Customer Service Manager Jobs in Rochester, NY

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Empower the next generation of insurance services by managing product roadmaps and driving innovative solutions. Collaborate cross-functionally to enhance user experience across web and mobile platfor...

Champion the client experience by driving account growth, retention, and strategic relationships. Collaborate with stakeholders to ensure success and provide insights that enhance product offerings an...

Join us to drive innovative routing strategies that enhance lead performance and optimize costs. Collaborate across teams to analyze data, develop strategic roadmaps, and ensure operational excellence...

Accelerate your career by leading business development efforts and driving new sales opportunities while supporting existing partnerships in a dynamic sales environment focused on technology-enabled s...

Transform market presence as you design and execute channel sales strategies, enhancing partner effectiveness while driving growth and customer satisfaction. Embrace a hybrid work model with travel op...

Transform your career by leading SAP S/4HANA initiatives, optimizing business processes, and driving data migration and integrations for a successful digital transformation. Collaborate across teams t...

Elevate your career by driving strategic pricing proposals for diverse clients. You'll expand business opportunities, enhance client retention, and collaborate across teams to optimize profitability w...

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

Shape the future of federal partnerships by driving channel growth and leveraging your network within compliance and cybersecurity. Collaborate closely with sales and marketing teams to enhance lead g...

Pioneer AI-driven product strategies, leading cross-functional teams to innovate and enhance the software development lifecycle. You'll collaborate with engineering, data science, and market experts t...

Drive product innovation and market strategy at the forefront of healthcare, leveraging insights and cross-functional collaboration to enhance patient outcomes and establish industry-leading solutions...

Join a team that's driving partner-led growth by managing and expanding key relationships within the IT and cybersecurity landscape, enhancing lead generation, and optimizing channel performance in a...

The Enterprise Account Manager will drive growth and maintain strong relationships with U.S.-based customers who have 150-999 vehicles. This role involves strategic sales practices and proactive accou...

Empower product excellence through clinical training, customer interaction, and research. Foster cross-department collaboration to enhance AirLife products while ensuring customer satisfaction. Drive...

Join a dynamic team to drive customer success through strategic partnerships with leading e-commerce brands, ensuring effective campaign execution and operational excellence for optimal growth in a fa...

Help us navigate enterprise risk management by crafting strategies, coaching teams, and delivering impactful messaging while fostering an inclusive high-performing environment. Your expertise will gui...

Grow your career by leading the go-to-market strategy and messaging for innovative agent empowerment products, enhancing customer experience through AI-driven solutions and cross-functional collaborat...

Join a dynamic team to empower revenue growth by developing distribution channels and enabling sales of digital solutions. Collaborate across regions to innovate, streamline business models, and enhan...

Join a dynamic sales team, driving new business growth by engaging key accounts, exceeding revenue targets, and managing a personal pipeline while collaborating with account management for customer sa...

Lead transformative DevOps initiatives, enhancing software delivery and infrastructure across teams while ensuring security, compliance, and continuous improvement in a collaborative environment...

Drive client success by managing 10-15 brand protection accounts, ensuring proactive communication, monitoring performance, and fostering growth while serving as the primary contact for all client-rel...

Champion your career by leading product strategy for an innovative trading platform. Collaborate with cross-functional teams to transform trader insights into regulatory-compliant features, shaping th...

Analyze and manage sales territory to achieve quotas, develop customer relations, and promote products to the EMS market. Drive expansion by uncovering new opportunities and maintaining accurate recor...