Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Empower your career as a Platform Engineer, driving innovation in system architecture and cloud technologies. Collaborate with cross-functional teams to enhance platform efficiency and guide junior en...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Drive the evolution of Stripe's authentication stack as a Backend Engineer, enhancing security and scalability while collaborating with teams to deliver innovative IAM solutions supporting enterprise...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Join a dynamic team to shape the future of software engineering by leading architectural decisions, driving product modernization, and enhancing operational excellence while mentoring others and foste...

Nashville, TNRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $105K *

Advance endpoint capabilities by developing, deploying, and supporting secure, standardized solutions for physical and virtual environments, ensuring operational readiness and compliance across divers...

Chicago, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Oversee complex client implementations by leading cross-functional teams, ensuring projects are delivered on time and within scope, while driving alignment and managing risks to enhance the client onb...

Boston, MARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Analyze and optimize integrated demand generation strategies for mid-market and enterprise accounts, leveraging AI and emerging technologies to drive pipeline growth and enhance collaboration across m...

Vancouver, BCRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Champion a new team focused on data accuracy in Salesforce, driving governance and operational excellence. Lead daily operations, manage a team, and shape processes for contract management and revenue...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$215K - $235K *

Innovate security architecture and engineering solutions to enhance our brokerage platform. Lead complex initiatives, mentor engineers, and ensure compliance while securing AWS, Kubernetes, and corpor...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$121K - $218K *

Unlock the potential of data by designing and operating high-volume pipelines that transform raw usage into reliable billing data, driving revenue and ensuring data integrity in a collaborative engine...

Cambridge, MARemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $151K *

Elevate critical infrastructure design and automation to ensure secure, reliable applications. Collaborate with technical teams to enhance deployment and resilience while mentoring engineers to drive...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$124K - $138K *

The Professional Services Consultant at Mindtickle is responsible for delivering solutions to customer enablement challenges using the Mindtickle SaaS platform. This role involves project management...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $182K *

Drive program execution across high-priority workstreams in Customer Outcomes, managing threat intelligence partnerships and AI model initiatives. Collaborate with cross-functional teams to ensure tim...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $180K *

Drive innovative electrical design solutions for high-density compute environments. Collaborate across teams to ensure compliance with industry standards while mentoring junior engineers. Make a signi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in enhancing engineering security for our SaaS platform. Collaborate with teams to identify risks, improve practices, and implement automation, ensuring secure development and robust v...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in executing digital product initiatives for veterinary health. Collaborate across teams to prioritize backlogs, write user stories, and enhance user experiences, ensuring alignment be...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $228K *

Join a team that's shaping the future of identity products, delivering secure, developer-first experiences. Collaborate with leadership to build innovative solutions that empower customers and enhance...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$230K - $368K *

Shape the future of high-scale SaaS solutions by leading architectural design, guiding teams, and driving impactful software strategies in a collaborative environment that values innovation and mentor...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$82K - $131K *

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $180K *

Join a team that's dedicated to delivering seamless technical solutions for clients. You'll scope, implement, and maintain risk screening and data integration workflows, ensuring optimal performance a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Contribute to customer success as a technical liaison, driving adoption of AI-driven solutions while collaborating with cross-functional teams to enhance product value and performance. Foster strong r...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$185K - $277K *

Transform customer success by owning AI roadmaps, driving adoption, and maximizing business impact through strategic partnerships and innovative solutions, ensuring measurable outcomes and sustained g...

RemoteRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$106K - $213K *

Elevate digital engineering by designing and implementing scalable software solutions, collaborating with cross-functional teams, and driving innovation in data analytics projects to meet business obj...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$153K - $210K *

Strategize and enhance data integrity across extensive systems, ensuring all operational data is accurate and reliable for key clinical and financial workflows while enabling self-serve analytics for...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$92K - $185K *

Join our Agile Product Team as a Senior Software Development Engineer, driving the creation of high-quality products for the Claims organization. Leverage your expertise in full stack development and...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$83K - $222K *

Drive innovation by delivering high-quality web applications and interactive dashboards. Collaborate with cross-functional teams to integrate AI capabilities and build resilient APIs in a fast-paced...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.