Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$224K - $431K *

Develop scalable software solutions to manage complex cloud infrastructure, collaborating with cross-functional teams to enhance NVIDIA's accelerated compute cloud services and ensure high code qualit...

RemoteRemote

Reposted today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$200K - $350K *

Transform complex AI research into scalable, reliable systems. Collaborate across teams to architect and enhance backend services, ensuring robust infrastructure for model training and data collection...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to enhancing cloud operations and customer support. Leverage your expertise in AWS, Terraform, and networking to design, build, and maintain robust hosting environments wh...

Raleigh, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$159K - $235K *

Optimize security infrastructure by designing and implementing robust access management and secrets storage solutions, ensuring seamless integration and operational excellence across engineering teams...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$156K - $262K *

Join a dynamic team to design and optimize scalable data pipelines and infrastructure, enabling analytics and AI-driven capabilities. Collaborate across functions to deliver high-quality data solution...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$160K - $200K *

Architect innovative solutions as a Senior Solutions Engineer, driving technical excellence in public sector engagements. Collaborate with clients to demonstrate product value, lead RFP responses, and...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Transform product security by leading strategy, conducting threat modeling, and collaborating across teams to ensure secure design and compliance. Drive innovation in security practices while mentorin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Lead the end-to-end customer onboarding process, managing cross-functional teams to ensure timely delivery and value realization. Collaborate with customers to provide expert guidance and drive succes...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$134K - $223K *

Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Join our dynamic Payments Growth team to build innovative backend services and APIs that empower Hosts to maximize their earnings and drive business growth. Collaborate across functions to deliver imp...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$288K - $424K *

Lead a high-performing sales team to drive enterprise growth and expand our platform footprint. Collaborate cross-functionally to shape market strategies and deliver exceptional outcomes for large org...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $195K *

Elevate product marketing by creating compelling collateral for AI solutions, collaborating with product teams, and aligning messaging across audiences, while ensuring materials are current and impact...

Austin, TXRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform enterprise AI deployments by designing, building, and enhancing systems that drive significant business results while fostering strong partnerships with customers and engineering teams...

RemoteRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $193K *

Join a team that's redefining software engineering excellence by leading high-performing teams in building and modernizing enterprise applications. Drive technical strategy, foster innovation, and ens...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower our team by developing and maintaining web applications that enhance user experience and support critical health programs. Collaborate with stakeholders to ensure seamless integration and robu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform cloud platforms by enhancing capabilities and reducing technical debt. Contribute to full stack development using Python and Go, while building scalable solutions and maintaining cloud infra...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$196K - $207K *

Design scalable data solutions, enhance off-platform integrations, and lead cross-team collaborations. Drive architecture modernization and AI-first initiatives while mentoring engineers and optimizin...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $150K *

Lead the charge in building a secure, self-service developer sandbox on Azure, delivering non-persistent desktops and managing the entire stack from landing zone to golden image while ensuring complia...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$166K - $230K *

Innovate and enhance the machine learning infrastructure to empower rapid model deployment and automation. Collaborate across teams to streamline operations and drive impactful solutions in ML and fin...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$119K - $180K *

Lead the development of innovative web platforms, collaborating with cross-functional teams to enhance content management systems. Drive technical decisions and foster a culture of growth while ensuri...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$117K - $234K *

Elevate the developer experience by partnering with external teams to integrate seamlessly with the API ecosystem. Provide technical guidance, troubleshoot issues, and enhance tools while collaboratin...

Sunnyvale, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$125K - $135K *

Take ownership of features from design to production, enhance system reliability, and collaborate closely with engineers, product, and design teams to solve complex technical challenges in a dynamic e...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive your career forward by leading product strategies for government solutions. Collaborate with stakeholders to enhance workflows, define impactful solutions, and ensure the commercial success of i...

Lehi, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $254K *

Engage with Tier 1 partners to define and build scalable solutions, leveraging Pinterest APIs. Lead technical projects and provide expert support to ensure integration success, enhancing the partner e...

San Francisco, CARemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Deliver high-quality software solutions by designing, developing, and maintaining enterprise-grade applications using Java, Spring Boot, and Oracle. Collaborate with cross-functional teams to ensure s...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.