Customer Service Manager Jobs in West Springfield, MA

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Join a team that's driving excellence in Master Data Management. In this role, you'll collaborate across departments to enhance data quality, support governance practices, and lead operational improve...

Join a dynamic team driving sales and enhancing customer service in the Vision Center. Oversee operations, ensure compliance, and mentor staff to deliver quality eyewear and exceptional community outr...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Lead the charge in optimizing tariff strategies across North America. Collaborate with cross-functional teams to ensure compliance, manage duty recovery, and mitigate risks while driving operational e...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Join a team that defines innovative product strategies and drives excellence in delivery. As a senior contributor, you'll partner with executives, mentor talent, and influence strategic decisions to s...

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Engage with our carrier customers by driving retention, upselling services, and providing critical account insights. You'll foster relationships and collaborate cross-functionally to enhance our offer...

Join a team that's dedicated to enhancing operational excellence through vendor management and strategic procurement. Lead key initiatives in contract oversight, budgeting, and quality assurance to dr...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...

Advance inventory management excellence by leading a dynamic team to ensure accuracy, efficiency, and streamlined operations in a fast-paced warehouse environment, driving growth and innovation at eve...

Drive inventory accuracy and efficiency by leading the Inventory Control team. Implement data-driven practices to streamline operations and enhance productivity, ensuring timely shipment and high-qual...

Engage with clients to ensure operational excellence and success in billing processes. Lead strategic planning for multiple medical billing teams while maintaining performance, building relationships...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Oversee pharmacy operations to ensure compliant dispensing, manage team dynamics, and drive sales while promoting quality patient care in a community-focused environment. Collaborate across department...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...