Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $110K *

Help us optimize client experiences by leading a high-performing team in operations. Drive innovation and efficiency while mentoring associates and managing day-to-day activities in a dynamic custody...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$124K - $155K *

Lead the management and resolution of complex commercial loan portfolios, ensuring compliance and effective strategies for workout and recovery. Collaborate cross-functionally to mitigate risks and en...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $100K *

Drive operational excellence by leading teams, optimizing processes, and ensuring safety compliance in our warehouses. Leverage your expertise to foster collaboration, enhance productivity, and direct...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Transform customer service operations by leading a large team to deliver exceptional experiences in a fast-paced, high-volume environment. Drive performance, coach staff, and implement process improve...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$85K - $100K *

Join a team that's committed to optimizing warehouse operations. You'll lead diverse teams, implement efficient processes, and drive safety initiatives, all while enhancing productivity and achieving...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Join us to oversee the planning and implementation of maintenance programs, enhancing manufacturing efficiency. Lead skilled teams to tackle complex challenges while ensuring a safe and productive wor...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $165K *

Inspire success by leading Mortgage Funding and Servicing, driving innovation and operational excellence. Cultivate high-performance teams, build strategic partnerships, and ensure compliance in a dyn...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $165K *

Lead the charge in transforming mortgage funding and servicing operations. Oversee strategic direction, enhance performance, and foster innovative culture while spearheading AI integration and stakeho...

North York, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Join a team that's focused on optimizing maintenance operations and driving productivity. Lead a skilled team while influencing executive strategies for continuous improvement and achieving organizati...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead the charge in effective Service Desk operations, ensuring seamless support with a focus on developing a high-performing team and exceeding service level agreements while promoting positive custom...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Transform the sales strategy by leading a dynamic team, driving pipeline management, and enhancing carrier partnerships. Collaborate closely with marketing to boost outreach and establish key relation...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $120K *

Lead a dynamic sales team, driving pipeline visibility and team accountability while fostering carrier relationships. Influence our market strategy alongside the CEO, shaping the path of a rapidly sca...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $245K *

Drive customer success as a Technical Service Manager, ensuring seamless SAP service delivery from implementation to ongoing support. Leverage your expertise in S/4HANA and cloud technologies to foste...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $95K *

Oversee service operations across multiple teams, driving customer satisfaction, financial performance, and safety culture. Lead service execution while developing staff and managing operational effic...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Lead the charge in optimizing service operations while developing teams and enhancing customer satisfaction. Drive financial performance and safety culture in a fast-paced environment, ensuring effect...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $110K *

Lead operations in delivering top-notch customer service by managing backorders, enhancing processes, and analyzing performance metrics. Empower teams to exceed customer expectations through strong ve...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Drive strategic IT initiatives and lead high-performing teams to enhance the Claims business lifecycle, ensuring alignment with enterprise technology direction while optimizing service delivery and op...

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$75K - $95K *

Lead supply chain operations, including procurement, logistics, and inventory management. Drive process improvements and collaborate across teams to optimize efficiency and ensure timely delivery whil...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the charge in transforming customer support operations for Environmental Solutions. Ensure high-quality service delivery, operational performance, and compliance while fostering team development...

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$140K - $160K *

Take ownership of the manufacturing process, ensuring quality, safety, and cost-effectiveness through lean methodologies. Lead teams in continuous improvement initiatives while driving operational exc...

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $150K *

Drive efficient resolution of aviation liability claims by leveraging your expertise in regulatory compliance and client relations. Manage financial oversight and implement improvements to enhance cla...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $150K *

Lead the management and resolution of aviation liability claims. Ensure compliance with regulations while delivering excellent client service and maintaining financial oversight of claims processes...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Shape the future of B2B service experiences by leading product strategy and innovation. Collaborate cross-functionally to develop and enhance mobile and web applications, ensuring they create value fo...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Engage with customers to ensure seamless deployment of cutting-edge construction robots, manage field operations, lead a dedicated team, and drive customer satisfaction through effective training, sup...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $132K *

Lead quality initiatives for a high-profile, 24/7 warehouse start-up. Collaborate across departments to enhance processes, drive operational excellence, and ensure customer satisfaction while shaping...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.