Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$60K - $120K *

Drive strategic relationships with automotive dealer groups, optimizing inventory performance and profitability. Lead and mentor a team of Account Managers while executing growth strategies that enhan...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $120K *

Optimize enterprise dealer partnerships by driving inventory performance and strategic growth. Lead a team of Account Managers, translating data into actionable insights and conducting regular busines...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive improvements in dealer group performance by managing enterprise accounts, providing strategic insights, and optimizing inventory strategies. Lead a team of Account Managers to foster profitable...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Grow enterprise account performance by advising leading automotive dealer groups on inventory strategy, optimizing operations, and mentoring account teams to achieve sustainable profitability through...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Elevate the profitability of major automotive dealer groups as a strategic advisor. Manage, mentor, and develop a team while driving improvements in used vehicle inventory performance and acquisition...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive significant growth as you manage enterprise dealer relationships, optimizing inventory and acquisition strategies while mentoring a team of Account Managers to enhance dealership profitability a...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive results by partnering with enterprise automotive dealers, enhancing inventory strategies while leading a team of Account Managers. Shape growth initiatives through data-driven insights, fosterin...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $90K *

Pioneer customer relationships as a Senior Customer Success Manager, enhancing retention, driving product adoption and collaborating with clients to reach their marketing objectives and KPIs through s...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $90K *

Join a team that's dedicated to fostering customer relationships that enhance loyalty and drive growth. As a Senior Customer Success Manager, you will provide strategic direction and ensure clients ac...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Join a team that leads transformative projects while enhancing your project management skills. You'll manage complex custom orders in energy, ensuring exceptional delivery and customer relationships t...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Lead a high-performing team in Commercial Auto Fleet underwriting. Drive strategic initiatives, enhance broker relationships, and foster a culture of growth while achieving operational efficiency. Ele...

Edmonton, ABIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$66K - $125K *

Join a team that's dedicated to ensuring operational excellence in client services for Tax Exempt plans. As a Client Services Manager, you'll manage client relationships, resolve complex issues, and c...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$66K - $125K *

Discover your potential in a key client-facing role, managing operational integrity and enhancing relationships within a team-based environment, while resolving complex issues for diverse client plans...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $110K *

Drive exceptional automotive reconditioning standards while coaching and supporting your team to achieve operational excellence and enhance customer satisfaction within a collaborative, innovative env...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Take ownership of CRM strategies and campaign management to enhance B2B marketing effectiveness. Collaborate with cross-functional teams to optimize data-driven marketing initiatives, ensure data qual...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$71K - $118K *

Advance operational efficiencies and strategic vision across transportation sectors. Leverage industry knowledge to guide leaders on program strategy while fostering stakeholder relationships and driv...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$100K - $105K *

Lead the charge in enhancing customer success through strategic management, team development, and operational excellence, ensuring strong retention and satisfaction among our school partners for lasti...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Accelerate operational excellence and drive compliance in aerospace manufacturing. Lead a team focused on safety, quality, and delivery, while optimizing resources and enhancing processes in a regulat...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform the partner management landscape by leading a dedicated category team, enhancing commercial relationships and driving operational excellence to optimize profitability and support sales strat...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Join a team that's shaping the future of social media through innovative strategies and audience engagement. Drive cultural conversations, harness emerging trends, and create impactful content to elev...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$100K - $136K *

Transform the IT financial landscape by driving budget optimization and vendor payment precision. Collaborate closely with leadership to manage complex financial operations within the Technology Group...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Deliver world-class End User Computing services, ensuring efficient site support and operational excellence while leading a talented EUC team to enhance user satisfaction and innovate IT solutions acr...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead comprehensive safety strategies for construction projects, ensuring compliance, conducting inspections, and driving risk management training across teams to promote a proactive safety culture and...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$119K - $169K *

Lead the charge in enhancing operational excellence for franchisees by driving process improvements and supporting business initiatives across a diverse range of store systems. Collaborate with teams...

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Unlock potential by managing the complete online vehicle purchase journey, maximizing profitability, efficiency, and customer satisfaction through effective digital retail management, negotiation, and...

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.