Customer Service Manager Jobs in Sunnyvale, CA

Empower the Credit & Refunds Resolutions team by shaping strategy, leveraging AI, and driving impactful outcomes across support and fraud domains, while aligning diverse stakeholders and fostering a h...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Lead the charge in defining customer success by managing the full lifecycle, from pilot implementation to renewal, while building foundational processes for scalable growth and fostering strong custom...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Manage client relations and oversee project teams to ensure client satisfaction and revenue goals. Utilize consultative strategies to identify needs, develop tailored solutions, and deliver exceptiona...

Drive the technical success of enterprise accounts, enhancing AI security and governance through strategic oversight, proactive engagement, and cross-functional collaboration, ensuring measurable valu...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Transform the sales landscape by leading a high-performing team to build strong client relations, drive multi-million dollar revenue, and mentor peers to elevate overall sales strategy and execution i...

Innovate your career as a Service Delivery Manager, leading complex managed services engagements. Drive program governance, manage client stakeholders, and deliver outcomes in a dynamic, enterprise en...

Transform workplace experiences by ensuring exceptional service and support. Lead daily office operations, foster collaboration, and enhance employee satisfaction through proactive management of ameni...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Optimize operations, enhance productivity, and lead continuous improvement initiatives within the Distribution Center to drive excellence and collaboration across teams...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead the charge in nurturing Customer Success, managing a dedicated team to enhance client satisfaction, and implementing strategies that drive growth and product adoption across the Commercial sector...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Innovate with us to enhance customer solutions and drive cloud adoption, leading a team of experts in technology strategy, workload migrations, and customer success while fostering collaboration acros...

Join our Sales team to drive SMB customer growth by building strong relationships, executing sales strategies, and expanding customer engagement with our technology solutions. Excel in a fast-paced, i...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Take ownership of the service drive operations, managing customer interactions and enhancing service quality. Lead a team of consultants while ensuring customer satisfaction and compliance with safety...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Contribute to customer success by driving adoption and realizing value, blending technical acumen with customer engagement. Collaborate cross-functionally to navigate complexities and ensure long-term...

Shape the future of enterprise sales by managing strategic accounts and driving growth through exceptional client relationships and proven sales strategies. Bring your expertise in complex solutions t...