Customer Service Manager Jobs in Washington, DC

Take ownership of a strategic content marketing initiative, driving thought leadership webinars and creating engaging content that enhances buyer journeys and supports integrated marketing efforts acr...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

Lead and enhance customer operations by managing a diverse team, ensuring operational excellence, adhering to safety standards, and driving personal development while balancing company objectives and...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Transform customer experiences by driving success in cloud accounts, ensuring satisfaction, fostering loyalty, and maximizing revenue retention through proactive engagement and strategic support withi...

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

Shape strategic client partnerships as you manage accounts, drive solutions, and collaborate across teams to enhance client success and revenue growth while utilizing cutting-edge analytics and insigh...

Shape the future of sales operations by collaborating with senior leaders to optimize processes, streamline workflows, and enhance efficiency for Enterprise Account Executives, driving impactful chang...

Lead the charge in driving revenue and shaping sales strategy while mentoring team members and building strong client relationships to ensure exceptional service and operational efficiency...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Empower your career by leading healthcare operations in Maryland. As a hands-on leader, you'll oversee practice management, drive operational excellence, and foster team growth while preparing for fut...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Drive operational excellence by leading a service desk team, ensuring high-performance standards, and fostering continuous improvement while providing Tier 0/Tier I support for a large-scale, mission...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...

Join a team that's pivotal in enhancing operations across multiple states, managing centralized administrative support, and driving improvements in service efficiency through technology and data manag...

Pioneer end-user computing excellence by leading Tier II support operations, ensuring secure, compliant, and automated endpoint management across a large enterprise environment while driving improveme...

Empower operational excellence by leading service delivery, optimizing client satisfaction, and driving team development in a dynamic environment. Elevate performance through strategic mindset and dat...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...