Customer Service Manager Jobs in Waltham, MA

Lead the development and execution of a robust knowledge management program, enhancing customer support quality and effectiveness through strategic content governance and self-service capabilities. Dr...

Lead the charge in managing multiple accounts, guiding a cross-functional team to meet operational and financial objectives while fostering client relationships and supporting community engagement in...

Lead a team dedicated to overseeing effective payroll tax operations across multiple states, ensuring compliance and accuracy while managing high-volume employer accounts and fostering continuous impr...

Advance operational excellence in client services by leading global teams, enhancing client relationships, and driving efficiency while managing multiple initiatives in custody operations...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Drive operational efficiency at the intersection of finance and compliance. Collaborate with diverse teams to manage financial reporting, internal controls, and audits while optimizing processes to su...

Champion guest satisfaction by leading operational excellence and team performance, fostering relationships with clients and vendors. Drive strategic initiatives in hospitality management while overse...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Elevate customer success by managing 10-20 key enterprise retail accounts. Build trusted relationships and drive business value through strategic planning, data analysis, and innovative solutions whil...

Lead and optimize accounting operations for insurance transactions, ensuring compliance with regulations while managing a team. Collaborate cross-functionally for accurate reporting and drive digital...

Engage in the strategic leadership of technology management to drive innovation and operational efficiency. Oversee and mentor a high-performing technical support team while ensuring excellent custome...

Empower the future of healthcare analytics by leading AI-driven product development, from ideation to launch. Collaborate with stakeholders and engineering teams to deliver innovative solutions that t...

Join us in redefining marketing measurement by transforming data into actionable insights. You will collaborate with clients and teams to develop strategies that drive effective marketing decisions an...

Join a team that's committed to enhancing client experiences and achieving operational excellence. As a key player, you'll leverage your expertise to empower customers and drive Profitable Growth acro...

Innovate the customer experience by driving strategic initiatives to enhance banking services, fostering collaboration across departments to ensure seamless operations, and contributing to the overall...

Shape the future of banking by driving innovative solutions that enhance customer experiences. Collaborate cross-functionally and lead initiatives that deliver value and improve operational efficiency...

Join our dynamic team to oversee and elevate a 24/7 distribution operation, driving excellence and efficiency while leading a large management and hourly workforce to achieve outstanding results and c...

Manage complex cross-capability projects to produce dynamic digital experiences for Fortune 500 clients, while leading junior team members and implementing best practices within the Project Management...

Pioneer client success by managing strategic partnerships and driving platform adoption. Collaborate across teams to enhance account health and revenue, ensuring a high-touch experience for Mid Market...

Drive revenue growth and market differentiation through strategic development, pricing leadership, and cross-functional collaboration in the calibration services sector. Influence profit margins and e...

Accelerate progress at the forefront of business banking by driving the integration of advanced payment processing and treasury management capabilities within a leading digital banking environment, co...

Deliver impactful digital analytics solutions by managing and enhancing measurement frameworks across various channels. Collaborate with cross-functional teams to ensure accurate data, actionable insi...

Transform cross-functional collaboration by driving revenue visibility, enhancing forecasting accuracy, and ensuring operational excellence. Use your expertise to provide insights and support strategi...

Transform client success and elevate service delivery for Oracle Cloud clients by building strategic relationships, driving measurable outcomes, and enhancing value across your portfolio while collabo...