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Customer Service Manager Jobs

Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.

What Does a Customer Service Manager Do?

Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.

Skills and Qualifications

Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.

Career Opportunities

Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.

Find Customer Service Manager Jobs on Ladders

Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.

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IT Service Operations Manager

$110K - $130K *

Lead the charge in 24/7 IT Service Desk operations, driving incident management and enhancing IT resiliency. Collaborate with cross-functional teams to elevate user experience and operational excellen...

New York, NY (New York County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

IT Service Operations Manager

$110K - $130K *

Elevate IT operations by leading a 24/7 Service Desk, managing incidents, and enhancing reliability practices. Collaborate with cross-functional teams to improve user experience and drive operational...

Bronx, NY (Bronx County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

Pharmacy Manager

$110K - $130K *

Oversee pharmacy operations by providing empathetic consulting services, ensuring accurate medication dispensing, and enhancing patient experiences. Manage staff performance and workflow while promoti...

Carmel, IN (Hamilton County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Join a team that's dedicated to enhancing patient care through expert pharmacy consulting, medication management, and clinical services. Drive operational excellence while fostering staff development...

Indianapolis, IN (Marion County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by providing expert pharmacy consulting and clinical services. Enhance pharmacy operations, manage staff performance, and ensure compliance with regulations while fostering a pos...

West Palm Beach, FL (Palm Beach County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Shape patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with reg...

Jamison, PA (Bucks County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Lead the charge in providing exceptional pharmacy consulting services, enhancing patient experiences, and managing pharmacy operations. Oversee staff performance, ensure compliance, and drive business...

Bethlehem, PA (Northampton County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Elevate patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with r...

Henderson, NV (Clark County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$100K - $120K *

Empower patient health by providing expert pharmacy consulting and clinical services. Oversee pharmacy operations, enhance patient experiences, and manage staff performance while ensuring compliance w...

Las Vegas, NV (Clark County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Members who searched for Customer Service Manager, also searched for:

Director, Customer Service
Branch Manager
Community Manager
Operations Manager
Property Manager
Retail Manager
Service Manager
Store Manager
Strategy Manager
EHS Manager

Pharmacy Manager

$110K - $130K *

Join a team that's dedicated to enhancing patient care through effective pharmacy consulting, medication management, and staff development. Drive operational excellence while ensuring compliance and f...

Stratford, CT (Greater Bridgeport County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by delivering expert pharmacy services, enhancing workflows, and leading a dedicated team. Drive operational excellence while ensuring compliance and fostering a positive patient...

Pearland, TX (Brazoria County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$100K - $120K *

Advance patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with r...

Dallas, NC (Gaston County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Shape the future of pharmacy by delivering exceptional patient care and consulting services. Lead a team to enhance pharmacy operations, manage workflow, and ensure compliance while fostering a positi...

Friendswood, TX (Galveston County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion patient care by delivering expert pharmacy consulting and clinical services. Enhance pharmacy operations, manage staff performance, and ensure compliance with regulations while fostering a po...

Mount Holly, NC (Gaston County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$100K - $120K *

Empower patients through expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with regulation...

Akron, OH (Summit County)In-Person

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Join our team to provide empathetic pharmacy consulting services, ensuring effective medication use and enhancing patient experiences through clinical healthcare services and efficient pharmacy operat...

Bridgeville, DE (Sussex County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Help us enhance patient care by providing expert pharmacy consulting and managing pharmacy operations. Lead a team to ensure compliance, optimize workflow, and deliver exceptional healthcare services...

Clute, TX (Brazoria County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Locations near Ohio:

Columbus, OH
Lockbourne, OH
Groveport, OH
Brice, OH
Grove City, OH
Reynoldsburg, OH

Pharmacy Manager

$110K - $130K *

Empower patients by providing expert pharmacy consulting and healthcare services. Lead a dedicated team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regulatio...

New York, NY (New York County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Lead pharmacy operations by providing empathetic consulting services, enhancing patient experiences, and managing staff performance. Collaborate with healthcare providers to ensure effective medicatio...

Friendswood, TX (Galveston County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Engage patients by providing empathetic pharmacy consulting and clinical services. Oversee pharmacy operations, ensuring compliance and efficiency while enhancing patient experience and managing staff...

Pearland, TX (Brazoria County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Lead pharmacy operations by providing empathetic consulting services, managing workflow, and enhancing patient experiences. Oversee staff performance and ensure compliance with regulations while promo...

Adams Basin, NY (Monroe County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Lead the charge in providing exceptional pharmacy consulting services, enhancing patient experiences, and managing pharmacy operations. Oversee staff performance, ensure compliance with regulations, a...

Staten Island, NY (Richmond County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Empower patient health by providing expert pharmacy consulting, managing staff, and ensuring compliance with regulations. Enhance patient experience through clinical services and operational excellenc...

Brooklyn, NY (Kings County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Champion pharmacy operations by delivering exceptional patient care, managing workflow, and enhancing team performance. Drive clinical services, ensure compliance, and foster community relationships t...

New York, NY (New York County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Pharmacy Manager

$110K - $130K *

Drive exceptional patient care by providing comprehensive pharmacy services, managing workflow, and enhancing team performance. Ensure compliance with regulations while fostering a positive patient ex...

Denton, TX (Denton County)In-Person

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods
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Top companies hiring for Customer Service Manager
WalgreensCVS HealthAmazonBDO USA, LLPAramarkCompassTBC CorporationDHL GroupAutoZoneSamsaraEmpower AIThe Walt Disney CompanyCIBCVerizon CommunicationsLevel 3 Communications, Inc
Top similar job titles to Customer Service Manager
Operations Manager jobsPharmacy Manager jobsSales Manager jobsService Manager jobsAccount Manager jobsCustomer Success Manager jobsProject Manager jobsCustomer Service Manager jobsSenior Operations Manager jobsArea Manager jobsGeneral Manager jobsRegional Manager jobsStore Manager jobsAccounting Manager jobsFinance Manager jobs
Top cities hiring for Customer Service Manager
New York, NY jobsToronto, ON jobsChicago, IL jobsAtlanta, GA jobsHouston, TX jobsDallas, TX jobsLos Angeles, CA jobsSan Francisco, CA jobsAustin, TX jobsCharlotte, NC jobs

Frequently Asked Questions (FAQ)

  • What does a Customer Service Manager do?question toggle

    A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.

  • What qualifications are commonly required for Customer Service Manager jobs?question toggle

    Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.

  • How much do Customer Service Manager jobs on Ladders pay?question toggle

    Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.

  • Where do Customer Service Managers work?question toggle

    Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.

  • How can I find Customer Service Manager jobs on Ladders?question toggle

    Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.