Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$120K - $145K *

Join a team that's redefining reliability in multi-cloud environments. Lead and mentor an SRE team, ensuring performance and security while driving improvements in technology and client experience acr...

Bedford, NHRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive innovation as a Staff Cloud Platform Engineer, enhancing cloud capabilities and leading teams to deliver exceptional deployment experiences through automation and modern tooling...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$115K - $175K *

Lead the creative program management efforts, ensuring timely delivery of high-quality projects across various marketing initiatives. Drive process improvements and foster collaboration within a dynam...

Seattle, WARemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $157K *

Join our dynamic team to design and enhance a web portal application, improving user experience and functionality. Collaborate with engineers and product managers to deliver impactful solutions that s...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$240K - $330K *

Transform security operations by leading a dynamic Product Security team. Drive risk-based strategies, empower engineering teams, and enhance security posture through automation and collaboration. Sha...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Lead the development of a data catalog for AI consumption, ensuring quality and accessibility. Collaborate with cross-functional teams to onboard domains, manage readiness assessments, and drive align...

Utah, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$126K - $221K *

Pioneer impactful technology enablement by bridging engineering and sales. Drive hands-on lab environments, coach teams on demo excellence, and develop frameworks that accelerate customer value and te...

New York, NYRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$159K - $235K *

Innovate detection capabilities by developing robust solutions to enhance security across corporate and marketplace environments. Collaborate with cross-functional teams to revolutionize threat detect...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Innovate within the AI Platform team by designing and operating core components for AI-driven solutions, focusing on model serving, agentic infrastructure, or observability. Collaborate across teams t...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Create impactful solutions as a Senior Product Engineer, owning projects from concept to delivery. Collaborate with a dynamic team, leveraging AI tools to enhance development while mentoring peers and...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$113K - $151K *

Join a team that's transforming digital marketing solutions by developing innovative strategies and engaging presentations for enterprise clients, while collaborating across functions to drive impactf...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$211K - $248K *

Lead the charge in managing the complete ML model lifecycle, ensuring robust deployment, monitoring, and continuous improvement. Collaborate with data scientists to enhance model performance and opera...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $172K *

Champion the development of scalable sales enablement programs, enhancing onboarding and training for AEs and SDRs. Collaborate with cross-functional teams to create impactful resources and ensure eff...

Magna, UTRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in shaping a new Technical Program Management team, guiding TPMs to deliver impactful results while fostering collaboration across Engineering and Product. Drive strategic planning and...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $207K *

Lead and manage mid to large Workday deployments, resolving complex issues while enhancing methodologies. Guide teams, ensure project success, and support executive expectations through effective comm...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$108K - $130K *

Drive the design, deployment, and maintenance of cloud infrastructure, enhancing developer experience and operational reliability. Collaborate on CI/CD improvements and lead small-scale projects while...

Austin, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$171K - $269K *

Unlock potential by innovating core intelligence solutions in AI products. Collaborate with diverse teams to design, develop, and optimize cutting-edge features that enhance software development and d...

San Francisco, CARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$276K *

Engineer innovative machine learning models to enhance product features, collaborating with cross-functional teams to ensure scalability and reliability. Drive AI initiatives and communicate insights...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$206K - $269K *

Innovate and solve complex challenges by leveraging machine learning and AI. Collaborate with cross-functional teams to enhance product capabilities and drive continuous improvement in a dynamic envir...

Seattle, WARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Design and optimize evaluation systems for AI agents, enhancing performance and quality through innovative metrics and benchmarks. Collaborate with cross-functional teams to ensure agents meet user ne...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive quality assurance for modern healthcare applications, ensuring reliability and maintainability through automated testing, API validation, and collaboration in an Agile environment. Contribute to...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$139K - $188K *

Drive innovative IT solutions by leading multi-disciplinary teams, establishing operational policies, and collaborating with stakeholders to achieve strategic objectives that enhance overall organizat...

Minnesota, USRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $150K *

Lead the charge in developing web-based dissemination tools for external users, collaborating with developers to enhance data visualization and streamline CI/CD processes using modern frameworks and b...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engineer critical electrical and mechanical systems for data centers, leading field support, troubleshooting, and reliability improvements while developing operational standards and mentoring teams to...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K *

Drive enterprise-level implementations of phishing-resistant authentication solutions, leading technical deployments and integrations across various identity platforms while ensuring customer success...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.