Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Senior Manager Digital Marketing
$102K - $161K *
Lead digital strategy and execution across B2C and B2B divisions, driving engagement and conversion. Oversee the digital ecosystem, ensuring alignment with marketing strategies and business growth obj...
Reposted 6 days ago
Operations Manager (Westbury, NY)
$80K - $95K *
Oversee daily operations at our fulfillment center, ensuring efficiency and compliance. Lead a dedicated team, manage logistics functions, and drive performance to meet operational goals while fosteri...
2 weeks ago
$90K - $110K *
Unlock potential by leading a dynamic calibration and repair laboratory, ensuring operational excellence and customer satisfaction while managing budgets, staff, and complex technical challenges...
2 weeks ago
$90K - $110K *
Join a team that's dedicated to excellence in calibration and repair operations. Lead day-to-day lab activities, manage budgets, and drive efficiency while ensuring top-notch customer service and tech...
2 weeks ago
$90K - $110K *
Manage day-to-day operations of a calibration lab, ensuring customer satisfaction and financial objectives are met. Lead technical staff, oversee quality standards, and drive process efficiency while...
3 weeks ago
Manager, International Client Services
$151K - $173K *
Unlock compliance excellence by leading monitoring solutions for global payment networks. Collaborate with cross-functional teams to enhance operational controls and risk management, ensuring adherenc...
Today
Manager, International Client Services
$138K - $157K *
Shape the future of global payment compliance by designing innovative monitoring solutions and operational controls. Collaborate across teams to enhance compliance metrics and risk management, driving...
Today
Manager, IT Compliance & Vendor Management
$120K - $175K *
Advance cybersecurity compliance and vendor management by overseeing the control program and managed service provider operations, ensuring alignment with NIST CSF 2.0 and regulatory requirements in a...
5 days ago
Team Manager, Professional Services
$132K - $160K *
Lead a dynamic team to enhance consulting delivery, drive business growth, and foster customer relationships. Utilize your expertise in project management and service delivery to influence strategic d...
6 days ago
$105K - $115K *
Unlock the potential of client loyalty through strategic project management and innovative gifting initiatives. Collaborate with HQ and regional teams to enhance client experiences and drive retention...
Yesterday
Senior Customer Operations Manager
$95K - $115K *
Drive exceptional customer experiences by leading operations, enhancing processes, and empowering teams to minimize delays while maximizing service quality and vendor relationships in a dynamic enviro...
1 week ago
Senior Customer Operations Manager
$88K - $105K *
Empower our customer operations team to enhance service quality, minimize delays, and drive continuous improvement. Collaborate across departments to deliver exceptional customer experiences and build...
1 week ago
Senior Customer Operations Manager
$90K - $110K *
Drive exceptional customer experiences by managing operations, analyzing trends, and enhancing service quality. Empower teams to minimize delays and build strong vendor relationships, ensuring a seaml...
1 week ago
Senior Customer Operations Manager
$80K - $95K *
Lead the charge in enhancing customer operations by managing backorder processes, analyzing performance metrics, and fostering vendor relationships to ensure exceptional service delivery and operation...
1 week ago
Senior Customer Operations Manager
$80K - $95K *
Champion customer satisfaction by leading operations to enhance service quality, streamline processes, and drive team performance. Collaborate across departments to optimize order management and vendo...
1 week ago
$80K - $95K *
Elevate client relationships by leading a team to ensure exceptional service, drive account growth, and manage production workflows. Collaborate across departments to enhance customer satisfaction and...
Today
$250K *
Join a team that's redefining sales leadership in the funeral service industry. Drive performance, inspire your team, and exceed sales targets while fostering community relationships and ensuring exce...
Reposted today
$150K *
Join a team that's dedicated to driving sales success and managing a high-performing sales staff. Lead initiatives that inspire and motivate while ensuring exceptional service to client families in a...
Reposted today
$700K+ *
Drive sales success by leading a dynamic team, implementing strategies, and fostering community relationships to exceed performance targets and enhance client experiences in a compassionate environmen...
Reposted today
$130K - $160K *
Join a team that's leading the charge in IT operations by enhancing service delivery and vendor management across multiple business lines, while driving strategic technology initiatives for growth and...
3 weeks ago
Sr Manager Operations Management
$95K - $115K *
Transform operations by leading contract fulfillment and fostering collaboration. Drive continuous improvement and ensure customer satisfaction while managing resources and safety compliance across mu...
1 week ago
Consulting Manager, Product Manager, Transportation, Logistics & Supply Chain
$120K - $145K *
Lead product strategy and delivery in transportation and logistics, driving innovation and operational excellence. Collaborate with cross-functional teams to optimize product lifecycle and enhance cli...
Yesterday
Major Account Manager - Anaheim, CA
$123K - $136K *
Join us to drive growth by expanding Public Sector SLED relationships and developing new business. Leverage your consultative selling skills to manage a portfolio of medium-to-large accounts, deliveri...
6 days ago
$145K - $200K *
Accelerate member engagement by owning and enhancing our CRM platform. Lead technical projects, optimize channel health, and drive automation for personalized experiences, collaborating across teams t...
5 days ago
$75K - $158K *
Empower customer success by managing key accounts, driving growth, and ensuring satisfaction through strategic relationships and innovative solutions. Collaborate with teams to optimize supply chain p...
2 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.