Customer Service Manager Jobs in Silver Spring, MD

Advance customer success by driving product adoption and retention through proactive engagement, education, and strategic partnerships in a high-performance SaaS environment...

Shape the future of public libraries by building client relationships and driving product adoption. Utilize your expertise to empower teams and ensure exceptional service delivery across the West Coas...

Grow your career with a Senior Product Manager role focused on enhancing Order Quality. Lead the strategy and execution to optimize customer and shopper experiences through innovative solutions in a d...

Contribute to customer advocacy and expansion initiatives, enhancing customer engagement through storytelling and advisory efforts. Build compelling narratives to reinforce relationships and drive gro...

Unlock potential by evaluating and enhancing operational processes for clients. Work independently and collaboratively to analyze business challenges, support decision-making, and deliver insights thr...

Drive impactful changes in product accounting by translating complex standards into accessible software requirements, ensuring cohesive teamwork across departments while enhancing product accuracy and...

Take ownership of strategic partnerships, manage distributor relationships, and drive sales growth. Collaborate across teams to resolve inquiries, conduct training, and lead initiatives that expand ma...

Unlock growth by leading a regional Customer Success team focused on retention, adoption, and overall customer satisfaction. Collaborate cross-functionally to drive value, mitigate risk, and ensure me...

Transform strategic communications and executive messaging for impactful stakeholder engagements. Lead the development of clear messaging, coordinate approvals, and manage sensitive content across cla...

Lead the charge in developing and coaching a high-performing Sales Development team, utilizing data insights to enhance prospecting and improve sales strategies for optimal pipeline growth and team ef...

Unlock potential by leading complex Life and Annuity projects, managing cross-functional teams, and driving digital transformation initiatives aligned with business goals and stakeholder expectations...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Lead the charge in optimizing sales operations by streamlining processes, enhancing CRM effectiveness, and supporting Outside Sales through data-driven insights, prioritizing efficiency and productivi...

Advance operational success by leading a high-performing sales team in driving customer outcomes, enhancing service quality, and executing strategic initiatives in the DME and mobility sectors to ensu...

Lead a dynamic remote team of licensed Life Insurance Agents, driving performance, coaching talent, and surpassing sales targets while fostering a positive, growth-oriented culture in a fast-paced env...

Drive innovation in AI deployment by leading model performance strategy, optimizing autonomous driving systems, and managing diverse teams to enhance inference quality. Shape technical direction while...

Innovate customer service delivery by leading complex client accounts, resolving intricate issues, and fostering relationships. Spearhead project implementations and maintain data integrity, enhancing...

Manage a dynamic team to elevate customer satisfaction through effective coaching and recruitment. Drive service excellence in lawn care by fostering a collaborative environment, optimizing operations...

Join a dynamic team as a trusted advisor, driving revenue growth with auto dealers. This role requires strategic thinking, face-to-face engagement, and a deep commitment to customer success across key...

Manage and oversee all Revenue Integrity charge capture processes, ensuring accurate, timely procedures throughout the organization. Collaborate with stakeholders to enhance workflow, compliance, and...

Lead transformative digital initiatives, improve product experiences, and enhance team capabilities. Drive data analysis, project management, and cybersecurity efforts while fostering a customer-centr...

Unlock potential by enhancing operational efficiency in the Services organization. You will oversee critical processes, collaborate with cross-functional teams, and ensure a seamless experience for cu...

Engage with key enterprise clients to foster strong relationships, develop business strategies, and execute growth initiatives while ensuring client profitability and satisfaction through collaborativ...

Shape the future of digital banking by leading product strategies and driving innovation in account opening solutions. Collaborate across teams to enhance customer experiences and deliver impactful ou...

Champion regional marketing initiatives, driving pipeline growth through strategic ABM programs and collaborations with sales and marketing teams. Engage stakeholders and execute integrated campaigns...