Customer Service Manager Jobs in Rochester, NY

Elevate your career by creating and executing impactful customer engagement programs across North America, linking commercial strategies to enhanced customer experiences and driving measurable results...

Engage with customers post-sale to identify upsell opportunities and enhance product adoption. Use your consultative sales approach to build relationships, forecast sales, and drive product utilizatio...

Join a team that's driving successful project delivery for clients. Lead diverse teams in managing the end-to-end execution of customer projects while ensuring stakeholder satisfaction and proactive r...

Transform your career by leading a dynamic team of consultants to deliver outstanding implementations and advisory services. Drive operational excellence, elevate customer experiences, and foster inno...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Grow your career with a vital role fostering enterprise customer relationships. Collaborate across teams to drive strategic conversations, enhance value, and ensure client success through innovative s...

Lead the charge in driving operational strategy and execution for Customer Support, fostering cross-functional collaboration, and enhancing efficiency through innovative tooling and unified processes...

Take ownership of complex month-end close processes, ensuring GAAP compliance while collaborating across teams to enhance automation and data integrity in a fast-paced, high-growth environment focused...

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

Champion team performance and drive revenue growth by leading a successful sales management strategy that enhances customer retention and expands market opportunities in the corporate sector...

Elevate operational excellence by leading cross-functional teams to integrate advanced systems and drive continuous improvement initiatives, ensuring alignment with strategic goals and enhancing overa...

Join a team that's driving excellence in Master Data Management. In this role, you'll collaborate across departments to enhance data quality, support governance practices, and lead operational improve...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Empower the Customer Success organization by strategically enhancing customer satisfaction and loyalty. Lead a dynamic team focused on insights-driven improvements to ensure exceptional customer journ...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Make your mark at a pivotal role managing customer retention and growth, driving upsell strategies, analyzing territory data, and collaborating cross-functionally to enhance the customer experience in...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Champion your career by leading the Quality Assurance team to enhance customer experiences. Drive operational excellence, ensure compliance, and develop talent while fostering effective communication...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Champion the financial needs of commercial clients by managing a diverse portfolio, developing new business opportunities, and deepening ongoing relationships through proactive service and strategic b...