Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Manager, Customer Analytics (Sales & Marketing)
$151K - $204K *
Lead the charge in optimizing Sales & Marketing analytics by managing a team of analysts, shaping strategic direction, and driving high-impact insights that enhance revenue growth and decision-making...
Reposted 3 weeks ago
Manager, Customer Analytics (Sales & Marketing)
$151K - $204K *
Deliver impactful Sales and Marketing analytics by leading a talented team, establishing strategic direction, and driving decision-making to enhance customer acquisition and revenue efficiency across...
Reposted 3 weeks ago
$80K - $95K *
Empower a dynamic team to enhance operational efficiency and drive sales performance across multiple programs. Lead, analyze, and implement strategies to optimize client satisfaction and profitability...
4 days ago
Senior Manager, Fleet Client Services
$89K - $134K *
Lead the charge in optimizing fleet client services by managing a high-performing team, enhancing customer relationships, and driving revenue growth across multiple markets while ensuring operational...
1 week ago
Senior Manager, Fleet Client Services
$89K - $134K *
Drive operational excellence by leading the Fleet Client Services team, optimizing client relationships and service delivery across multiple markets to enhance customer satisfaction and revenue growth...
1 week ago
Senior Manager, Fleet Client Services
$89K - $134K *
Lead and optimize fleet client services, enhancing operational efficiency and customer satisfaction. Drive client retention and revenue growth while managing a high-performing team in a dynamic enviro...
1 week ago
Manager, Customer Analytics (Sales & Marketing)
$151K - $204K *
Take ownership of high-impact Sales and Marketing analytics, leading a team to drive business outcomes through measurement infrastructure and strategic insights across customer acquisition, revenue ef...
Reposted 3 weeks ago
Manager, Client Services (Benefits Administration Outsourcing)
$92K - $116K *
Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...
Reposted 1 week ago
Site Manager, Operations - AMZ8009.10
$141K - $182K *
Join a team that's dedicated to optimizing operations and logistics, enhancing efficiency, and driving process improvements. Collaborate across departments to ensure best practices and elevate custome...
1 week ago
$85K - $90K *
Elevate guest experiences by leading a high-performing team in luxury hospitality. Drive operational excellence across Front Office and Guest Services, ensuring personalized service and adherence to F...
Today
$80K - $95K *
Champion customer satisfaction by executing maintenance and service solutions, coordinating logistics and support activities, with a focus on continuous improvement and operational excellence in a dyn...
4 weeks ago
$80K - $95K *
Champion customer service excellence by managing maintenance activities and solutions on-site. Leverage technical expertise to enhance support for diverse services, ensuring effective execution and ti...
4 weeks ago
$65K - $98K *
Join a dynamic team to drive operational excellence, enhance productivity, and foster a culture of collaboration. Lead initiatives that prioritize customer satisfaction while developing talent and ens...
1 week ago
$65K - $98K *
Join a team that's dedicated to enhancing operational efficiency by overseeing staffing, managing productivity, and ensuring compliance with safety standards while fostering a culture of integrity and...
1 week ago
Automotive Service Advisor / Manager
$70K - $100K *
Drive success by collaborating with a dynamic team to exceed goals, enhance customer experiences, and foster a culture of growth and recognition. Join us to build a rewarding career where hard work an...
6 days ago
$88K - $132K *
Take ownership of category merchandising strategies, leading a team to enhance revenue and margin through supplier management, product mix optimization, and effective pricing. Collaborate cross-functi...
Reposted 3 days ago
Manager, Supplier Account Management
$75K - $100K *
Grow your career with a dynamic team driving supplier management excellence. You'll enhance client relationships, oversee global operations, and develop strategic supplier solutions, all while contrib...
Reposted 6 days ago
Manager, Supplier Account Management
$75K - $100K *
Manage supplier relationships and develop strategies to enhance operational efficiency and client satisfaction in global service management. Lead negotiations and training initiatives while analyzing...
Reposted 6 days ago
Project Manager (Outside Sales)
$90K - $150K *
Optimize HVAC solutions by guiding homeowners through informed decisions. Collaborate with installation teams to ensure seamless service delivery while maximizing comfort and energy efficiency for cli...
Yesterday
Customer Experience Regional Manager
$75K - $90K *
Shape exceptional customer experiences by leading a dynamic team, driving satisfaction metrics, and fostering collaboration across departments to enhance service delivery and promote growth...
Today
$75K - $154K *
Lead a dynamic sales team to exceed quotas, enhance market share, and uphold ethical standards while managing operations and compliance. Drive community engagement and develop effective marketing stra...
Today
$89K - $149K *
Contribute to the growth of a high-performing sales team, driving market share and customer satisfaction while adhering to ethical standards and company policies. Lead training, manage operations, and...
Today
$85K - $100K *
Lead a dynamic sales team to exceed targets through coaching, mentoring, and strategic planning. Drive growth by developing talent and implementing effective sales strategies in a supportive environme...
1 week ago
Assistant Manager, Service Center
$90K - $100K *
Lead a high-performance service center, optimizing operations and enhancing service quality while ensuring cost control and employee engagement. Drive performance through effective coordination across...
5 days ago
$110K - $150K *
Join a team that's driving operational excellence in accounting while scaling for growth. Lead month-end closes, enhance internal controls, and partner across functions to streamline processes in a fa...
Reposted yesterday
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.