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Customer Service Manager Jobs

Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.

What Does a Customer Service Manager Do?

Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.

Skills and Qualifications

Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.

Career Opportunities

Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.

Find Customer Service Manager Jobs on Ladders

Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.

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Pharmacy Manager

$110K - $130K *

Shape patient care by providing expert pharmacy consulting and clinical services. Lead a team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regulations while f...

Medford, MA (Middlesex County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Transform patient care by delivering empathetic pharmacy consulting and clinical services. Oversee pharmacy operations, enhance patient experiences, and manage staff performance while ensuring complia...

Jacksonville, FL (Duval County)In-Person

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Elevate patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance workflow efficiency, and lead staff development to ensure compliance and improve...

Monmouth, IL (Warren County)In-Person

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Deliver empathetic pharmacy consulting services while managing workflow, staff performance, and patient experience. Ensure compliance with regulations and enhance pharmacy operations through strategic...

Peoria, IL (Peoria County)In-Person

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Transform patient care by providing expert pharmacy consulting and clinical services. Lead a dedicated team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regul...

Macomb, IL (Mcdonough County)In-Person

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Lead the charge in providing empathetic pharmacy consulting services, enhancing patient experiences, managing pharmacy operations, and developing staff while ensuring compliance with regulations and o...

Oak Creek, WI (Milwaukee County)In-Person

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by providing expert pharmacy consulting and clinical services. Lead pharmacy operations, enhance patient experiences, and manage staff performance while ensuring compliance with...

Milwaukee, WI (Milwaukee County)In-Person

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Empower patients through expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with regulation...

Tucson, AZ (Pima County)In-Person

Reposted 5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Join a dynamic team to deliver exceptional pharmacy services, enhance patient care, and manage pharmacy operations. Lead staff development, ensure compliance, and drive financial performance while fos...

Mesquite, TX (Dallas County)In-Person

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Members who searched for Customer Service Manager, also searched for:

Director, Customer Service
Branch Manager
Community Manager
Operations Manager
Property Manager
Retail Manager
Service Manager
Store Manager
Strategy Manager
EHS Manager

Pharmacy Manager

$110K - $130K *

Empower patients through expert pharmacy consulting, ensuring safe medication use and enhancing healthcare services. Manage pharmacy operations, staff performance, and workflow efficiency while foster...

Dallas, TX (Dallas County)In-Person

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Transform the pharmacy experience by delivering empathetic consulting services, managing pharmacy operations, and enhancing patient care. Lead a team to ensure compliance, optimize workflow, and foste...

Allen, TX (Collin County)In-Person

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Unlock your potential by providing empathetic pharmacy consulting and healthcare services. Manage pharmacy operations, enhance patient experiences, and lead a dedicated team while ensuring compliance...

Plano, TX (Collin County)In-Person

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with...

Frisco, TX (Denton County)In-Person

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Join a team that's dedicated to enhancing patient care through effective pharmacy services. You'll manage pharmacy operations, ensure compliance, and lead staff development while delivering exceptiona...

Houston, TX (Harris County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by providing expert pharmacy consulting and clinical services. Oversee pharmacy operations, enhance patient experiences, and manage staff performance while ensuring compliance wi...

Washington, DC (District Of Columbia County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by providing expert pharmacy consulting and clinical services. Lead pharmacy operations, enhance patient experiences, and manage staff performance while ensuring compliance with...

Chippewa Falls, WI (Chippewa County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Join a team that's dedicated to enhancing patient care through expert pharmacy consulting, medication management, and clinical services. Lead pharmacy operations, staff development, and community enga...

Waupaca, WI (Waupaca County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Locations near Ohio:

Columbus, OH
Lockbourne, OH
Groveport, OH
Brice, OH
Grove City, OH
Reynoldsburg, OH

Pharmacy Manager

$110K - $130K *

Unlock your potential by providing empathetic pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead a dedicated team while ensuring compliance wi...

Wausau, WI (Marathon County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Elevate patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance workflow efficiency, and develop staff while ensuring compliance with regulation...

Mansfield, TX (Tarrant County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Transform patient care by leading pharmacy operations, enhancing workflows, and delivering exceptional healthcare services. Oversee staff performance, ensure compliance, and drive financial success wh...

Manassas, VA (Manassas City County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$100K - $120K *

Join a team that's dedicated to enhancing patient care through empathetic pharmacy consulting and operational excellence. Drive pharmacy performance, manage staff development, and ensure compliance wh...

Charleston, WV (Kanawha County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Empower patient health by delivering exceptional pharmacy services, managing staff, and enhancing operational efficiency. Collaborate with healthcare teams to ensure optimal medication use and patient...

Portland, OR (Washington County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Engage with patients to provide expert pharmacy consulting and healthcare services. Oversee pharmacy operations, manage staff performance, and enhance patient experiences while ensuring compliance wit...

Beaverton, OR (Washington County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$100K - $120K *

Elevate patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead a dedicated team while ensuring compliance with re...

Point Pleasant, WV (Mason County)In-Person

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Join us to provide empathetic pharmacy consulting and clinical services, ensuring accurate medication management and enhancing patient experiences. Lead pharmacy operations, staff development, and com...

Corpus Christi, TX (Nueces County)In-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods
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Top companies hiring for Customer Service Manager
WalgreensAmazonBDO USA, LLPAramarkCompassTBC CorporationDHL GroupAutoZoneSamsaraCVS HealthEmpower AIThe Walt Disney CompanyCIBCLevel 3 Communications, IncBank of Montreal
Top similar job titles to Customer Service Manager
Operations Manager jobsPharmacy Manager jobsSales Manager jobsAccount Manager jobsService Manager jobsCustomer Success Manager jobsProject Manager jobsCustomer Service Manager jobsSenior Operations Manager jobsArea Manager jobsGeneral Manager jobsRegional Manager jobsStore Manager jobsAccounting Manager jobsFinance Manager jobs
Top cities hiring for Customer Service Manager
New York, NY jobsToronto, ON jobsChicago, IL jobsAtlanta, GA jobsHouston, TX jobsDallas, TX jobsLos Angeles, CA jobsSan Francisco, CA jobsAustin, TX jobsCharlotte, NC jobs

Frequently Asked Questions (FAQ)

  • What does a Customer Service Manager do?question toggle

    A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.

  • What qualifications are commonly required for Customer Service Manager jobs?question toggle

    Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.

  • How much do Customer Service Manager jobs on Ladders pay?question toggle

    Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.

  • Where do Customer Service Managers work?question toggle

    Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.

  • How can I find Customer Service Manager jobs on Ladders?question toggle

    Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.