Customer Service Manager Jobs in Schaumburg, IL

Join a team that's dedicated to leading and transforming claims services. You will manage a talented group, drive performance improvement, and ensure top-quality support in commercial auto claims. Hyb...

Elevate the global accounting function by leading financial consolidations, ensuring compliance with U.S. GAAP, and driving process improvements while mentoring regional teams across various internati...

Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...

Accelerate progress at driving revenue through effective Sales Plays execution. Collaborate with cross-functional teams to design, launch, and optimize initiatives that align with go-to-market strateg...

Lead the charge in maximizing customer success by driving system performance through collaboration with engineering and operations, ensuring seamless automation integration and continuous improvement...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Manage operational excellence by developing strategies to enhance productivity, optimizing workflows, and collaborating with teams for continuous improvement in a fast-paced distribution environment...

Drive operational efficiency by enhancing case management within Salesforce. Collaborate with cross-functional teams to identify challenges, design solutions, and implement process improvements for be...

Lead the charge in employee relations by conducting investigations, resolving workplace concerns, and promoting a positive culture. Collaborate with HR and operational leaders to enhance employee enga...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Transform customer relations as you oversee account management and operational excellence, ensuring compliance and quality service in a collaborative environment to meet airline demands and enhance cu...

Champion impactful partnerships by driving engagement and success with health system/provider networks. Utilize clinical research knowledge to foster collaboration among cross-functional teams and enh...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...

Drive customer success by building strategic relationships with enterprise clients, managing adoption, and mitigating risks to achieve meaningful business outcomes and boost retention in a collaborati...

Optimize enterprise customer success strategies, driving product adoption and retention while building strategic relationships. Manage complex accounts to achieve measurable business outcomes and fost...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Join a team that's committed to delivering exceptional customer service while managing operations and guiding leaders on improvements to ensure quality, speed, and accuracy in deliveries across our cu...

Empower customer satisfaction as a Senior Customer Operations Manager, overseeing order management and process improvement to deliver exceptional service and foster vendor partnerships ensuring qualit...

Empower a dynamic team by optimizing customer operations, enhancing service quality, and driving efficiency. This role plays a crucial part in delivering exceptional customer experiences and fostering...

Join a team that's dedicated to delivering exceptional customer experiences. As a Senior Customer Operations Manager, you'll lead operations, enhance service, and empower teams to minimize delays whil...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Optimize store operations by leading a dynamic team, enhancing sales, and delivering exceptional customer service. Join our growth-focused environment as you empower your team and contribute to achiev...