Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Lead and grow a team of Customer Success Managers to enhance client experiences in life sciences. Manage strategic accounts, drive projects from concept to delivery, and bridge communication between c...

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Lead the charge in optimizing outbound operations and ensuring speedy order fulfillment. Drive performance within a multi-client 3PL environment while developing high-performing teams focused on effic...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Grow your career with a dynamic role overseeing service operations, driving customer satisfaction, and ensuring safety in outage execution while managing diverse teams and resources for optimal perfor...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Empower revenue growth by leading partner-driven sales in the US Public Sector. Collaborate with various stakeholders to create strategies that optimize partner engagement, enhance customer access, an...

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Drive channel sales growth in the US Public Sector by forging strategic partnerships and executing comprehensive account strategies. Lead initiatives to enhance partner engagement and improve revenue...

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$73K - $109K *

Join us in providing operational oversight and strategic direction for MDOC factory sales, enhancing customer relationships, and driving growth through innovative management and Lean principles in a c...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$78K - $90K *

Empower business growth by managing customer relationships through consultative sales. Drive revenue by qualifying leads and enhancing long-term customer retention while leveraging CRM and technology...

Today

  •   Less than 5 years exp.  •   Transportation

$85K - $90K *

Unlock your potential as a strategic advisor, fostering vital partnerships with restaurants while enhancing operations and revenue. Cultivate relationships, drive product adoption, and shape customer...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Deliver operational excellence by managing resources and driving safety, quality, and efficiency across multiple shifts. Foster a culture of teamwork while overseeing performance metrics and improving...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Take ownership of customer engagements by guiding onboarding and delivery processes. Collaborate across teams to ensure smooth integration and project success while maintaining clear communication and...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $85K *

Advance customer retention and revenue growth with restaurant partners in a dynamic field role. Leverage data-driven insights to optimize operations, foster collaboration across teams, and empower loc...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$130K - $165K *

Join a dynamic team to lead finance operations, ensuring accurate accounting and compliant multi-state payroll while generating timely financial reports. Collaborate across departments to drive proces...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$70K - $89K *

Drive exceptional member experiences by leading a high-performing Contact Center team. Coach associates, enhance service quality, and optimize workflows for continuous improvement in operations and cu...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Bring your expertise to managing the monthly close process, overseeing financial reporting, and collaborating with departments to enhance operational efficiency. Drive process improvement while mainta...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Explore a pivotal management role overseeing Warranty & Technical Support departments, optimizing processes, and fostering customer relationships to enhance operational efficiency and service quality...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Advance sales excellence by leading counterbalance strategies, enhancing customer relationships, and ensuring accurate product specifications. Drive growth and performance across regions while collabo...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Champion day-to-day supply chain operations, manage logistics and analytics, ensuring efficient flow of products while driving process improvements through leadership and collaboration with internal a...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Optimize digital marketing strategies, manage campaigns across multiple platforms, and drive lead generation. Collaborate with teams to meet client goals, using data-driven insights for improvements a...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$55K - $150K *

Transform your career with a leadership role in retail sales, focusing on team development and customer satisfaction while managing the dynamics of a fast-paced environment. Drive sales and cultivate...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Lead the charge in enhancing dealer success by managing a high-performance team and driving strategic account growth and customer retention, leveraging data and empathy to deliver exceptional client e...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Execute a transformative role in leading Account Managers to ensure top-tier client service, driving engagement and retention while identifying expansion opportunities for the company's high-value cli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $105K *

Optimize guest experiences by driving innovative food and beverage hospitality initiatives. Collaborate with diverse teams to enhance service standards and deliver memorable events while leading proje...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$114K - $164K *

Join a team that's focused on driving business intelligence strategy and execution, fostering innovation, and achieving operational excellence through effective leadership and continuous improvement i...

Mississauga, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $164K *

Lead the charge in advancing BI strategies while driving process efficiency and continuous improvement. Champion innovation and data modernization, focusing on Claims Data and Fraud Analytics to achie...

Guelph, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $164K *

Lead the charge in shaping our Business Intelligence strategy, driving innovation in Claims Data Modernization and Fraud Analytics while ensuring top-notch BI deliverables and fostering high-performan...

Montreal, QCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.