Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$80K - $95K *

Take ownership of client relationships, driving retention and revenue growth through strategic account management and campaign optimization. Leverage expertise in programmatic advertising to ensure cl...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Elevate customer success by managing strategic enterprise accounts, driving value realization, and leading a growing team. Foster relationships across all levels, ensuring seamless renewals and expans...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $155K *

Empower customers by fostering relationships and ensuring value realization through strategic guidance and best practices. Engage with diverse teams to enhance product adoption and drive long-term gro...

San Francisco, CARemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $180K *

Reimagine customer success by driving onboarding, adoption, and renewals for a diverse portfolio. Collaborate with cross-functional teams to ensure every user thrives, turning initial deployments into...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $100K *

Join a team that's dedicated to driving client success through strategic marketing engagement. You'll manage client relationships, enhance platform adoption, and collaborate cross-functionally to achi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$140K - $160K *

Transform client relationships by leading strategic accounts, mentoring peers, and leveraging AI tools to enhance customer success practices. Drive impactful change while managing high-stakes, complex...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$106K - $177K *

Shape customer success by managing enterprise accounts, driving satisfaction and retention through strategic guidance, proactive support, and relationship building. Collaborate with sales teams to max...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Unlock your potential by managing customer relationships, driving revenue growth, and ensuring satisfaction within a diverse portfolio. Collaborate with teams to deliver exceptional service and suppor...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $145K *

Unlock potential by serving as a trusted advisor to top-tier customers, guiding them through onboarding and adoption while ensuring successful product utilization and long-term value realization acros...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Accelerate progress at customer success by managing a diverse portfolio, ensuring product adoption, and driving retention through proactive engagement and collaboration with cross-functional teams...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion customer success by driving strategic outcomes for enterprise accounts. Collaborate with cross-functional teams to enhance value, implement innovative strategies, and manage relationships wit...

Toronto, ONRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$84K - $105K *

Champion customer success by managing a shared portfolio, delivering proactive support, and driving product adoption. Collaborate across teams to ensure seamless experiences and document outcomes for...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to enhancing customer success in cybersecurity. Leverage your expertise to build trusted relationships, drive product adoption, and ensure client satisfaction while naviga...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $105K *

Join our team to drive client success for mid-market RIAs. You'll manage relationships, ensure adoption, and facilitate growth through strategic guidance and training, all while collaborating with cro...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team as a Customer Success Manager, driving customer satisfaction and retention through tailored strategies. Collaborate with stakeholders to optimize product adoption and ensure client...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Transportation

$75K - $90K *

Join a team that's dedicated to enhancing customer success by managing relationships, driving revenue growth, and ensuring exceptional service for K-12 education clients. Collaborate across department...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Engage with healthcare clients to maximize value from innovative software solutions. Collaborate on onboarding, account health, and usage strategies to enhance customer satisfaction, adoption, and ret...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $110K *

Empower customers through a shared portfolio approach, delivering seamless support and proactive engagement. Collaborate with teams to drive product adoption, ensure retention, and translate technical...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Lead customer success initiatives by owning relationships, driving execution, and ensuring satisfaction. Collaborate across teams to manage projects, mitigate risks, and identify upsell opportunities...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K *

Transform customer experiences as a key advocate and technical partner, driving onboarding, adoption, and success for Enterprise clients while collaborating across teams to ensure optimal outcomes and...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$61K - $104K *

Drive customer success by managing high-value enterprise accounts, ensuring growth and retention through strategic planning and consultative partnerships. Lead renewal efforts and align customer goals...

Boston, MARemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K *

Empower senior living communities by driving measurable outcomes and adoption. Collaborate with care teams to enhance performance, ensuring impactful use of technology while fostering trusted relation...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Pioneer customer success by guiding retailers through onboarding and adoption of our AI-driven Retail Planning and Pricing platform, ensuring long-term relationships and optimized inventory performanc...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Unlock client success by managing relationships and driving technology adoption. Collaborate cross-functionally to enhance client satisfaction, identify growth opportunities, and ensure effective use...

Phoenix, AZRemote

4 days ago

  •   Less than 5 years exp.  •   Media

$116K - $148K *

Transform enterprise operations by guiding customers in AI adoption and maximizing Asana's capabilities. Own post-sales relationships, ensuring measurable outcomes and strategic success across a portf...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.