer success outcomes, and fostering relationships with executive stakeholders while navigating a dynamic, fast-p...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.