Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Lead an Account Management team to enhance client service for merchant clients, collaborating across leadership to ensure operational excellence and strong client relationships while delivering except...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $201K *

Provide comprehensive order management and patient support services, ensuring customer satisfaction through effective collaboration with cross-functional teams and proactive communication, while drivi...

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Lead the charge in driving customer success through comprehensive lifecycle management strategies, ensuring robust engagement and satisfaction while maximizing program success and profitability in a c...

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Unlock potential by overseeing service operations to enhance product maintenance and customer satisfaction, while managing budgets and leading a dedicated team to achieve strategic business goals...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead the startup of a new plant for large equipment manufacturing. Oversee operations, build teams, and create processes for high-efficiency production. Foster a culture of innovation, improvement, an...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$104K - $167K *

Join a team that's driving customer engagement and product success for key accounts. As a Customer Success Manager, you'll shape partnerships, enhance product adoption, and ensure satisfaction while m...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Join a dynamic finance team to oversee daily accounting operations, ensure accuracy in financial reporting, manage accounts payable and receivable, and lead process improvements while mentoring your t...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$61K - $99K *

Lead the charge in managing and executing business administration functions, ensuring compliance and effective communication within the Wealth management sector. Collaborate with local teams to suppor...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Execute business administration functions and ensure compliance while collaborating with market leaders to support sales teams and optimize operational processes for high-quality service delivery...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Support business administration and service functions, ensuring compliance and efficiency across teams while coordinating onboarding, training, and reporting efforts for optimal market performance and...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Champion operational efficiency and service excellence by overseeing business administration within the Wealth Market, ensuring compliance and training, and supporting the market leadership to drive r...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Pioneer in driving advertising operations excellence through effective campaign management, programmatic strategy, and insights-driven performance analytics while collaborating across teams to enhance...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Media

$61K - $99K *

Engage with Wealth Market Leaders to streamline business operations, enhance service quality, and ensure compliance. Collaborate with local teams and support staff to drive efficiency and facilitate s...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Lead the charge in managing business administration and service functions within the Wealth division, ensuring compliance and enhancing communication for superior team performance and client service e...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Champion business administration functions with a focus on service quality and compliance. Collaborate with leadership to manage performance, support onboarding, and facilitate communication across te...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Transform the future of Wealth Management by overseeing business services, ensuring compliance, coordinating training, and elevating service quality. Work closely with leadership to manage operations...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Lead the charge in optimizing procurement strategies for professional services and contingent labor. Collaborate with senior stakeholders to deliver innovative supplier partnerships and drive substant...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $90K *

Drive exceptional catering experiences by overseeing dynamic corporate events. Leverage your leadership and organizational skills to ensure operational excellence while fostering strong client relatio...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$78K - $98K *

Empower customer service excellence by leading a team to achieve KPIs, mentoring staff, and resolving complex client issues. Build strong customer relationships and ensure timely support while enhanci...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$78K - $98K *

Lead the charge in enhancing customer success by mentoring your team, managing complex service issues, and fostering strong customer relationships within a dynamic agricultural environment...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$96K - $132K *

Shape the future of customer service by leading operations in a dynamic call center, ensuring excellence in handling inquiries and complaints while driving performance metrics and fostering a collabor...

Toronto, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Deliver exceptional client experiences by leading and mentoring a dynamic team of financial service professionals. Foster collaboration and drive results for optimal banking performance while ensuring...

Mississauga, ONIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $158K *

Join a dynamic team to drive service agreements and project success, enhancing customer operations. Utilize your relationship-building skills and HVAC sales expertise to support modernization efforts...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $100K *

Shape regional sales strategies and drive B2B commercial growth by leading a dynamic team. As a player-coach, you will execute winning sales tactics and develop your own pipeline to maximize market pr...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Empower business growth as you drive sales and optimize customer satisfaction. Collaborate with retail teams to cultivate sales leads while managing territories and ensuring exceptional service delive...

2 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.