Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$135K - $160K *

Transform healthcare technology by owning core products, driving architectural decisions, and ensuring high-quality code. Collaborate across teams to deliver impactful solutions that enhance patient c...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Elevate your career by designing and delivering innovative video solutions across diverse sectors. Collaborate with teams to create scalable architectures that enhance broadcast, streaming, and cloud...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Deliver scalable backend services and APIs for scholarly content, enhancing search and discovery systems. Collaborate with cross-functional teams to optimize performance and reliability while integrat...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Unlock potential by designing and building innovative billing systems that simplify financial transactions and maximize reimbursements, while leveraging AI to enhance efficiency and user experience in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$102K - $136K *

Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$218K - $245K *

Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Architect robust Kubernetes solutions to enhance cloud infrastructure. Drive multi-cloud initiatives and implement cell-based architecture for scalable, reliable services. Join a team dedicated to bui...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Join a team that's shaping the future of backend storage solutions on AWS. You'll design, build, and optimize scalable systems, ensuring high performance and reliability while collaborating with cross...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$171K - $235K *

Develop and lead education-first technical sessions within enterprise accounts, fostering collaboration with engineers to build champions, enhance user knowledge, and uncover opportunities for expansi...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Join a team that's redefining customer trust through innovative engineering. Lead squads to automate security assessments, driving strategic roadmaps while fostering a high-accountability culture and...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $215K *

Join a dynamic team to manage technology partner relationships, ensuring integration health and driving revenue growth. Collaborate with engineering and commercial teams to resolve issues and optimize...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$164K - $197K *

Advance innovation by designing and operating next-gen storage solutions, driving projects from ideation to customer delivery, and collaborating in a remote-first environment focused on user-centric d...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $220K *

Drive product strategy and execution by prioritizing impactful initiatives, collaborating with cross-functional teams, and validating solutions through customer insights and technical analysis to enha...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$264K - $345K *

Join a team that's shaping the future of AI-driven collaboration. Lead innovative strategies and elevate product management by integrating AI in core offerings to enhance user experiences and drive im...

San Francisco, CARemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$220K - $265K *

Lead the charge in building a high-performing mobile engineering team, driving technical execution and culture. Oversee multi-persona mobile experiences, architecture, and release operations, shaping...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $145K *

Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Lead the Mobile Development Productivity team, setting technical strategy and enhancing mobile app development efficiency. Collaborate with cross-functional teams to tackle challenges and drive innova...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's shaping the future of data platforms by building and operating high-scale distributed systems. Collaborate with engineers to enhance analytics capabilities and empower organizations...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $213K *

Transform integration solutions by designing and developing robust MuleSoft applications. Collaborate with cross-functional teams to ensure high-quality delivery and optimize performance while mentori...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$164K - $226K *

Lead the charge in designing and evolving a robust entity data platform, ensuring accurate and timely data delivery while enhancing system reliability and reducing manual validation through innovative...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $150K *

Advance your career by building high-throughput services that power AI workflows. Collaborate with cross-functional teams to design scalable infrastructure and tackle complex challenges in a dynamic e...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$174K - $273K *

Transform your career by leading innovative full stack solutions that bridge frontend and backend systems. Drive growth engineering initiatives while mentoring teams and ensuring operational excellenc...

San Francisco, CARemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.