Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$82K - $102K *

Transform customer interactions into memorable experiences while driving client retention and engagement strategies. Lead branding initiatives and events that cultivate community relationships and enh...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $102K *

Shape exceptional client experiences through innovative events and community partnerships. Drive brand engagement while collaborating with store teams to meet sales goals, nurture relationships, and e...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $170K *

Lead the charge in transforming marketing and communication strategies that enhance brand engagement, foster employee connection, and align with business objectives through innovative, comprehensive c...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $135K *

Lead a high-performing Customer Success team to enhance customer adoption, retention, and outcomes, ensuring operational excellence and strategic alignment across cross-functional partners and driving...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Champion exceptional customer service by managing a dedicated service team. Drive operational excellence, ensuring compliance and client satisfaction while overseeing performance and financial managem...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Manage a skilled service team to enhance client satisfaction, meet operational excellence, and ensure adherence to technical standards while fostering a customer-first environment that drives continuo...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $103K *

Lead service operations for optimal performance, ensuring excellent customer satisfaction and financial targets while managing a dynamic team and their workflows...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$87K - $108K *

Bring your expertise to manage payroll operations, ensure compliance, and lead a dynamic team in a multi-jurisdictional environment. Drive continuous improvement and support organizational transformat...

Markham, ONIn-Person

Today

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Empower a dedicated team by managing service operations and customer relations while driving growth across multiple routes. Oversee team development, compliance, and ensure operational efficiency to e...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$72K - $89K *

Lead and inspire a dynamic store team to deliver exceptional service and achieve goals while managing daily operations and promoting a welcoming environment for customers and staff alike. Elevate stan...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$72K - $89K *

Engage your leadership skills to drive exceptional service, oversee daily operations, and foster a welcoming environment. Collaborate with your team to exceed store goals and enhance customer experien...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Lead and develop a dynamic team of Client Service Representatives, driving exceptional client experiences, resolving escalations, and enhancing operational efficiency while collaborating with cross-fu...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that plays a critical role in enhancing client satisfaction by leading and developing Client Service Representatives while driving operational improvements and efficient processes to suppo...

Today

  •   Less than 5 years exp.  •   Business Services

$75K - $150K *

Drive exceptional customer service by leading a dedicated automotive service team, overseeing vehicle repairs and inspections, and managing shop operations to ensure high-quality service delivery and...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$97K - $136K *

Elevate customer relationships by influencing strategy, driving adoption, and ensuring satisfaction for complex Managed Services clients. Collaborate across teams to optimize service delivery and fost...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Engage with SLED accounts as a Customer Success Manager, fostering strong relationships, driving account growth, and ensuring customer satisfaction with technology solutions. Collaborate cross-functio...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $110K *

Transform client engagement by driving account success, aligning goals, and fostering strong partnerships. Enhance client value through strategic planning, proactive support, and effective communicati...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Lead the charge in client success by managing key Operator Qualification accounts, enhancing client relationships, and driving strategic initiatives to ensure clients derive maximum value from our pla...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$115K - $136K *

Join a team that leads advisor support across diverse channels, enhancing client experiences through operational excellence, service quality, and strategic leadership while managing personnel developm...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $126K *

Grow your career with a dynamic team driving operational excellence in a fast-paced service center. Lead employee development while ensuring customer satisfaction through efficient shipment management...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Lead the charge in driving customer support operations post-sale, ensuring successful installations and ongoing relationships. Collaborate with cross-functional teams to optimize project execution and...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $100K *

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$65K - $123K *

Advance customer service excellence by leading operations, driving productivity, and strengthening relationships. In this leadership role, you will oversee daily activities, employee development, and...

Today

  •   8 - 10 years exp.  •   Transportation

$120K - $160K *

Champion operational excellence in service management across multiple locations. Lead, coach, and implement best practices to enhance efficiency and customer satisfaction while fostering collaboration...

Exeter, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $120K *

Elevate your career by leading CRM and lifecycle marketing strategies that enhance partner engagement and drive sales performance. This role combines strategic oversight with team development and cros...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.