Customer Service Manager Jobs in Rockville, MD

Grow a diverse sales team by fostering a high-performance culture, coaching for success, and achieving strategic goals while ensuring customer satisfaction and operational efficiency through effective...

Join a team that's shaping the future of sales operations by partnering with leaders to enhance processes, drive efficiency, and deliver scalable solutions for a thriving enterprise sales organization...

Drive customer success by owning onboarding, adoption, and retention of Virtual Agents. Leverage data and insights to enhance usage, resolve issues, and collaborate across teams, ensuring clients maxi...

Shape the future of medical devices by leading regulatory strategies, ensuring compliance across global markets, and mentoring a dedicated team. Empower innovation through effective communication with...

Elevate customer relationships by managing a portfolio of accounts, ensuring renewals and driving expansion. Utilize data-driven insights and automation to provide exceptional service and foster long...

Shape the future of learning by leading scalable programs for healthcare call centers, enhancing onboarding and continuous development to achieve compliance and drive performance. Collaborate across t...

Drive strategic growth by leveraging relationships and expertise in the Defense sector. Collaborate with cross-functional teams to create tailored solutions that meet customer needs, ensuring alignmen...

Engage with defense agencies to drive strategic sales, leveraging advanced solutions and consultative partnerships. Collaborate with engineering teams to deliver tailored services and achieve mission...

Develop and execute comprehensive lifecycle marketing strategies targeting North American Mobility customers to enhance engagement, retention, and adoption, driving overall revenue growth and maximizi...

Drive operational excellence by transforming manufacturing processes. Lead lean initiatives, mentor teams, and improve safety, quality, and productivity across multiple sites. Collaborate globally to...

Unlock potential by leading sales initiatives within the Defense Agency market, leveraging existing relationships to drive strategic programs and enhance customer mission outcomes with advanced techno...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

Join a strategic team to enhance data insights and operational efficiency. Leverage your expertise in cloud architectures and analytics while guiding teams in developing modern data solutions for info...

Lead the charge in developing impactful learning programs that elevate agent performance and certification success. Drive team coaching and ensure innovative, measurable, and strategic alignment in le...

Lead the vision and strategy for modernizing B2B digital service portals utilizing Salesforce technology, driving automation and self-service improvements to enhance customer experiences and operation...

Manage and enhance quality assurance processes by ensuring product compliance with regulatory standards and improving quality programs. Lead QA teams and support continuous improvement initiatives in...

Lead your career with impactful operational management and team development. Drive continuous improvement, enhance service efficiency, and create value for both associates and customers in a dynamic e...

Join a dynamic team as a Customer Success Manager, where you'll drive value for clients, manage account strategies, and enhance customer experiences. Lead initiatives to optimize performance, ensure s...

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

Elevate your career by managing diverse IT projects, ensuring alignment with customer needs while fostering collaboration and communication across teams. Lead the development of innovative technologic...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...

Drive supplier performance enhancement initiatives, ensuring quality, cost, and delivery improvements. Collaborate with cross-functional teams to assess supplier capabilities and implement industrial...

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...