Customer Service Manager Jobs in Washington, DC

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Transform the customer service center by driving performance, building strong partnerships, and implementing effective operational plans. Lead and develop a skilled team while ensuring exceptional ser...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Champion customer success and user support operations, driving strategy and governance for the War Data Platform. Engage stakeholders, improve service delivery, and enhance user experiences across all...

Lead the charge in customer success and operations within the War Data Platform, enhancing mission outcomes through effective stakeholder engagement, service delivery, and user support strategies acro...

Transform the user support landscape by leading customer success strategies and engaging stakeholders across multiple military commands to enhance the operational effectiveness of the War Data Platfor...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...

Drive project success by leading and managing all phases of project delivery, ensuring stakeholder engagement, quality assurance, and customer satisfaction while handling multiple projects effectively...

Lead managed services operations to enhance enterprise IT and cybersecurity for the Army National Guard. Ensure compliance with SLAs, analyze service performance, and support incident management acros...

The Senior Account Manager, Business Insurance at Marsh McLennan Agency will manage client relationships and provide best-in-class service while driving growth. Responsibilities include coverage analy...

The Senior Account Manager, Business Insurance at Marsh McLennan Agency will manage client relationships and provide best-in-class service while driving growth. Responsibilities include coverage analy...

Develop and execute supplier management strategies for fulfilling marketing objectives. Collaborate with cross-functional teams to ensure operational efficiency, contract compliance, and performance e...

Empower marketing strategies by optimizing supplier relationships and driving performance standards, while collaborating cross-functionally to ensure high-quality service delivery and alignment with b...

Lead the charge in optimizing service operations for Global Services, enhancing customer experience while driving efficiency, scalability, and transformation through strategic leadership and measurabl...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Oversee Distribution Center operations, ensuring efficient receiving, shipping, and inventory accuracy while promoting strong customer service and team performance. Drive improvements in key metrics a...

Elevate your career by leveraging data-driven insights to enhance media performance and strategic decision-making within a global analytics team. Collaborate across departments to design methodologies...

Unlock sales potential by spearheading performance management initiatives, enhancing sales tool adoption, and fostering cross-functional collaboration to drive revenue growth and operational excellenc...

Take ownership of a high-impact Federal program, driving Salesforce delivery with strategic oversight and client engagement, ensuring seamless execution across multiple workstreams and robust communic...

Champion process excellence and drive improvements within construction teams, leveraging Lean Six Sigma methodologies. Collaborate globally to enhance performance and share best practices, all while m...

Optimize social media engagement through strategic planning, measurement, and cross-functional coordination. Leverage strong stakeholder relationships to ensure compliant and effective social media ex...

Partner with us to lead a dynamic team in transforming customer engagement across digital platforms, driving innovation, enhancing user experiences, and achieving strategic objectives in a rapidly evo...