Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Software Engineer - Grafana Search & Storage | US | Remote
$154K - $185K *
Join our dynamic team to develop next-gen storage solutions, enhancing Grafana's App Platform. Collaborate on innovative features, drive projects from ideation to operations, and contribute to an open...
1 week ago
$195K - $257K *
Join a team that's enhancing blockchain infrastructure to enable scalable microservices and APIs. Collaborate across teams to drive innovation in payment systems and blockchain technology while ensuri...
Reposted 3 weeks ago
Senior Product Engineer, Accessibility
$106K - $147K *
Help us transform accessibility in our products by leading initiatives, building automated tests, and enabling teams to integrate accessibility checks seamlessly into their workflows, ensuring complia...
1 week ago
Senior Product Manager - Code Translation & Developer Tooling
$125K - $150K *
Take ownership of product strategy and execution, driving innovation in code transformation across diverse technical domains. Collaborate with cross-functional teams to deliver impactful solutions for...
2 weeks ago
$135K - $196K *
Unlock potential by shaping the demo experience through innovative tooling and infrastructure. Collaborate across teams to enhance product communication and drive secure access solutions, all while le...
2 days ago
Sr. Software Engineer II (Tech Lead)
$114K - $191K *
Lead the charge in shaping high-impact SaaS solutions by driving technical strategy and empowering a high-performing engineering team. Collaborate across disciplines to foster innovation in a fast-pac...
Reposted yesterday
Senior Software Development Engineer, Full Stack
$170K - $200K *
Shape the future of financial technology by developing seamless web applications. Collaborate with a dynamic team to create high-quality software that enhances user experience and drives strategic inn...
2 weeks ago
Senior Software Engineer II - Agentic Intelligence
$250K - $280K *
Drive innovation by designing and delivering advanced AI agents that leverage high-cardinality observability data. Collaborate with a dynamic team to enhance Canvas capabilities, ensuring agents perfo...
1 month ago
$127K - $133K *
Engineer scalable cloud platforms by automating processes and enhancing reliability. Collaborate with teams to streamline deployments and ensure secure, resilient infrastructure that meets evolving bu...
Reposted 4 days ago
$110K - $130K *
Champion customer solutions by rapidly prototyping and deploying AI-driven applications. Collaborate with cross-functional teams to enhance product capabilities and drive adoption, ensuring impactful...
1 week ago
$95K - $154K *
Transform customer experiences by bridging engineering and support teams, driving technical issue resolution, and enhancing product deployment. Own the bug-resolution lifecycle while empowering teams...
2 weeks ago
Senior Customer Technical Specialist
$110K - $130K *
Drive customer success by leveraging technical expertise to enhance product adoption and value. Engage with enterprise clients, ensuring alignment with their business goals while shaping product evolu...
3 days ago
Senior Software Engineer II - Agentic Intelligence
$183K - $206K *
Partner with us to innovate agent engineering, crafting unique observability solutions using high-cardinality data. Lead projects from prototype to production while enhancing Canvas capabilities for i...
Reposted 4 weeks ago
$90K - $110K *
Transform customer experiences by driving technical excellence in post-sale support. Collaborate with teams to ensure seamless handoffs, empower account managers, and resolve escalations, all while en...
3 weeks ago
Senior Engineer, Partner Integrations Platform
$145K - $160K *
Drive innovation by building scalable data integration solutions, collaborating with cross-functional teams to enhance healthcare technology. Ensure data quality and security while optimizing performa...
3 days ago
Backend Software Engineer, SDK
$145K - $200K *
Transform your career by developing robust SDKs that empower customers globally. Collaborate with cross-functional teams to enhance performance and resiliency while contributing to open-source project...
1 week ago
Senior Software Engineer, Automotive Partnerships
$136K - $160K *
Champion innovative software solutions by designing and building scalable integrations for automotive partnerships, collaborating across teams to enhance customer experiences and drive technical excel...
Reposted 6 days ago
$150K - $200K *
Pioneer innovative software solutions by transforming ideas into impactful products. Collaborate across teams to enhance engineering quality and efficiency, leveraging AI tools to drive development fr...
5 days ago
Senior Software Engineer, Platform & Developer Experience
$135K - $160K *
Shape the future of engineering productivity by architecting tools and patterns that eliminate friction in development workflows, enhance performance, and mentor teams to elevate their technical skill...
3 weeks ago
Principal Customer Success Manager
$222K - $247K *
Transform enterprise customer success by guiding strategic clients through AI adoption, ensuring measurable value and retention while collaborating with cross-functional teams to align business priori...
3 days ago
Senior Application Development Engineer
$87K - $161K *
Join a team that's dedicated to designing and implementing complex enterprise software solutions. Collaborate with diverse stakeholders to enhance data processes and support critical business function...
2 days ago
$90K - $110K *
Innovate and enhance software solutions in a dynamic SaaS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality applications while driving continuous impro...
1 week ago
$110K - $130K *
Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...
6 days ago
Senior Customer Success Engineer, Audit
$110K - $130K *
Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...
Reposted 1 week ago
Principal Product Manager- Activation
$190K - $210K *
Transform the owner activation journey by streamlining processes from agreement to live listing. Drive metrics on activation rates and retention while collaborating with teams to enhance onboarding ef...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.