Customer Service Manager Jobs in Springfield, VA

Join us to lead the customer service team in delivering exceptional patient experiences. Oversee daily operations, drive improvements, and foster staff development to ensure service excellence within...

Empower clients by providing tailored solutions, enhancing product usage, and building lasting relationships to drive retention and expansion. This role combines strategic planning and hands-on client...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Drive the success of our Service Center by managing desktop support operations, optimizing processes, and ensuring high-quality service delivery to users. Your expertise will enhance customer satisfac...

Join us to lead and enhance strategic partnerships with services partners, driving program initiatives and improving operational efficiency across the organization to support enterprise growth in phys...

Advance progress at the Service Desk by managing a skilled team, overseeing operations, developing metrics, and driving project execution to optimize IT support services and stakeholder satisfaction w...

Join a team that's driving IT service excellence by leading a dynamic Service Desk operation, ensuring quality support and professional development for a team of 30+, while collaborating on complex IT...

Engage in leading a dynamic Service Desk team, optimizing IT operations and ensuring high-quality service delivery while managing processes and nurturing talent through effective mentoring and collabo...

Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...

Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...

Engage with clients to ensure operational excellence and success in billing processes. Lead strategic planning for multiple medical billing teams while maintaining performance, building relationships...

Optimize operational efficiencies by leading processes, managing teams, and driving compliance. Develop strategies to enhance performance and profitability while ensuring high-quality customer service...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Champion customer success and user support operations, driving strategy and governance for the War Data Platform. Engage stakeholders, improve service delivery, and enhance user experiences across all...

Lead the charge in customer success and operations within the War Data Platform, enhancing mission outcomes through effective stakeholder engagement, service delivery, and user support strategies acro...

Transform the user support landscape by leading customer success strategies and engaging stakeholders across multiple military commands to enhance the operational effectiveness of the War Data Platfor...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...

Drive project success by leading and managing all phases of project delivery, ensuring stakeholder engagement, quality assurance, and customer satisfaction while handling multiple projects effectively...

Lead managed services operations to enhance enterprise IT and cybersecurity for the Army National Guard. Ensure compliance with SLAs, analyze service performance, and support incident management acros...

Champion procurement excellence by leading sourcing strategies and vendor negotiations, while optimizing supplier relationships across global teams to drive cost efficiency and operational effectivene...