Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Site Reliability Engineer Team Lead
$120K - $145K *
Join a team that's redefining reliability in multi-cloud environments. Lead and mentor an SRE team, ensuring performance and security while driving improvements in technology and client experience acr...
Yesterday
Staff Cloud Engineer , Cloud Platform
$120K - $145K *
Drive innovation as a Staff Cloud Platform Engineer, enhancing cloud capabilities and leading teams to deliver exceptional deployment experiences through automation and modern tooling...
3 weeks ago
Senior Creative Program Manager
$115K - $175K *
Lead the creative program management efforts, ensuring timely delivery of high-quality projects across various marketing initiatives. Drive process improvements and foster collaboration within a dynam...
3 weeks ago
Senior Software Engineer, Portal Application
$125K - $157K *
Join our dynamic team to design and enhance a web portal application, improving user experience and functionality. Collaborate with engineers and product managers to deliver impactful solutions that s...
5 days ago
$240K - $330K *
Transform security operations by leading a dynamic Product Security team. Drive risk-based strategies, empower engineering teams, and enhance security posture through automation and collaboration. Sha...
Reposted 3 days ago
Senior Product Manager, Data Catalog & AI Readiness
$120K - $145K *
Lead the development of a data catalog for AI consumption, ensuring quality and accessibility. Collaborate with cross-functional teams to onboard domains, manage readiness assessments, and drive align...
1 week ago
$126K - $221K *
Pioneer impactful technology enablement by bridging engineering and sales. Drive hands-on lab environments, coach teams on demo excellence, and develop frameworks that accelerate customer value and te...
4 days ago
$159K - $235K *
Innovate detection capabilities by developing robust solutions to enhance security across corporate and marketplace environments. Collaborate with cross-functional teams to revolutionize threat detect...
Reposted 4 weeks ago
$135K - $160K *
Innovate within the AI Platform team by designing and operating core components for AI-driven solutions, focusing on model serving, agentic infrastructure, or observability. Collaborate across teams t...
3 weeks ago
$130K - $160K *
Create impactful solutions as a Senior Product Engineer, owning projects from concept to delivery. Collaborate with a dynamic team, leveraging AI tools to enhance development while mentoring peers and...
2 days ago
Digital Solution Engineer - Nonprofits
$113K - $151K *
Join a team that's transforming digital marketing solutions by developing innovative strategies and engaging presentations for enterprise clients, while collaborating across functions to drive impactf...
1 week ago
Senior ML Operations Engineer II - Monetization
$211K - $248K *
Lead the charge in managing the complete ML model lifecycle, ensuring robust deployment, monitoring, and continuous improvement. Collaborate with data scientists to enhance model performance and opera...
1 week ago
Sales Enablement Specialist, DX
$110K - $172K *
Champion the development of scalable sales enablement programs, enhancing onboarding and training for AEs and SDRs. Collaborate with cross-functional teams to create impactful resources and ensure eff...
3 weeks ago
Senior Manager, Technical Program Management
$135K - $160K *
Lead the charge in shaping a new Technical Program Management team, guiding TPMs to deliver impactful results while fostering collaboration across Engineering and Product. Drive strategic planning and...
3 weeks ago
Engagement Manager - LE Diversified Industries
$116K - $207K *
Lead and manage mid to large Workday deployments, resolving complex issues while enhancing methodologies. Guide teams, ensure project success, and support executive expectations through effective comm...
3 weeks ago
$108K - $130K *
Drive the design, deployment, and maintenance of cloud infrastructure, enhancing developer experience and operational reliability. Collaborate on CI/CD improvements and lead small-scale projects while...
2 weeks ago
Senior Machine Learning Engineer
$171K - $269K *
Unlock potential by innovating core intelligence solutions in AI products. Collaborate with diverse teams to design, develop, and optimize cutting-edge features that enhance software development and d...
Yesterday
Senior Machine Learning Engineer
$276K *
Engineer innovative machine learning models to enhance product features, collaborating with cross-functional teams to ensure scalability and reliability. Drive AI initiatives and communicate insights...
5 days ago
Senior Machine Learning Engineer
$206K - $269K *
Innovate and solve complex challenges by leveraging machine learning and AI. Collaborate with cross-functional teams to enhance product capabilities and drive continuous improvement in a dynamic envir...
1 week ago
Senior Machine Learning Engineer
$150K - $180K *
Design and optimize evaluation systems for AI agents, enhancing performance and quality through innovative metrics and benchmarks. Collaborate with cross-functional teams to ensure agents meet user ne...
1 week ago
Senior AI-Assisted Test Automation Engineer
$120K - $145K *
Drive quality assurance for modern healthcare applications, ensuring reliability and maintainability through automated testing, API validation, and collaboration in an Agile environment. Contribute to...
1 week ago
Engineering Manager - Data Enablement
$139K - $188K *
Drive innovative IT solutions by leading multi-disciplinary teams, establishing operational policies, and collaborating with stakeholders to achieve strategic objectives that enhance overall organizat...
Reposted 2 weeks ago
$145K - $150K *
Lead the charge in developing web-based dissemination tools for external users, collaborating with developers to enhance data visualization and streamline CI/CD processes using modern frameworks and b...
1 week ago
$110K - $130K *
Engineer critical electrical and mechanical systems for data centers, leading field support, troubleshooting, and reliability improvements while developing operational standards and mentoring teams to...
3 days ago
Senior Implementation Engineer
$160K *
Drive enterprise-level implementations of phishing-resistant authentication solutions, leading technical deployments and integrations across various identity platforms while ensuring customer success...
3 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.