Customer Service Manager Jobs in Washington, DC

Join a team that's driving transformative service strategies for Telecom, Media & Entertainment clients. Lead high-impact engagements, align business and technology leaders, and ensure measurable outc...

Transform service strategies for Telecom, Media & Entertainment clients by leading high-impact engagements. Collaborate with stakeholders to drive measurable outcomes and align technology with busines...

Join a team that's dedicated to leading digital marketing strategies and developing talents. Empower client relationships while driving campaign execution and leveraging innovative approaches to enhan...

Join a dynamic team as you lead multiple retail locations, fostering growth through talent development, operational excellence, and a customer-centric culture that drives profitability and enhances th...

Drive the development and execution of a robust product metrics program, leveraging statistical methods to inform product decisions and enhance business outcomes while fostering data-driven insights a...

Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...

Accelerate your career by optimizing sales operations to enhance rep efficiency and drive strategic improvements in a high-impact, cross-functional role focused on Salesforce and sales enablement tool...

Lead digital transformation initiatives to drive customer success and engagement in our Field Service Management and Vendor-Managed Inventory solutions, enhancing overall business outcomes through str...

Shape and enhance branch operations by coordinating quality service delivery, driving productivity, and fostering a strong safety and customer service culture through effective leadership and complian...

Champion operational excellence in commercial janitorial services across multiple sites. Lead teams, enhance customer satisfaction, manage budgets, and ensure compliance, driving success through strat...

Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...

Partner with us to enhance customer experiences and drive account growth. This role is pivotal in maintaining client relationships, ensuring satisfaction, and leading onboarding while managing a book...

Explore an opportunity to lead and inspire a dynamic sales team, driving card adoption and developing robust pipelines. Your expertise will help shape our innovative sales environment as we grow and e...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

Lead a high-performing technical support team, driving efficiency and innovation while managing operations for over 35,000 associates. Foster a culture of collaboration and implement automation soluti...

Lead a high-performing team driving technical support and operational excellence, innovating with AI and automation to enhance service delivery for over 35,000 associates, ensuring a culture of contin...

Champion a high-performing Technical Support team, driving efficiency and innovation through AI and automation, while ensuring exceptional service for over 35,000 associates across the organization...

Empower healthcare initiatives by providing strategic business consultancy and project management expertise. Collaborate across diverse teams to enhance operational efficiency and deliver impactful so...

Unlock potential by leading the Customer Billing Model cycle, managing team performance, and coordinating with government stakeholders. Drive project execution, reporting, and process improvements wit...

Drive success by leading operations, enhancing customer satisfaction, and managing a cohesive team within a dynamic retail environment. Oversee sales, maintain budgets, and foster continuous staff dev...

Lead the charge in operational excellence and team management across multiple sites, ensuring compliance and fulfilling client satisfaction by driving performance, strategic insights, and talent devel...

Grow impactful content strategies that engage diverse audiences and streamline operations across digital and print platforms. Collaborate with cross-functional teams to oversee the lifecycle of conten...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Elevate our marketing impact by leading integrated campaigns that resonate. Collaborate cross-functionally to drive brand awareness and engagement, managing projects from concept to optimization while...

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...