Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$94K - $155K *

Lead multi-channel marketing production operations, ensuring timely, budget-friendly delivery. Oversee client engagements, deepen relationships, and drive growth while managing a diverse team of speci...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$242K - $275K *

Lead the charge in developing and deploying robust containerized software, manage CI/CD workflows, and grow a cohesive engineering team to enhance customer security operations and software delivery ac...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$202K - $318K *

Elevate your career by leading a multi-team engineering organization focused on building a world-class security product. Drive innovation, strategy, and delivery excellence while fostering a high-perf...

Seattle, WARemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$95K - $110K *

Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...

South Carolina, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$125K - $150K *

Lead and develop engineering teams focused on clinical data integration and insights. Drive the direction of data pipelines and ensure impactful, equitable health outcomes through effective collaborat...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$166K - $230K *

Innovate the borrower experience by leading complex software projects, shaping architecture, and mentoring engineers. Collaborate across teams to deliver high-quality, scalable solutions that enhance...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Drive new business growth by leveraging industry expertise and relationships. Collaborate with senior executives to position as a trusted partner, focusing on digital transformation and consultative e...

New York, NYRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$182K - $251K *

Champion the creation of advanced statistical engines and experimentation systems, driving data-informed decision making at scale. Collaborate across teams to enhance product impact and performance, w...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$220K - $250K *

Elevate your career as a Solutions Engineer, driving technical sales success through hands-on customer engagement, tailored demonstrations, and strategic solution design. Collaborate with teams to val...

San Francisco, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Help us build high-throughput production services that power AI-driven workflows. Collaborate with cross-functional teams to design and evolve core platform services, ensuring reliability and scalabil...

CanadaRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$124K - $196K *

Optimize backend systems by building REST APIs, enhancing integrations, and ensuring reliability. Collaborate with teams to develop CI/CD pipelines and monitor services, all while working remotely wit...

San Francisco, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Empower a dynamic team of engineers to innovate e-commerce solutions, driving growth through collaboration with product managers and stakeholders while leveraging AI to enhance development processes a...

Houston, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $190K *

Develop high-performance networking solutions using Rust for a secure client connector. Collaborate with cross-functional teams to enhance code quality and implement impactful features while addressin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $127K *

Transform software solutions by developing, analyzing, and optimizing applications. Collaborate with teams to enhance operational efficiency and deliver innovative technology for diverse industries in...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$211K - $257K *

Pioneer our pre-sales function as a Senior Solutions Engineer, shaping strategies and best practices while collaborating with teams to deliver tailored technical solutions and drive customer success a...

Austin, TXRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$142K - $236K *

Drive innovation in cybersecurity by leading technical initiatives for MSSP partners and AI security solutions. Leverage your expertise to design, scale, and secure managed services while mentoring te...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$96K - $148K *

Join a team that's enhancing mission-critical IT services by managing and supporting UNIX/Linux systems in a dynamic environment. Leverage your expertise to implement improvements and ensure robust cy...

Roanoke, VARemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Shape the future of technology as a senior technical leader, driving complex initiatives and mentoring engineers. Collaborate with cross-functional teams to deliver scalable, secure cloud-native solut...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Media

$166K - $242K *

Deliver secure, reliable backend systems that enhance user experiences across products. Own projects from design to deployment, collaborating with cross-functional teams to balance security and usabil...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$200K - $225K *

Drive the design and delivery of innovative AI-driven applications. Oversee the full development lifecycle, ensuring scalability and reliability in multi-tenant enterprise solutions while collaboratin...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Empower your career by enhancing our platform's scalability and reliability. As a Senior Platform Engineer, you'll lead infrastructure improvements, optimize performance, and ensure security while col...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$266K - $394K *

Unlock potential by joining a dynamic team as a trusted advisor, showcasing innovative solutions to top Enterprise Organizations. Collaborate with experts to drive business value and ensure customer s...

New York, NYRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$121K - $145K *

Champion innovative solutions by building custom software for partners, engaging stakeholders, and defining architectural roadmaps. Drive efficiency and customer success through collaborative developm...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.