Customer Success Manager Jobs in Boston, MA

Take ownership of brand relationships from onboarding to renewal, ensuring their success. Act as a trusted partner, driving revenue growth and long-lasting partnerships through proactive account manag...

Accelerate progress at your career by leading a dedicated Customer Success team to enhance customer adoption, satisfaction, and advocacy while collaborating with internal partners to streamline and de...

Help us drive customer success by managing key treasury relationships, ensuring customer satisfaction, and promoting product adoption to enhance user value and retention in a dynamic software environm...

Lead the charge in driving customer success and growth by managing a dynamic team of Business Consultants. Collaborate cross-functionally to optimize tools and strategies, ensuring client satisfaction...

Transform customer experience by managing retention efforts, driving product adoption, and developing strategic relationships with executives to ensure success through tailored Mutual Success Plans an...

Partner with us to enhance customer engagement and drive adoption of our solutions. In this pivotal role, you'll cultivate relationships, develop success plans, and ensure value realization for client...

Drive AI adoption and success for clients by blending technical insight with strategic guidance. Engage deeply with customers to enhance their use of AI technology, ensuring impactful results and ongo...

Join a dynamic team to lead global Customer Success, focusing on retention and growth across multiple customer channels. Drive impactful strategies that enhance product adoption while managing renewal...

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

Build innovative AI-driven workflows and automation to enhance Customer Success operations. Collaborate cross-functionally to streamline processes and improve efficiency, directly impacting customer e...

Collaborate to build an AI-enabled Customer Success framework, transforming workflows through innovative solutions, data integration, and automation. Drive improvements across lifecycle management, in...

Transform client success by leveraging institutional investment expertise to drive retention and revenue growth for top-tier clients through strategic relationship management and data-driven decision...

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

Advance customer success by managing enterprise accounts, enhancing adoption, and driving growth through strong stakeholder relationships and strategic engagement across cross-functional teams in the...

Shape your future as a Senior Customer Success Manager by driving engagement and delivering value to enterprise clients. Collaborate with stakeholders to enhance user experience while working in a dyn...

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

Empower customer success by managing complex accounts, driving growth, and ensuring optimal outcomes through strategic relationships. Collaborate across teams to create value, mitigate risks, and enha...

Lead the charge in ensuring customer success by guiding adoption and maximizing value from innovative AI solutions, driving measurable business outcomes, and fostering long-term relationships through...

Redefine customer engagement by maximizing satisfaction and driving adoption, while managing relationships and fostering upsell opportunities. Achieve high retention and become a key advocate for grow...

Join a team that's passionate about transforming dental care by managing partner relationships, driving lead flow, and optimizing partner success strategies to achieve impactful outcomes in patient ca...

Empower partner ecosystems by maximizing lead flow, enhancing collaboration, and driving measurable growth. This role supports partners from onboarding to success, managing operations, financials, and...

Drive customer success by cultivating relationships with strategic accounts, ensuring satisfaction, retention, and growth. You will be the executive liaison managing comprehensive account health and o...

Champion customer success by managing a team of Account Managers to enhance client relationships, drive revenue growth, and deliver tailored solutions while ensuring high satisfaction and retention ac...

Engage with enterprise biopharma accounts to drive adoption, oversee onboarding and renewals, and ensure maximum value realization through tailored platform configurations and solution-oriented suppor...

Elevate customer success through hands-on enablement and program management. Collaborate with cross-functional teams to design training and tools that empower representatives and enhance customer expe...