Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$135K - $182K *

Lead transformational initiatives to enhance operational efficiency, safety, and quality within a dynamic team. Drive process innovations and manage resources to ensure outstanding customer experience...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead store operations procurement programs, ensuring smooth execution and alignment with business goals, while driving inventory accuracy and enhancing store experience. Collaborate cross-functionally...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Transform operations by leading new initiatives, optimizing processes, and enhancing performance across multiple sites. Team up with leaders to foster a culture of continuous improvement and drive suc...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $90K *

Support and motivate your team in a dynamic environment, ensuring safety and productivity. Collaborate with various support teams to meet business objectives while managing performance and customer de...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $90K *

Lead a dynamic team by managing safety, quality, and productivity while ensuring exceptional customer service. Embrace flexibility to work overnight shifts and collaborate with various support teams t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $90K *

Deliver exceptional results by motivating teams, managing safety, and ensuring quality in a fast-paced environment. Adapt to varying conditions while achieving business goals through effective collabo...

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$70K - $90K *

Champion a high-performing team to achieve safety and delivery goals. Collaborate across departments to boost productivity while managing performance metrics and fostering a motivating environment. Fl...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$70K - $90K *

Empower your career by leading teams to achieve operational excellence and customer satisfaction while ensuring safety, quality, and performance. This dynamic role requires flexibility across shifts a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Drive credit and collections strategy, managing a team and ensuring performance. Lead initiatives that enhance processes while collaborating effectively with stakeholders to support growth and protect...

Toronto, ONIn-Person

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $190K *

Lead the charge in operational excellence for messaging services, enhancing performance and reliability while collaborating with partners. Drive product initiatives, optimize processes, and ensure hig...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$105K - $190K *

Unlock potential by leading operational excellence and compliance strategies across messaging platforms. Collaborate with partners and cross-functional teams to maximize performance and drive innovati...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$170K - $200K *

Oversee and optimize warehouse operations, ensuring compliance with quality, health, safety standards. Collaborate with teams for efficient logistics while enhancing inventory management and operation...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Drive the future of order management by leading the OMS platform, optimizing order flows from capture to settlement, and enhancing data reliability for operational success across various teams...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in managing operations and facilities of a luxury high-rise condominium. Oversee financials, human resources, and project management while ensuring top-notch service standards and team...

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$115K - $155K *

Take ownership of critical accounting functions, ensuring integrity of financial data. Collaborate with cross-functional teams to support share-based compensation and incentive compensation, while man...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$163K - $218K *

Elevate your career by driving data measurement strategy across digital platforms. Lead cross-functional teams to ensure reliable data collection, optimize analytics processes, and bridge the gap betw...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$155K - $208K *

Lead the charge in shaping measurement strategy for digital products, ensuring actionable data collection and stakeholder alignment. Drive outcomes through engineering collaboration, optimizing analyt...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$90K - $115K *

Unlock potential by driving client success through strategic roadmap development and KPI management. Collaborate cross-functionally to ensure effective adoption of solutions, acting as a trusted advis...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Execute customer success strategies by leading a diverse team and driving analytics to optimize retention and experience across over 200 members, enhancing business performance and customer satisfacti...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$115K - $125K *

Accelerate your career with this leadership role overseeing accounting operations, directing a team, managing compliance, and enhancing processes. Collaborate with stakeholders to drive performance an...

Vancouver, BCIn-Person

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $160K *

Lead operational excellence by managing teams to optimize production, ensure quality and meet HSSE standards, while driving efficiency and accountability within a dynamic environment dedicated to cont...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$145K - $155K *

Accelerate progress at a multi-unit K-12 dining operation, ensuring quality service and client satisfaction while managing P&L performance and developing team talent across a defined territory of 8-10...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $140K *

Drive new business acquisition strategy while enhancing automation and performance across diverse Retail Media sectors. Lead a team, assess market opportunities, and implement scalable solutions to ma...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $140K *

Take ownership of brand acquisition strategy, driving collaboration and innovation to uncover revenue opportunities in CPG and FHH sectors, while elevating team performance through actionable insights...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.