Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$77K - $100K *

Transform patient services by leading dining operations and mailroom teams, enhancing satisfaction and compliance. Drive operational excellence through employee development in a collaborative healthca...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$77K - $92K *

Join a dynamic healthcare environment that integrates operational leadership and service excellence. Oversee patient dining and mailroom services to ensure efficient workflows and a superior experienc...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Transform the developer experience by leading a team dedicated to building innovative public-facing applications on Azure, enhancing AI capabilities, and ensuring optimal performance and accessibility...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $275K *

Build high-performing teams, driving operational excellence in a 2.5M sq ft warehouse. Engage with employees on the floor and solve challenges to deliver superior service, ensuring productivity and sa...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$200K - $275K *

Lead the charge in optimizing high-volume distribution operations while nurturing talent and driving exceptional service standards, ensuring productivity and safety throughout a vast team and facility...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$69K - $119K *

Unlock your potential as you manage Salesforce Developers, providing technical leadership, driving solution delivery, and optimizing the Salesforce platform to enhance business outcomes and align with...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Lead the charge in overseeing technology operations across multiple locations, managing internal resources and vendors to ensure seamless IT systems integration while supporting business growth and ef...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $145K *

Join a team that drives the strategy and execution of high-impact transactional experiences. As a Technical Project Manager, you will lead cross-functional efforts to enhance our consumer app with sca...

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$157K - $212K *

Lead the charge in managing key customer relationships within the Global Financial Services vertical, focusing on strategic growth and transforming the cloud computing landscape through collaboration...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in driving group sales through proactive relationship-building. As a key player, you'll grow revenue and forge partnerships while managing market segments to turn opportunities into su...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$75K - $107K *

Drive excellence in client operations as you streamline processes, support team growth, and innovate solutions. Collaborate closely with leadership to enhance service delivery and maximize team effici...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $107K *

Join our team to optimize client operations by enhancing processes and ensuring quality service delivery while supporting financial management and team onboarding in a dynamic environment focused on i...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$500K+*

Oversee store operations and lead a team to deliver exceptional customer service, drive sales growth, and maintain efficient inventory management while ensuring compliance with company standards and h...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Tackle customer success on a large scale by creating a data-driven program. Oversee risk identification, engagement strategies, and operational workflows to enhance customer retention and streamline p...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Advance our growth by leading and managing multiple units, ensuring exceptional operational performance and client satisfaction across a district generating $12-30M+. Drive financial success while cul...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Lead the charge in driving sales success by managing operations, developing strategic sales plans, and fostering dealer relationships to optimize performance and enhance customer experiences in the au...

Reposted yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Lead the design and administration of compensation programs, ensuring equitable and competitive pay practices that support business goals. Partner with HR and finance to drive data-driven compensation...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $110K *

Join a dynamic Customer Success team to manage high-revenue client accounts, providing exceptional support and strategic onboarding while mentoring your team in a fast-paced, entrepreneurial environme...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Grow and lead a dynamic team by supporting consultants in diverse client engagements, enhancing operational efficiency, and fostering teamwork to achieve client satisfaction and organizational goals...

1 month ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Optimize operational efficiency by leading business unit activities, fostering teamwork, and enhancing customer relations. Drive strategic improvements to achieve performance objectives while managing...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$86K *

Elevate your career by driving customer success and revenue growth, managing an existing portfolio while acquiring new business. Leverage your skills in sales and relationship-building to foster loyal...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$86K *

Unlock new business opportunities as you manage and grow a diverse customer base. Drive revenue through strategic selling and exceptional customer service while achieving defined sales targets and fos...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$86K - $103K *

Champion customer success by managing accounts and driving growth through new business development. Leverage your sales expertise to foster lasting relationships while exceeding performance goals in a...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.