Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$79K - $143K *

Join a team that's redefining release engineering by optimizing CI/CD pipelines, integrating AI solutions, and ensuring high-quality software delivery through innovative automation and collaboration w...

Ottawa, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$263K - $395K *

Lead and influence AI-native technology initiatives, ensuring cohesive architectural standards across R&D. Deliver innovative solutions while mentoring engineering teams and shaping domain-wide practi...

RemoteRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Information Technology

$144K - $288K *

Lead the charge in developing cutting-edge digital applications leveraging AI, optimizing performance across major cloud platforms while driving excellence in software engineering practices and collab...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$83K - $124K *

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$159K - $215K *

Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$170K - $205K *

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $237K *

Shape the future of secure member authentication by leading a senior team in building innovative identity solutions. Drive technical decisions and design across the customer identity stack, ensuring r...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $190K *

Transform user engagement by owning product roadmaps, collaborating cross-functionally, and leveraging data to drive impactful solutions. Engage with customers to identify opportunities and validate h...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $305K *

Join a team that's redefining security by proactively identifying vulnerabilities across diverse environments. Collaborate with engineers to implement impactful fixes and enhance our defenses against...

Washington, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$275K - $405K *

Transform developer engagement by leading a global team that inspires and equips developers. Drive strategic initiatives, foster community, and enhance Twilio's presence in the developer ecosystem thr...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $150K *

Transform the insurance broker experience by developing AI-driven full stack solutions. Collaborate across teams to design, implement, and enhance intelligent systems that automate processes and deliv...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$172K - $225K *

Lead the charge in developing innovative fullstack solutions, guiding technical direction, and enhancing team capabilities. Collaborate across functions to deliver robust, scalable products while ment...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$317K - $475K *

Join a team that's shaping the future of contact center solutions. Lead a global team, engage with enterprise customers, and drive technical strategy while delivering innovative solutions that address...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Tackle the challenges of building scalable backend services in a cloud environment. Collaborate with cross-functional teams to enhance the Temporal Cloud experience, focusing on reliability, performan...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $320K *

Drive innovation by architecting high-performance backend systems for a cutting-edge data platform. Collaborate with cross-functional teams to enhance user experience and optimize data workflows, ensu...

Vancouver, BCRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $185K *

Lead and inspire engineering teams to deliver high-quality digital products, ensuring alignment with business priorities while fostering a culture of collaboration and continuous improvement in a dyna...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$287K - $320K *

Join a team that's redefining financial insights through AI. As a senior technical leader, you'll shape the multi-year strategy for Reporting & Insights, guiding engineering teams to innovate and scal...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by driving the design and reliability of product infrastructure. Collaborate across teams to enhance software delivery, automate processes, and build scalable cloud solutions while ad...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...

Orlando, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Engage in solving complex distributed systems challenges, driving impactful projects from inception to launch. Collaborate with a dynamic team to enhance performance and reliability while fostering a...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$202K - $253K *

Shape the future of cardiometabolic care by driving backend architecture and cross-functional collaboration. Lead technical direction, mentor engineers, and deliver scalable solutions that enhance mem...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Manage and optimize cloud infrastructure solutions on Azure, focusing on Kubernetes and CI/CD pipelines. Collaborate with cross-functional teams to enhance production services, ensuring high availabil...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $170K *

Lead the charge in transforming customer integrations by driving technical discovery, scoping complex implementations, and ensuring successful onboarding for high-stakes accounts. Collaborate closely...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by joining a dynamic team of Solution Consultants, delivering expert guidance on Atlassian products to help clients maximize their investments and achieve strategic outcomes in the Pu...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.