Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$110K - $130K *
Shape the future of application security by driving best practices and collaborating with scrum teams to ensure data protection and secure development processes. Leverage your expertise to enhance our...
1 week ago
$64K - $102K *
Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...
Reposted 5 days ago
Senior Staff Software Engineer - Identity & Trust
$238K - $341K *
Pioneer secure identity solutions by architecting a robust Identity & Trust platform. Lead multi-year strategies, drive high-impact initiatives, and mentor engineers to enhance customer onboarding and...
2 days ago
$130K - $164K *
Join a team that's redefining customer engagement by bridging technical expertise and sales strategy. Leverage your skills to translate complex aircraft capabilities into tailored solutions, driving b...
2 days ago
Senior Backend Engineer, Experimentation
$163K - $224K *
Advance innovative backend systems for a cutting-edge experimentation platform, driving impactful decisions through large-scale data solutions in a collaborative team environment, while designing and...
Reposted 4 weeks ago
$112K - $137K *
Unlock potential by designing and developing interactive dashboards that enhance program performance insights. Collaborate with teams to translate data into actionable visualizations, driving informed...
3 weeks ago
Software Engineer 4 - Member, Commerce & Games Engineering
$250K - $413K *
Unlock potential by developing scalable, distributed systems that enhance our core backend services, impacting APIs, messaging, and payments. Collaborate with a talented team to solve complex challeng...
3 days ago
Senior AI Product Engineer, Fullstack
$125K - $225K *
Unlock innovation by building scalable, user-centric applications in TypeScript and React. Collaborate with engineering teams to enhance AI-driven solutions, ensuring top performance in ML observabili...
Reposted 2 days ago
$150K - $180K *
Accelerate progress at a dynamic engineering team, tackling complex technical challenges while delivering high-quality code. Own architectural decisions and enhance integration across services in a co...
1 week ago
$100K - $120K *
Transform the recruitment landscape by owning full-cycle hiring for GTM and R&D teams. Engage with stakeholders, shape strategies, and drive hiring velocity while ensuring a positive candidate experie...
1 week ago
Senior Director, Site Reliability Engineering
$175K - $250K *
Lead the charge in enhancing the reliability and scalability of a global multi-tenant platform. Drive SRE strategy, foster collaboration across teams, and ensure operational excellence while developin...
3 days ago
$165K - $220K *
Pioneer innovative solutions by collaborating with defense clients to operationalize real-time intelligence. Design and deploy data pipelines and applications on Palantir Foundry, ensuring mission-cri...
3 weeks ago
Senior/Staff Full Stack Software Engineer
$180K - $240K *
Unlock innovative solutions as you build full-stack applications for federal partners, focusing on user experience, security, and seamless integrations. Collaborate with engineers and product teams to...
Yesterday
$130K - $160K *
Optimize patient-facing and internal tools by delivering seamless integrations and AI-driven features. Take ownership of end-to-end development in a fast-paced telehealth environment focused on men's...
4 days ago
Senior Customer Success Manager
$110K - $130K *
Elevate customer success by guiding clients through onboarding and product adoption. Serve as a trusted advisor, ensuring maximum value from solutions while advocating for customer needs within the or...
4 days ago
Software Engineer, Unsecured Installments
$142K - $196K *
Shape the future of lending as a Senior Software Engineer, leading frontend and full-stack projects. Collaborate with cross-functional teams to enhance borrower experiences using React and TypeScript...
2 weeks ago
$180K - $200K *
Elevate the engineering department by driving delivery, managing teams, and ensuring production quality. Lead hands-on development while fostering innovation in AI-driven systems to enhance operationa...
2 weeks ago
$95K - $115K *
Shape the future of financial operations by owning and modernizing financial systems, automating processes, and collaborating with engineering to streamline integrations for enhanced efficiency and re...
Reposted 4 days ago
$115K - $125K *
Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...
1 week ago
$90K - $125K *
Innovate and design scalable, cloud-native APIs while enhancing legacy systems. Collaborate with cross-functional teams to deliver high-quality software solutions, leveraging AI tools and modern techn...
5 days ago
Principal Product Manager, AI Software Factory
$150K - $180K *
Transform the software development landscape by defining a cohesive end-to-end experience, integrating planning to verification workflows across teams. Lead product strategy and execution, influencing...
Reposted 1 month ago
Senior Product Manager, Enterprise Solutions
$174K - $218K *
Reimagine healthcare by shaping partnerships that drive innovative virtual-first care solutions. As a Senior Product Manager, you will bridge product and commercial teams, enhancing member engagement...
Reposted 1 month ago
Senior Director, Web Strategy and Operations
$160K - $200K *
Shape the future of our web strategy by leading a cross-functional team to optimize user experience, drive demand generation, and enhance web performance. Your expertise will transform our website int...
1 week ago
Principal Machine Learning Engineer
$196K - $309K *
Join a team that's innovating core intelligence solutions for AI products. Collaborate with experts to design, develop, and optimize cutting-edge features that enhance software development and drive p...
Yesterday
Senior Account Executive, IT Support Products
$100K - $136K *
Grow your career with a dynamic role focused on territory management, account expansion, and new business development in the B2B SaaS sector. Collaborate with cross-functional teams to drive sales suc...
3 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.