Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Drive client success by managing and optimizing partnerships. Leverage expertise in social commerce and account growth strategies to enhance brand campaigns and deliver measurable outcomes for clients...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Drive strategic sourcing and supplier partnerships to enhance food & beverage procurement across a diverse venue portfolio. Lead category management efforts, balancing cost, quality, and operational n...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$100K - $120K *

Innovate your career by leading essential retail initiatives and business transformation. Drive operational efficiency, enhance customer experience, and deliver impactful results while collaborating w...

Toronto, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive growth by managing and expanding client relationships within the financial markets. Leverage your expertise to enhance client success, renewals, and revenue through strategic account management...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform operational leadership through effective resource management, coaching, and performance metrics to drive sales growth and enhance extraordinary customer service within the Service Center...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Drive your career forward by leading logistics strategies to optimize transportation efficiency and costs. Collaborate across departments to analyze data, manage suppliers, and enhance service perform...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Unlock potential by leveraging data and process redesign to enhance customer experiences, streamline workflows, and drive organizational change through collaboration and strategic insights...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $95K *

Elevate client success by leading 24/7 IT service delivery and operations. Manage a multi-location team, drive continuous improvements, and enhance revenue through trust-based client relationships whi...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Optimize category management strategies by utilizing advanced analytics to drive product growth, enhance client relations, and support key performance objectives across retail channels, acting as a st...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$97K - $145K *

Innovate with us as you manage day-to-day operations in autonomous vehicle support, driving performance and ensuring compliance while leading a high-performing team to achieve operational excellence a...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Empower growth by managing customer relationships and optimizing commercial outcomes. Collaborate with sales teams to drive innovative solutions for the automotive industry, ensuring compliance and fa...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform post-sales operations by owning reporting, process design, and automation. Collaborate with teams to enhance efficiency and drive success through streamlined systems and insightful data mana...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$93K - $187K *

Elevate operational excellence by overseeing logistics, staff training, and compliance. Collaborate globally to enhance business strategies while ensuring a team-oriented workplace and maintaining cri...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Reimagine operational excellence in logistics management, ensuring quality, compliance, and resource allocation while leading & developing a talented team to support global biopharmaceutical services...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$79K - $99K *

Empower exceptional personal care for participants by overseeing and optimizing service delivery across PACE service centers and settings while managing and supporting PCA II & III staff to enhance pa...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead and grow a team of Customer Success Managers to enhance client experiences in life sciences. Manage strategic accounts, drive projects from concept to delivery, and bridge communication between c...

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Lead the charge in optimizing outbound operations and ensuring speedy order fulfillment. Drive performance within a multi-client 3PL environment while developing high-performing teams focused on effic...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Grow your career with a dynamic role overseeing service operations, driving customer satisfaction, and ensuring safety in outage execution while managing diverse teams and resources for optimal perfor...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Empower revenue growth by leading partner-driven sales in the US Public Sector. Collaborate with various stakeholders to create strategies that optimize partner engagement, enhance customer access, an...

1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Drive channel sales growth in the US Public Sector by forging strategic partnerships and executing comprehensive account strategies. Lead initiatives to enhance partner engagement and improve revenue...

1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$73K - $109K *

Join us in providing operational oversight and strategic direction for MDOC factory sales, enhancing customer relationships, and driving growth through innovative management and Lean principles in a c...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$78K - $90K *

Empower business growth by managing customer relationships through consultative sales. Drive revenue by qualifying leads and enhancing long-term customer retention while leveraging CRM and technology...

Today

  •   Less than 5 years exp.  •   Transportation

$85K - $90K *

Unlock your potential as a strategic advisor, fostering vital partnerships with restaurants while enhancing operations and revenue. Cultivate relationships, drive product adoption, and shape customer...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Deliver operational excellence by managing resources and driving safety, quality, and efficiency across multiple shifts. Foster a culture of teamwork while overseeing performance metrics and improving...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Take ownership of customer engagements by guiding onboarding and delivery processes. Collaborate across teams to ensure smooth integration and project success while maintaining clear communication and...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.