Customer Service Manager Jobs in Washington, DC

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Champion excellence in utility-scale transmission line projects by ensuring high-quality installation and safety standards while coordinating with contractors and engineering teams to meet project spe...

Lead strategic and operational excellence in IT Service Desk management, ensuring efficient end-user support, service quality, and continuous improvement in a complex enterprise environment...

Empower clients through seamless operations and strategic communication, enhancing investor relationships. Collaborate with leadership to deliver essential marketing and support initiatives, ensuring...

Champion transformative product strategies and enhance customer experiences through innovative CRM solutions, leading product management initiatives while driving cross-functional collaboration across...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...

Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...

Join a team that's shaping the future of enterprise marketing. This role is pivotal in aligning sales and marketing strategies to drive growth and engagement, leveraging innovative tactics to expand m...

Champion military outreach by driving recruitment strategies, partnerships, and initiatives to connect transitioning service members, veterans, and military spouses with meaningful employment opportun...

Transform talent acquisition by leading military outreach and recruiting strategies. Build sustainable pipelines for veterans and service members. Collaborate with HR teams to align workforce needs wi...

Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...

Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

Drive online growth by optimizing digital strategies, leading teams, and enhancing eCommerce performance. Collaborate cross-functionally to deliver excellence across omnichannel platforms while managi...

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

Drive successful ERP implementations by leading project planning, team management, and user support to enhance business operations and integration. Foster collaboration and champion process improvemen...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

Manage a dynamic portfolio of NIH business applications, overseeing modernization, cloud migration, and AI readiness. Collaborate with multidisciplinary teams to ensure compliance, enhance performance...

Lead the charge in optimizing product marketing operations by streamlining product lifecycle management and enhancing operational efficiency across teams, ensuring effective onboarding and integration...

Lead the accounting team to ensure accurate financial operations, compliance with GAAP, and effective financial reporting. Drive continuous improvement in processes while supervising staff and managin...

Optimize social media strategies across flagship and vertical accounts to enhance audience engagement and growth. Drive innovative content initiatives, execute impactful campaigns, and collaborate cro...

Accelerate progress at a cutting-edge, AI-enabled IT service desk driving federal technology programs. Lead operations, optimize performance metrics, and enhance customer satisfaction while ensuring c...

Help us drive successful Electronic Security projects by leading all phases from planning to execution. Coordinate with global clients and manage diverse teams while ensuring quality control and custo...