Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$187K - $220K *

Join a team that's shaping the future of AI in IT Operations. As a Senior Software Engineer, you'll design and build innovative platform capabilities, driving impactful solutions and collaborating dir...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the geocoding platform by enhancing data quality and search systems. Leverage ML and LLMs to optimize query understanding and automate data pipelines, impacting over 1 billion API calls dail...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$214K - $309K *

Optimize our Kubernetes platform as you lead initiatives that enhance reliability and scalability across cloud and on-premises settings. Collaborate with teams to achieve critical goals while mentorin...

San Francisco, CARemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$100K - $125K *

Take ownership of client relationships by guiding enterprise clients through technical integrations and offering strategic insights. Leverage your expertise in digital marketing to enhance client succ...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Media

$180K - $190K *

Unlock potential by managing and automating cloud infrastructure, ensuring system security, and optimizing CI/CD pipelines. Collaborate with teams to enhance reliability and performance in a dynamic...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Elevate cloud security and reliability by leading DevOps practices across teams. You'll optimize AWS and GCP environments, enhance CI/CD pipelines, and ensure cost-effective engineering tools, driving...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $195K *

Shape the future of insurance technology by developing AI-driven full stack solutions. Collaborate across teams to innovate and implement intelligent systems that enhance user experience and streamlin...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $127K *

Transform customer success by leading a high-performing team in educational technology. Drive adoption, loyalty, and retention while fostering executive relationships and a culture of empathy and cont...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $120K *

Join a team that's redefining innovation in software engineering for critical facilities. You'll design and deliver cutting-edge applications and data solutions, driving projects from concept to deplo...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $250K *

Tackle systemic challenges by building tools and practices that enhance performance, scalability, and decision-making across engineering teams, fostering collaboration and driving solutions that bridg...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Transform your career by leveraging your AWS expertise in a dynamic DevOps role. Collaborate with a hands-on team to enhance infrastructure and streamline development processes while tackling complex...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$209K - $273K *

Advance your career by leading a high-performing engineering team, driving strategic execution and operational excellence while ensuring a reliable data platform aligns with enterprise goals and custo...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$183K - $220K *

Elevate technical storytelling by creating impactful demos and workshops that bridge the gap between product capabilities and customer understanding, empowering sales teams and enhancing buyer engagem...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$163K - $224K *

Help us lead and develop a senior Cloud Engineering team focused on operational excellence, infrastructure stability, and impactful migration programs that drive growth and efficiency within our cloud...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $210K *

Innovate and lead the technical vision for large-scale product systems, driving cross-functional initiatives and engineering excellence while mentoring teams to enhance growth and impact across multip...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$189K - $231K *

Innovate and shape the future of AI platforms as a Senior Engineer, designing and building critical subsystems for enterprise Kubernetes environments. Collaborate with customers and mentor engineers t...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$254K - $490K *

Drive innovation in platform engineering by leading cross-functional initiatives, shaping architecture, and enhancing developer productivity for over 250 engineers and AI scientists. Your expertise wi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $140K *

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$130K - $160K *

Transform your career by leading a high-impact Developer Infrastructure team. Drive technical strategy, enhance developer experience, and foster a culture of growth and accountability while collaborat...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$250K - $400K *

Champion innovative research in clinical AI, driving the development of executable clinical logic modules and experiments to enhance decision-making in healthcare. Collaborate with founders and clinic...

Montreal, QCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K - $200K *

Shape the future of cloud infrastructure by leading a team to design, manage, and enhance developer tools and platform products that empower users to seamlessly provision and govern their infrastructu...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $219K *

Elevate engineering excellence by guiding technical strategy and best practices across teams. Lead architectural vision, ensure reliability and security, and foster collaboration to build a cutting-ed...

CanadaRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$138K - $218K *

Unlock the potential of data by designing scalable architectures and solutions. Collaborate with cross-functional teams to enhance system efficiency and drive strategic decisions while mentoring junio...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive mobile engineering excellence by leading app development, mentoring engineers, and integrating AI solutions to enhance user experiences across iOS and Android platforms while collaborating with...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$94K - $155K *

Lead multi-channel marketing production operations, ensuring timely, budget-friendly delivery. Oversee client engagements, deepen relationships, and drive growth while managing a diverse team of speci...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.