Customer Service Manager Jobs in Washington, DC

Join us to oversee the planning and implementation of maintenance programs, enhancing manufacturing efficiency. Lead skilled teams to tackle complex challenges while ensuring a safe and productive wor...

Join our team to enhance customer journeys by fostering relationships and ensuring service satisfaction. Leverage industry expertise to drive success, address customer needs, and support strategic ini...

Manage consumer service initiatives by overseeing outreach programs, supervising staff, and fostering connections with community leaders. Execute education sessions, handle consumer complaints, and de...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Lead maintenance operations for campus facilities, ensuring safety, efficiency, and top-notch service. Collaborate with stakeholders, manage a dedicated team, and oversee preventive maintenance to sup...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Empower customer success by managing relationships with Mid-Market clients, ensuring they realize value from the platform. Drive growth through retention strategies, account health insights, and colla...

Drive improvements in operations and quality initiatives, ensuring safety and performance excellence. Collaborate across departments to optimize processes, support employees, and elevate user experien...

Shape customer-centric strategies by leading insights initiatives, developing project plans, and partnering with cross-functional teams to enhance user experiences and improve consumer outcomes throug...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

Join a team that’s dedicated to enhancing employee well-being by managing a comprehensive benefits program across diverse sites, ensuring compliance, delivering exceptional support, and fostering enga...

Lead the charge in delivering strategic enterprise communication services, ensuring mission-critical reliability across diverse environments. Engage with senior stakeholders and manage high-performing...

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...

Empower operational excellence across multiple service locations, driving performance and customer satisfaction. Lead a team of site managers, ensure compliance, and cultivate talent in a fast-paced e...

Collaborate to enhance revenue cycle performance by managing client relationships, optimizing operational strategies, and driving transformational projects. Engage cross-functional teams to align obje...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Contribute to successful customer engagement and contract negotiations by delivering top-tier service and innovative solutions for clients and internal teams in a dynamic sales environment, making an...

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Unlock potential by leading a dynamic call center team, ensuring seamless operations, exceptional user support, and adherence to best practices while fostering a collaborative environment to enhance s...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Lead the charge in delivering top-notch GTM technology solutions by managing a dynamic team of software professionals. Drive project delivery, champion Agile practices, and build strategic partnership...