Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Software Engineer, AI Platform
$187K - $220K *
Join a team that's shaping the future of AI in IT Operations. As a Senior Software Engineer, you'll design and build innovative platform capabilities, driving impactful solutions and collaborating dir...
3 weeks ago
Senior/Staff Software Engineer, Search
$150K - $180K *
Transform the geocoding platform by enhancing data quality and search systems. Leverage ML and LLMs to optimize query understanding and automate data pipelines, impacting over 1 billion API calls dail...
1 week ago
Technical Leader, SIte Reliability Engineer
$214K - $309K *
Optimize our Kubernetes platform as you lead initiatives that enhance reliability and scalability across cloud and on-premises settings. Collaborate with teams to achieve critical goals while mentorin...
Reposted 3 weeks ago
Senior Technical Account Manager
$100K - $125K *
Take ownership of client relationships by guiding enterprise clients through technical integrations and offering strategic insights. Leverage your expertise in digital marketing to enhance client succ...
Reposted yesterday
$180K - $190K *
Unlock potential by managing and automating cloud infrastructure, ensuring system security, and optimizing CI/CD pipelines. Collaborate with teams to enhance reliability and performance in a dynamic...
Today
$130K - $160K *
Elevate cloud security and reliability by leading DevOps practices across teams. You'll optimize AWS and GCP environments, enhance CI/CD pipelines, and ensure cost-effective engineering tools, driving...
4 days ago
Senior Software Engineer (Remote)
$160K - $195K *
Shape the future of insurance technology by developing AI-driven full stack solutions. Collaborate across teams to innovate and implement intelligent systems that enhance user experience and streamlin...
6 days ago
$90K - $127K *
Transform customer success by leading a high-performing team in educational technology. Drive adoption, loyalty, and retention while fostering executive relationships and a culture of empathy and cont...
2 days ago
Software Engineer - Special Projects and Innovation
$99K - $120K *
Join a team that's redefining innovation in software engineering for critical facilities. You'll design and deliver cutting-edge applications and data solutions, driving projects from concept to deplo...
2 days ago
$180K - $250K *
Tackle systemic challenges by building tools and practices that enhance performance, scalability, and decision-making across engineering teams, fostering collaboration and driving solutions that bridg...
1 week ago
$130K - $150K *
Transform your career by leveraging your AWS expertise in a dynamic DevOps role. Collaborate with a hands-on team to enhance infrastructure and streamline development processes while tackling complex...
3 days ago
Senior Engineering Manager - Core Engineering, Trusted Data Platform
$209K - $273K *
Advance your career by leading a high-performing engineering team, driving strategic execution and operational excellence while ensuring a reliable data platform aligns with enterprise goals and custo...
Reposted 3 weeks ago
Principal Technical Marketing Engineer | US | Remote
$183K - $220K *
Elevate technical storytelling by creating impactful demos and workshops that bridge the gap between product capabilities and customer understanding, empowering sales teams and enhancing buyer engagem...
1 week ago
Engineering Manager, Cloud Engineering
$163K - $224K *
Help us lead and develop a senior Cloud Engineering team focused on operational excellence, infrastructure stability, and impactful migration programs that drive growth and efficiency within our cloud...
Reposted 4 weeks ago
Software Engineer (Technical Leadership) - Central Growth
$175K - $210K *
Innovate and lead the technical vision for large-scale product systems, driving cross-functional initiatives and engineering excellence while mentoring teams to enhance growth and impact across multip...
2 weeks ago
Sr. Software Engineer - Stacklok Enterprise
$189K - $231K *
Innovate and shape the future of AI platforms as a Senior Engineer, designing and building critical subsystems for enterprise Kubernetes environments. Collaborate with customers and mentor engineers t...
2 days ago
$254K - $490K *
Drive innovation in platform engineering by leading cross-functional initiatives, shaping architecture, and enhancing developer productivity for over 250 engineers and AI scientists. Your expertise wi...
Yesterday
$100K - $140K *
Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...
3 weeks ago
Engineering Manager, Developer Infrastructure
$130K - $160K *
Transform your career by leading a high-impact Developer Infrastructure team. Drive technical strategy, enhance developer experience, and foster a culture of growth and accountability while collaborat...
2 weeks ago
Compiled Health - Member of Technical Staff, Compiler (Remote)
$250K - $400K *
Champion innovative research in clinical AI, driving the development of executable clinical logic modules and experiments to enhance decision-making in healthcare. Collaborate with founders and clinic...
2 weeks ago
Senior Product Manager, Platform
$180K - $200K *
Shape the future of cloud infrastructure by leading a team to design, manage, and enhance developer tools and platform products that empower users to seamlessly provision and govern their infrastructu...
Reposted 1 month ago
Principal Software Engineer, Collaborative Web Platform
$175K - $219K *
Elevate engineering excellence by guiding technical strategy and best practices across teams. Lead architectural vision, ensure reliability and security, and foster collaboration to build a cutting-ed...
Reposted 3 weeks ago
$138K - $218K *
Unlock the potential of data by designing scalable architectures and solutions. Collaborate with cross-functional teams to enhance system efficiency and drive strategic decisions while mentoring junio...
1 month ago
$120K - $145K *
Drive mobile engineering excellence by leading app development, mentoring engineers, and integrating AI solutions to enhance user experiences across iOS and Android platforms while collaborating with...
3 days ago
$94K - $155K *
Lead multi-channel marketing production operations, ensuring timely, budget-friendly delivery. Oversee client engagements, deepen relationships, and drive growth while managing a diverse team of speci...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.