Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$217K - $303K *

Lead the charge in shaping the future of our developer platform. Collaborate across backend, platform, and full-stack systems to enhance developer experiences and drive innovation in app development...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$118K - $216K *

Transform premium user experiences by owning the development and maintenance of features that drive revenue growth. Collaborate with cross-functional teams to deliver high-quality, AI-enhanced solutio...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower transformative telehealth solutions by designing and implementing robust software infrastructure. Join a dynamic team to innovate, automate, and streamline applications, impacting the healthca...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$180K - $230K *

Join our Enterprise team as a Senior Solutions Engineer, driving success for customers by shaping deal strategies, showcasing platform value, and acting as a trusted advisor. Collaborate across teams...

CanadaRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform your career by leading platform engineering initiatives that enhance developer experience and operational excellence. Drive technical ownership across the software lifecycle, shaping the pla...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Unlock your potential by leading the operational backbone of a new Customer Experience Center. Drive launch readiness, manage vendor relationships, and ensure seamless program execution to deliver exc...

Waukesha, WIRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$190K - $220K *

Shape the future of global accounts by aligning technical strategy with business vision. Engage with C-suite stakeholders to drive innovation, define KPIs, and integrate AI analytics into service deli...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Unlock potential by leading technical vision and mentoring engineers. Drive modernization and collaboration across teams to build resilient, scalable infrastructure while fostering a high-performance...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$178K - $210K *

Join our team as a Senior Manager in Site Reliability Engineering, leading high-performing teams to enhance system stability and reliability. Collaborate across departments to drive operational excell...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $140K *

Elevate customer success and drive revenue growth by leading onboarding, managing relationships, and collaborating across teams to enhance the customer experience and maximize product adoption...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$144K - $241K *

Lead the charge in architecting and enhancing AI systems that empower global journalism. Drive technical direction, ensure system scalability, and mentor engineers while shaping the future of content...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $190K *

Lead and innovate within UJET's Core Infrastructure team, focusing on cloud-native services. Shape strategies for scalable solutions that empower engineers and optimize the infrastructure for thousand...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $157K *

Join a team that's dedicated to ensuring compliance and transparency in financial reporting. As a Senior Data Analyst, you'll collaborate across departments to organize data, draw insights, and suppor...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $145K *

Innovate and enhance user experiences by designing and developing robust software solutions. Collaborate with cross-functional teams to deliver impactful projects while mentoring junior engineers and...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Join a dynamic team to shape the future of software engineering by leading AI-driven projects, mentoring engineers, and influencing product direction while ensuring high-quality outcomes across multip...

Utah, USRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate product innovation by leading cross-functional teams to develop AI tools and workflows. Drive project momentum through hands-on prototyping and clear communication, ensuring alignment between...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $277K *

Engage with senior leadership to drive strategic initiatives, enhance operational efficiency, and foster cross-functional collaboration, ensuring impactful outcomes for the People team and the organiz...

RemoteRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Partner with us to drive innovative go-to-market strategies with top tech platforms, generating pipeline and enhancing collaboration between sales teams to accelerate revenue opportunities. Elevate yo...

Palo Alto, CARemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Accelerate progress at the forefront of engineering by leading architectural decisions, mentoring talent, and driving scalable design within our technical ecosystem, while influencing product and engi...

San Jose, CARemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform complex cloud and data center solutions by leading implementations, ensuring technical readiness, and delivering exceptional customer support throughout the project lifecycle. Drive innovati...

Savannah, GARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $170K *

Lead the charge in optimizing data pipelines and infrastructure, driving enterprise analytics initiatives. Collaborate with cross-functional teams to harness vast datasets, enabling strategic business...

Toronto, ONRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Media

$148K - $263K *

Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Champion the vision and strategy for AI-powered products, driving their roadmap and delivery while mentoring peers. Leverage AI tools to enhance decision-making and product lifecycle management, ensur...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Contribute to the vision and strategy of AI-powered products, managing their lifecycle and delivery. Leverage AI tools for decision-making and mentor fellow Product Managers to enhance team capabiliti...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $105K *

Take ownership of high-touch engagements with premier clients, ensuring swift resolution of technical issues. Collaborate with internal teams to enhance processes and improve customer experiences whil...

Denver, CORemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.