Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$110K - $130K *
Transform search visibility and traffic by leading SEO initiatives across diverse domains. Collaborate cross-functionally to optimize content, diagnose technical issues, and leverage data for impactfu...
3 weeks ago
$87K - $135K *
Drive your career forward by leading systems engineering for a cloud-based enterprise system. Engage in architecture development, integration, and modernization efforts while ensuring security and ope...
2 weeks ago
Software Engineer/Sr Software Engineer
$120K - $170K *
Develop and enhance Python services for pharmacy claims processing. Collaborate across teams to deliver high-quality solutions while gaining expertise in the pharmacy benefits domain. Embrace a hybrid...
3 weeks ago
$126K - $160K *
Drive impactful software solutions by collaborating with sales teams, leading demos, and managing technical inquiries. Leverage your expertise to enhance customer experiences and support enterprise tr...
1 week ago
Senior Backend Engineer (Integrations & Platform)
$150K - $185K *
Unlock potential by designing and maintaining scalable backend systems for complex data integrations. Collaborate with partners to enhance operational efficiency and reliability, ensuring seamless dat...
1 week ago
$120K - $145K *
Transform cloud infrastructure for higher education products by designing, building, and operating AWS and Azure environments. Collaborate with teams to enhance reliability, automate processes, and me...
4 weeks ago
Engineering Manager II, Runtime Services
$208K - $429K *
Inspire innovation as you lead a high-performing team to enhance large-scale platforms, driving automation and operational excellence while fostering collaboration and continuous improvement across th...
4 days ago
Senior Strategic Customer Success Manager
$76K - $95K *
Lead customer success initiatives by building relationships, analyzing data, and advocating for client needs. Manage incidents and provide proactive guidance to enhance adoption and utilization of sol...
4 days ago
Senior Software Engineer II - Storage
$250K - $280K *
Join a team that's redefining data storage solutions. As a senior engineer, you'll design and implement high-impact systems, ensuring performance and reliability while collaborating across teams to dr...
1 month ago
$150K - $180K *
Shape the future of AI engineering by leading technical outcomes, architecting production systems, and mentoring teams. Collaborate with stakeholders to drive innovation and ensure operational excelle...
1 week ago
Sr. DevOps Engineer - Federal Customer
$125K - $150K *
Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...
Reposted 1 week ago
Senior Software Engineer - SS&C EVOLV
$140K - $160K *
Shape the future of software development by designing and implementing scalable applications while integrating advanced AI solutions and enhancing system architectures to meet enterprise needs and ens...
Reposted 2 weeks ago
Senior AI Product Engineer, Backend
$125K - $225K *
Join a team that's driving innovation in AI by developing scalable backend systems in Go, Python, and Java. Tackle complex challenges while enhancing distributed architectures to empower high-performa...
Reposted 2 days ago
Staff Software Engineer, Applied AI
$160K - $200K *
Join a team that's redefining operational efficiency by architecting robust internal tools and applying AI to real-world challenges. You'll lead technical direction, drive impactful decisions, and enh...
5 days ago
$120K - $145K *
Join a team that's redefining product management by leading cross-product initiatives and shared services. Collaborate with diverse teams to drive innovation, enhance platform capabilities, and delive...
1 week ago
$120K - $145K *
Champion innovative database solutions by proactively optimizing performance and guiding clients on cloud strategies. Collaborate with teams to enhance mission-critical systems and ensure seamless ser...
Yesterday
Staff Product Manager, Enterprise Deployment Solutions | USA | Remote
$208K - $250K *
Unlock the potential of enterprise deployment solutions by defining product vision and strategy. Collaborate with cross-functional teams to adapt offerings for compliance-driven environments, ensuring...
1 week ago
Staff Database Reliability Engineer
$135K - $160K *
Transform database systems through innovative architecture and automation, enhancing reliability and scalability. Collaborate across teams to simplify complex infrastructures while driving performance...
3 weeks ago
Principal Platform Product Manager - Billing & Authentication
$148K - $185K *
Empower your career by leading core service definitions in billing and authentication. Drive strategic initiatives, collaborate across teams, and ensure seamless transitions to modern platforms while...
4 days ago
Senior Software Engineer, Cloud Platform - Remote
$91K - $163K *
Drive innovation in cloud infrastructure by developing advanced Terraform modules and mentoring engineers. Lead technical delivery and enhance platform capabilities across Azure and AWS, ensuring secu...
2 days ago
Staff Windows Developer - Debugger
$159K - $239K *
Engage in the full software development lifecycle for Windows-on-Snapdragon products. Collaborate with Agile teams to design, develop, and debug features while coordinating with stakeholders to resolv...
4 weeks ago
Director of Product Management, Agentic Software Delivery
$203K - $345K *
Champion the vision for Agentic Software Delivery, spearheading strategic innovation across CI, CD, and observability to enhance software delivery automation and customer experience while driving reve...
Reposted 4 weeks ago
$120K - $145K *
Unlock potential by leading complex engineering initiatives across Microsoft 365 collaboration services, ensuring secure, reliable solutions while mentoring engineers and enhancing platform health thr...
1 week ago
Senior Product Manager, Switchboard
$139K - $235K *
Transform customer infrastructure management by owning the product vision and roadmap for a key control plane. Collaborate with engineering to enhance user experience and operational efficiency, drivi...
1 week ago
$100K - $120K *
Transform your career by designing and developing scalable software solutions using C#, .NET, and Azure. Collaborate in a dynamic team to implement best practices in CI/CD and API development, ensurin...
4 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.