Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Lead the charge in driving sales success by managing operations, developing strategic sales plans, and fostering dealer relationships to optimize performance and enhance customer experiences in the au...

Reposted yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Lead the design and administration of compensation programs, ensuring equitable and competitive pay practices that support business goals. Partner with HR and finance to drive data-driven compensation...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $110K *

Join a dynamic Customer Success team to manage high-revenue client accounts, providing exceptional support and strategic onboarding while mentoring your team in a fast-paced, entrepreneurial environme...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Grow and lead a dynamic team by supporting consultants in diverse client engagements, enhancing operational efficiency, and fostering teamwork to achieve client satisfaction and organizational goals...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Optimize operational efficiency by leading business unit activities, fostering teamwork, and enhancing customer relations. Drive strategic improvements to achieve performance objectives while managing...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$86K *

Elevate your career by driving customer success and revenue growth, managing an existing portfolio while acquiring new business. Leverage your skills in sales and relationship-building to foster loyal...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$86K *

Unlock new business opportunities as you manage and grow a diverse customer base. Drive revenue through strategic selling and exceptional customer service while achieving defined sales targets and fos...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$86K - $103K *

Champion customer success by managing accounts and driving growth through new business development. Leverage your sales expertise to foster lasting relationships while exceeding performance goals in a...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K *

Shape the future of school nutrition by leading operational excellence across multiple sites. Drive strategic initiatives, oversee teams, cultivate partnerships, and enhance dining experiences for stu...

4 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$103K - $153K *

Take ownership of marketing operations, driving systems and processes for data integrity, campaign management, and analytics. Collaborate cross-functionally to optimize lead lifecycles and ensure accu...

Waterloo, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Drive your career forward by overseeing Transportation operations, enhancing customer service, and ensuring safety compliance. Lead a team to optimize performance while fostering collaboration and con...

Today

  •   Less than 5 years exp.  •   Transportation

$86K - $105K *

Transform operations by leading teams in achieving performance goals, ensuring compliance with quality and safety standards, while driving process optimization in a dynamic environment. Proactive prob...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $180K *

Empower your career by leading a dynamic service team dedicated to enhancing customer satisfaction and performance. Collaborate with management to train staff, resolve issues, and ensure compliance wi...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Inspire efficiency and excellence by leading daily operations within a private family office. You'll coordinate household services, manage staff, and ensure seamless communication across departments t...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join a dynamic team focused on enhancing lifestyle offerings in travel. Collaborate across departments to strategize growth, manage partnerships, and ensure compliance, while driving innovation and me...

Vancouver, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$69K - $98K *

Empower small businesses by building strong relationships and providing tailored solutions. You will drive customer satisfaction and growth, collaborating with local and internal partners to create im...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $155K *

Drive operational excellence by leading process improvement initiatives that enhance efficiency, reduce risk, and align with strategic business goals while collaborating with cross-functional teams to...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $104K *

Lead the charge in enhancing customer satisfaction and team performance in a dynamic retail environment by developing talent, ensuring compliance, and driving sales growth through community engagement...

Boston, MAIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $104K *

Grow your career with a dynamic team focused on driving sales and delivering exceptional customer service. Lead, mentor, and develop associates while ensuring compliance and quality in the Vision Cent...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $185K *

Join a team that's committed to delivering quality on major civil infrastructure projects. Lead quality management efforts, ensuring compliance with ISO standards and driving continuous improvement ac...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a team that's committed to safety and quality! Oversee and enhance quality programs while ensuring compliance with safety standards at a major federal facility, impacting operations and workforce...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K *

Optimize operations by leading strategic initiatives, enhancing processes, and ensuring financial success through effective systems management and team development. Collaborate cross-functionally to d...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$72K - $91K *

Elevate IT service efficiency by managing ServiceNow operations, enhancing user experience, and ensuring governance. This role demands technical expertise and a commitment to continuous improvement in...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$197K - $264K *

Optimize user experiences by leading strategic product initiatives in digital media. Collaborate with cross-functional teams to innovate and drive metrics-driven decisions that enhance engagement acro...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.