Customer Service Manager Jobs in Rochester, NY

Elevate your career by leading innovative marketing strategies that resonate with our diverse customer base, driving engagement and loyalty through interdisciplinary collaboration and creative problem...

Empower our team by leading projects, fostering client relationships, and driving process improvements. As a primary client contact, you'll oversee project activities, solve emerging issues, and enhan...

Transform the landscape of sales by driving strategies, fostering client relationships, and managing territory efforts to surpass organizational goals in the Southeast region. Embrace innovation and g...

Reimagine member engagement by leading lifecycle initiatives that enhance retention and optimize the customer journey, while analyzing performance metrics to drive overall success in a dynamic healthc...

Manage complex commercial property claims with urgency and expertise, ensuring high-quality service and equitable resolutions. Collaborate with stakeholders to drive strategic outcomes while adhering...

Drive member success by managing post-onboarding engagement and retention strategies. Collaborate with leadership to ensure a high-quality experience for high-net-worth investors while implementing ro...

Lead technical design and execution of energy sector solutions, managing projects from presales through delivery, ensuring compliance with standards and addressing customer needs effectively in a cust...

Join us to shape the organic social strategy, create engaging content, and build community across platforms with a focus on genuine connection and cultural relevance, while driving brand growth and nu...

Advance the Service Sales strategy, driving revenue growth and customer satisfaction. Lead performance accountability and optimize sales operations while managing strategic relationships and cross-fun...

Unlock new commercial banking relationships and drive growth by originating, underwriting, and managing loans, deposits, and cash management products. Collaborate with sales partners to enhance client...

Manage district operations to achieve financial, guest, and client satisfaction goals while collaborating with upper management and overseeing talent development initiatives to promote growth and oper...

Engineer growth by driving strategic sales initiatives in assigned accounts. Cultivate relationships and expand product use while achieving sales targets through effective account management and cross...

Join a team that's dedicated to delivering successful projects by managing resources, budgets, and stakeholder communication. Lead cross-functional efforts in IT and business to align with strategic g...

Elevate your career by managing complex data projects that drive strategic analytics initiatives. Lead cross-functional teams to deliver innovative data solutions on-time and within scope, ensuring al...

Shape the future of legal tech by driving customer success with AI. Own client relationships, enhance engagement, and transform user insights into actionable product improvements, all while collaborat...

Explore innovative solutions in Enterprise Imaging as a leader in Solution Architecture and Global Education. Drive customer enablement and technical training while collaborating across teams to enhan...

Lead the charge in transforming contract data into actionable intelligence, enhancing AI-driven product features, and collaborating with cross-functional teams to elevate customer value and experience...

Optimize manufacturing processes by leading and developing engineers, enhancing product quality, and improving operational efficiency across diverse product lines in a hands-on supervisory role...

Join a team that's pivotal in driving federal software adoption, ensuring customer success through strategic guidance and relationship management in complex environments. Leverage your expertise to en...

Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...

Champion operational excellence by leading a dynamic team focused on quality governance, process improvement, and stakeholder engagement, ensuring KPIs are not just met but exceeded through discipline...

Drive enterprise sales growth by developing strategic plans and fostering relationships with clients in ITSM and technology sectors, focusing on exceeding revenue goals and modernizing IT operations t...

Oversee product strategy and execution at a cross-functional level, driving innovation and commercialization of technology solutions. Lead partnerships to enhance customer value, using insights to opt...

Drive strategic leadership in Customer Service Operations, enhancing processes across Billing, Revenue Recovery, and Customer Relations, while fostering team collaboration and continuous improvement t...

Drive sustainable growth by owning the deal desk function, enhancing commercial policies, and partnering with key stakeholders to optimize deal structure and efficiency in a dynamic B2B SaaS environme...