Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$175K - $200K *

Champion customer success by driving enterprise account value and adoption. Collaborate with stakeholders to ensure measurable outcomes, orchestrate resources, and uncover growth opportunities while f...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $137K *

Lead the charge in enhancing client satisfaction by guiding healthcare IT teams through the successful implementation and adoption of clinical workflow tools, ensuring a seamless experience and drivin...

San Francisco, CARemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$81K - $127K *

Drive customer success by managing the full lifecycle of client engagement, ensuring product utilization and alignment with business goals. Collaborate with teams to foster strategic partnerships and...

Magna, UTRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by overseeing a portfolio of enterprise accounts, fostering strategic partnerships, and driving user engagement to achieve measurable outcomes. Collaborate with internal teams to deli...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $95K *

Champion customer success by driving account growth, retention, and adoption. Collaborate with government clients to ensure alignment with product capabilities, influence strategy, and contribute to o...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $200K *

Lead the charge in customer success by driving enterprise account value, fostering relationships, and orchestrating resources to ensure measurable outcomes. Collaborate with stakeholders to enhance pl...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate client success by managing post-sale relationships, driving implementations, and leading executive engagements. Transition from hands-on project management to strategic account leadership...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $115K *

Accelerate progress at the intersection of technology and client success. Own client relationships, drive program launches, and collaborate with cross-functional teams to ensure client goals are met w...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$85K - $115K *

Engage clients by managing innovative programs that enhance energy solutions. Drive success through strong relationships, effective communication, and strategic problem-solving while collaborating wit...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$140K - $165K *

Drive customer success by leading strategic onboarding, ensuring alignment with business goals, and fostering executive relationships to maximize value realization and retention across a portfolio of...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $117K *

Unlock potential by managing key customer relationships, driving engagement, and ensuring satisfaction. Collaborate cross-functionally to optimize account health and support customer goals in a dynami...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower our Enterprise customers by enhancing product adoption and health. Collaborate with cross-functional teams to deliver tailored solutions, ensuring exceptional experiences for high-growth organ...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$93K - $158K *

Unlock potential by providing expert technical guidance to customers, ensuring successful adoption of GitLab's solutions. Collaborate with cross-functional teams to deliver tailored enablement and sup...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$78K - $101K *

Engage with customers to enhance their operations using our IoT platform. Collaborate cross-functionally to solve complex challenges, build relationships, and drive success. Shape the future of custom...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Champion customer success by driving impactful relationships, ensuring clients maximize platform value through effective training and insights. Collaborate cross-functionally to enhance account growth...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $192K *

Unlock customer success by driving adoption, value realization, and strategic growth for enterprise clients in a fast-paced environment. Collaborate across teams, create measurable outcomes, and ensur...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $95K *

Manage and grow client relationships, ensuring seamless support and strategic guidance throughout campaigns. Collaborate with teams to drive adoption of metrics and enhance media planning, buying, and...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$87K - $119K *

Drive customer engagement and retention while optimizing revenue growth through proactive account management and cross-functional collaboration. Ensure clients achieve high ROI and satisfaction throug...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $85K *

Elevate your career by managing key client relationships and driving account growth. Collaborate with cross-functional teams to deliver impactful training programs, ensuring client satisfaction and me...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Shape the future of customer success by driving AI adoption through tailored solutions. Collaborate with enterprise teams to unlock high-impact use cases, ensuring measurable business value and operat...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Empower customer success by owning post-sale experiences, driving onboarding, adoption, and renewals. Collaborate with cross-functional teams to ensure every user thrives, turning initial deployments...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Deliver exceptional customer experiences by fostering relationships, guiding onboarding, and ensuring success metrics are met. Play a key role in customer retention and expansion while advocating for...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.