Customer Service Manager Jobs in Waltham, MA

Unlock potential by leading analytics initiatives that drive marketing strategies. Collaborate with cross-functional teams to deliver high-impact insights, enabling data-driven decisions and optimizat...

Optimize network performance by leading a dynamic team of Provider Relations professionals, fostering strategic growth, and enhancing provider partnerships to elevate member outcomes and satisfaction...

Optimize brand visibility and pipeline growth by leading impactful B2B events. Collaborate across teams to execute seamless in-person and virtual experiences that engage clients, showcase solutions, a...

Lead transformative AI initiatives by collaborating across teams to deliver innovative applications. Drive user-centric development and effectively manage product lifecycles within a fast-paced, dynam...

Champion innovation and software solutions in Securities Finance, leading cross-functional teams to develop and implement robust applications on AWS, while advocating for change and staying ahead of i...

Join a dynamic team to advance operational excellence in AP and AR. Lead improvements, manage teams, and enhance financial processes while ensuring compliance and accuracy in transactions in a collabo...

Shape the future of consumer products by synthesizing market insights and data analytics to drive category strategies, optimize pricing, and enhance retailer partnerships that fuel growth and impact b...

Accelerate progress at a dynamic sales team by leading strategies to maximize growth, mentoring staff, and enhancing customer relationships, all while driving performance and achieving sales goals in...

Accelerate client success by leading strategic marketing initiatives across broad energy programs. Collaborate with teams to drive engagement, ensure execution, and translate insights into effective s...

Drive product innovation and manage cross-functional teams to enhance user workflows, maintain alignment on product strategy, and lead measurable outcomes in a rapidly evolving AI-driven environment...

Lead the charge in optimizing customer engagement by driving implementation strategies, integrating solutions, and building lasting relationships to meet enterprise needs while achieving service growt...

Strategize IT operations, cybersecurity, and compliance to enhance secure technology services. Drive M365 administration, oversee vendor management, and maintain compliance with industry standards whi...

Lead and manage a dynamic Knowledge Management team to enhance client support. Drive collaboration, optimize knowledge assets, and ensure high service quality while fostering team development and cont...

Unlock innovative learning experiences by leading a global team in crafting impactful training strategies. Shape organizational capabilities through collaboration, continuous improvement, and strategi...

Lead the charge in product management for ITOM/CMDB by bridging technical and business teams, defining roadmaps, and delivering quality IT solutions that drive measurable outcomes and align with strat...

Lead the charge in enhancing client success by building relationships, identifying growth opportunities, and implementing strategic account plans that drive results and satisfaction...

Lead the charge in cost management and inventory accounting, partnering with Operations to deliver financial insights and enhance operational performance while ensuring compliance and driving continuo...

Shape the future of communications by strategizing and executing impactful narratives for Product Delivery, supporting senior leaders, and enhancing internal clarity across teams to drive success duri...

Transform marketing operations with innovative strategies and hands-on execution. Collaborate across teams to enhance campaign delivery, optimize technology, and drive efficiency in processes that und...

Transform incident management processes and lead a team to enhance operational efficiency. Drive AI adoption and ensure seamless communication during high-severity incidents while fostering a culture...

Lead store operations by optimizing sales strategies, enhancing customer service, and driving team performance while ensuring compliance with company policies and maintaining high operational standard...

Join a team that's driving growth by managing strategic partnerships and leveraging data insights. This role focuses on consultative selling and enhancing client relationships to ensure successful eng...

Drive financial excellence by modeling business performance and guiding strategy. Collaborate with cross-functional teams to link financials to key business metrics and deliver insights that support L...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Unlock operational excellence by leading programs that drive retail efficiency. Oversee Travel Services, enhance support functions, and collaborate with teams to implement strategic initiatives for sc...