Customer Service Manager Jobs in Washington, DC

Drive compliance excellence by overseeing testing, monitoring, and policy support. Lead a team to ensure regulatory adherence, enhance communications, and manage operational challenges while collabora...

Drive service excellence as a change agent, leading and developing teams to ensure high customer satisfaction and operational success in a growing company focused on fire detection, protection, securi...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Shape the future of digital commerce by driving strategy and operations. Collaborate cross-functionally to enhance the eCommerce platform, optimize customer experiences, and ensure performance meets o...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...

Elevate organizational efficiency as a strategic Operations Manager, bridging logistics and operations across multiple field offices while managing asset accountability, procurement, and process enhan...

Grow your career with a dynamic Chef Manager role focusing on team development, culinary excellence, and client relations while meeting budget and program standards for a successful kitchen operation...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Transform spare parts supply chain processes through data analysis, project management, and technology deployment, ensuring optimal resource use and strong team support while upholding company values...

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Champion the delivery of complex IT solutions for Federal clients, ensuring alignment across engineering, logistics, and compliance. Lead a cross-functional team to exceed customer expectations and ac...

Lead the charge in transforming customer experiences by managing a dynamic call center team while driving operational excellence and collaborative partnerships within our service environment...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Contribute to customer success by driving adoption and realizing value, blending technical acumen with customer engagement. Collaborate cross-functionally to navigate complexities and ensure long-term...

Join a dynamic team to manage strategic accounts, deepen client relationships, and drive revenue growth in enterprise sales. Utilize your expertise in complex solutions to exceed targets and deliver e...

Advance client success through leadership and support of onboarding, training, and ongoing product adoption, ensuring top-notch user experiences and value from Business Intelligence solutions for stak...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Drive impactful delivery by leading cross-functional teams to achieve enterprise objectives. Own Disciplined Agile processes to ensure high performance, while teaching delivery excellence and translat...

Transform financial reporting and compliance processes while managing the monthly close and enhancing operational controls. Lead a dedicated accounting team in a dynamic government contracting environ...