Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$88K - $105K *

Lead the charge in enhancing non-traditional field operations by fostering relationships among franchisees, Walmart, and corporate teams, ensuring effective execution of strategic initiatives across a...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$101K - $151K *

Innovate category management strategies to enhance customer growth, using insights to optimize assortments, planograms, and pricing strategies while collaborating across teams to achieve retail object...

Toronto, ONIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's managing helpdesk operations and driving quality service delivery for a federal client. Lead service performance, compliance, and customer satisfaction while coordinating staff and...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $99K *

Empower your leadership skills by managing a service team focused on customer satisfaction and operational excellence. Drive sales, improve service quality, and ensure your team's success through effe...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$82K - $110K *

Contribute to team excellence by managing service operations, enhancing customer satisfaction, and leading training initiatives to achieve sales and operational goals. Provide hands-on leadership and...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$78K - $103K *

Join a team that's focused on customer satisfaction by managing service operations, leading a dedicated team, and ensuring high performance in sales, delivery, and operational excellence while maintai...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $103K *

Deliver high-quality service management by leading a customer-focused team, ensuring optimal performance, and fostering a positive work environment while achieving sales and operational goals...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $103K *

Lead the charge in managing a customer-focused Service team to drive performance, enhance customer satisfaction, and achieve key service and sales goals through effective leadership and operational ex...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $103K *

Join a team that's focused on delivering exceptional customer service through effective leadership and team management. Drive sales, foster a safe work environment, and achieve operational goals while...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $103K *

Lead the charge in managing a dynamic Service team focused on customer satisfaction, operational excellence, and team performance. Drive sales success while fostering a safe and positive work environm...

1 month ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform customer relations by managing complex technical issues and driving aftermarket solutions. Engage with cross-functional teams to enhance satisfaction and growth in service, engagements, and...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Shape your career by leading a team focused on operational excellence, driving customer satisfaction, and collaborating cross-functionally to enhance performance and growth. Embrace a growth mindset a...

Ottawa, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $105K *

Discover a role where you will drive strategic customer relationships, ensuring exceptional satisfaction while fostering business growth through collaboration and proactive communication across variou...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Champion quality excellence in a dynamic warehouse start-up, driving initiatives for continuous improvement and operational success through strong leadership, collaboration, and innovative quality pro...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage in leading quality management initiatives, ensuring regulatory compliance while fostering a high-performance quality team to achieve continuous improvement across all operations and products...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $166K *

Transform customer engagement by interfacing on operations, demand fulfillment, and logistics management, ensuring exceptional service and alignment throughout the supply chain to achieve optimal perf...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$67K - $101K *

Deliver impactful employee relations solutions by effectively managing sensitive investigations. Collaborate with cross-functional teams to ensure adherence to policies and promote a respectful workpl...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Champion quality excellence by developing robust management systems, ensuring compliance, and promoting continuous improvement across all projects to achieve superior outcomes and exceed client expect...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Drive customer success by managing relationships, ensuring retention, and maximizing value from security solutions. Collaborate with teams to enhance client journeys, delivering strategic insights and...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$60K - $114K *

Join our team to lead and optimize customer service operations, enhance team development, and ensure outstanding customer satisfaction. Collaborate cross-functionally to drive process improvements and...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $85K *

Lead the charge in optimizing food service operations across multiple healthcare facilities. Drive quality, compliance, and team development while managing budgets and enhancing resident satisfaction...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$131K - $208K *

Join a team that's committed to leading service operations and driving revenue through strategic customer-focused solutions while ensuring exceptional team performance and satisfaction in a dynamic he...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $208K *

Shape the future of healthcare service delivery by leading a team of Field Service Engineers. You will drive customer satisfaction and operational performance while achieving strategic business goals...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $250K *

Unlock your potential as a strategic advisor, guiding organizations to leverage innovative Appian technologies, enhancing customer success through collaborative engagement, business alignment, and pro...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $250K *

Elevate customer success by leveraging technology and strategic insights to transform client partnerships. Drive adoption and ensure measurable outcomes through proactive relationship management and t...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.