Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Unlock potential by joining a dynamic team of Solution Consultants, delivering expert guidance on Atlassian products to help clients maximize their investments and achieve strategic outcomes in the Pu...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $110K *

Drive innovation as a Software Engineer III, enhancing full-stack capabilities and mentoring junior developers while collaborating with stakeholders to improve engineering processes and deliver impact...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Innovate solutions in Salesforce Health Cloud, collaborating with teams to enhance functionality and user experience while leveraging your technical expertise in JavaScript and Node.js to resolve issu...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Champion the development of innovative observability solutions, leveraging your expertise in Go and network protocols to enhance network automation. Collaborate with cross-functional teams to deliver...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$227K *

Join a team that's building innovative software solutions and APIs, enhancing customer experiences through reliable backend services and integrations. Collaborate in a dynamic environment focused on q...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$154K - $180K *

Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $132K *

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$142K - $168K *

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate and drive AI agent development for clinical trial platforms, integrating LLMs through the .NET stack. Engage in hands-on engineering to deliver end-to-end AI features, enhancing patient-centr...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Unlock potential by leading the development of innovative AI solutions that transform complex learning workflows into impactful autonomous agents, collaborating closely with strategic clients to shape...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the development of innovative AI solutions by collaborating with strategic clients to transform complex workflows into impactful autonomous agents, shaping the future of AI-driven learning and es...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...

Chicago, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Champion innovative solutions in a dynamic, remote environment, driving sales strategy and product development for public safety agencies. Collaborate with teams to deliver impactful presentations and...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Accelerate progress at our integration platforms, ensuring scalable, reliable data flows. You'll design, build, and optimize workflows while collaborating across teams to enhance performance and custo...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$152K - $205K *

Join a team that's designing and operating secure, scalable platform infrastructure for critical digital assets. Leverage your SRE expertise to enhance reliability, performance, and security across hy...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $160K *

Join a team that's redefining data solutions by leading technical sales efforts, collaborating with Account Managers, and driving customer success through innovative data architecture and tailored dem...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$320K - $405K *

Transform the future of data center engineering by resolving on-site technical issues, collaborating with contractors, and ensuring project success through effective problem-solving and communication...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$93K - $150K *

Optimize infrastructure and CI/CD pipelines to empower engineering teams in delivering AI-powered products efficiently. Collaborate closely with product and data engineers, leading projects from incep...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team as you analyze employee engagement data, guide organizations in strategy development, and facilitate workshops to enhance workplace culture. Collaborate with HR leaders globally to...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $200K *

Empower mission-critical federal systems by leading the design and automation of secure cloud platforms. Drive reliability, mentor engineers, and set technical direction in a collaborative environment...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$124K - $196K *

Join a dynamic team to deliver high-quality, scalable frontend applications using React. Collaborate with designers and product managers to create exceptional user experiences while driving projects f...

San Francisco, CARemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $155K *

Champion innovation by developing advanced software solutions in a dynamic, agile environment. Collaborate across teams to deliver high-quality outcomes utilizing modern engineering practices and AI-e...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

RemoteRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Oversee and drive multiple cross-functional projects, ensuring alignment with stakeholders and successful execution of objectives. Lead a diverse team, manage resources, and enhance service delivery t...

Florida, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.