Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$154K - $185K *

Join our dynamic team to develop next-gen storage solutions, enhancing Grafana's App Platform. Collaborate on innovative features, drive projects from ideation to operations, and contribute to an open...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$195K - $257K *

Join a team that's enhancing blockchain infrastructure to enable scalable microservices and APIs. Collaborate across teams to drive innovation in payment systems and blockchain technology while ensuri...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $147K *

Help us transform accessibility in our products by leading initiatives, building automated tests, and enabling teams to integrate accessibility checks seamlessly into their workflows, ensuring complia...

Kentucky, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Take ownership of product strategy and execution, driving innovation in code transformation across diverse technical domains. Collaborate with cross-functional teams to deliver impactful solutions for...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $196K *

Unlock potential by shaping the demo experience through innovative tooling and infrastructure. Collaborate across teams to enhance product communication and drive secure access solutions, all while le...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $191K *

Lead the charge in shaping high-impact SaaS solutions by driving technical strategy and empowering a high-performing engineering team. Collaborate across disciplines to foster innovation in a fast-pac...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$170K - $200K *

Shape the future of financial technology by developing seamless web applications. Collaborate with a dynamic team to create high-quality software that enhances user experience and drives strategic inn...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$250K - $280K *

Drive innovation by designing and delivering advanced AI agents that leverage high-cardinality observability data. Collaborate with a dynamic team to enhance Canvas capabilities, ensuring agents perfo...

CanadaRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $133K *

Engineer scalable cloud platforms by automating processes and enhancing reliability. Collaborate with teams to streamline deployments and ensure secure, resilient infrastructure that meets evolving bu...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion customer solutions by rapidly prototyping and deploying AI-driven applications. Collaborate with cross-functional teams to enhance product capabilities and drive adoption, ensuring impactful...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $154K *

Transform customer experiences by bridging engineering and support teams, driving technical issue resolution, and enhancing product deployment. Own the bug-resolution lifecycle while empowering teams...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive customer success by leveraging technical expertise to enhance product adoption and value. Engage with enterprise clients, ensuring alignment with their business goals while shaping product evolu...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$183K - $206K *

Partner with us to innovate agent engineering, crafting unique observability solutions using high-cardinality data. Lead projects from prototype to production while enhancing Canvas capabilities for i...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Transform customer experiences by driving technical excellence in post-sale support. Collaborate with teams to ensure seamless handoffs, empower account managers, and resolve escalations, all while en...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$145K - $160K *

Drive innovation by building scalable data integration solutions, collaborating with cross-functional teams to enhance healthcare technology. Ensure data quality and security while optimizing performa...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $200K *

Transform your career by developing robust SDKs that empower customers globally. Collaborate with cross-functional teams to enhance performance and resiliency while contributing to open-source project...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $160K *

Champion innovative software solutions by designing and building scalable integrations for automotive partnerships, collaborating across teams to enhance customer experiences and drive technical excel...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Pioneer innovative software solutions by transforming ideas into impactful products. Collaborate across teams to enhance engineering quality and efficiency, leveraging AI tools to drive development fr...

Minneapolis, MNRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Shape the future of engineering productivity by architecting tools and patterns that eliminate friction in development workflows, enhance performance, and mentor teams to elevate their technical skill...

Orlando, FLRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$222K - $247K *

Transform enterprise customer success by guiding strategic clients through AI adoption, ensuring measurable value and retention while collaborating with cross-functional teams to align business priori...

New York City, NYRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $161K *

Join a team that's dedicated to designing and implementing complex enterprise software solutions. Collaborate with diverse stakeholders to enhance data processes and support critical business function...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Innovate and enhance software solutions in a dynamic SaaS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality applications while driving continuous impro...

Puerto Rico, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $210K *

Transform the owner activation journey by streamlining processes from agreement to live listing. Drive metrics on activation rates and retention while collaborating with teams to enhance onboarding ef...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.