Customer Service Manager Jobs in Richmond, VA

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Unlock your potential by managing and expanding a diverse customer portfolio, focusing on profitable growth through strategic selling and strong relationship building while achieving annual sales targ...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Unlock your potential by leading a high-performing Customer Success team to drive exceptional customer satisfaction, engagement, and growth, while aligning with strategic business goals and fostering...

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

Champion project execution within budget and deadlines, coordinating resources and contractors. Oversee quality control and ensure client satisfaction while managing complexity and risk in facility op...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...

Manage and elevate Die-Cut operations by leading teams, enhancing productivity, and ensuring quality standards are met while nurturing talent and adhering to safety and compliance protocols in a fast...

Lead operational excellence across multiple supplier facilities, driving performance improvements, strategic partnerships, and quality standards through hands-on consulting and data-driven insights to...

Engage as a strategic sales leader, driving performance and growth of a high-impact sales team. Lead pipeline management and develop innovative strategies to exceed ambitious corporate goals in a fast...

Drive sales success by identifying new business opportunities, managing client relationships, and guiding program launches to exceed sales goals while enhancing customer satisfaction across various bu...

Join a team that's dedicated to delivering high-value domestic transport services. Oversee service performance, security protocols, and data integrity to ensure excellent operational efficacy and cust...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Join a team that's dedicated to managing end-to-end field service projects, ensuring excellence in safety, quality, productivity, and customer satisfaction, while leading and developing a skilled work...

Advance the digital product lifecycle for tax solutions, driving innovation and value creation. Collaborate with stakeholders to deliver market-leading products, manage cross-functional teams, and ens...

Lead and innovate BPO operations by managing diverse teams, optimizing service delivery, and driving performance improvement across multiple campaigns. Foster engagement and efficiency while ensuring...

Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...

Transform the marketing operations landscape by optimizing automation and analytics, driving performance improvements, and fostering collaboration across teams in a dynamic environment. Shape the futu...

Drive client success by enhancing platform adoption and delivering insights that empower organizations to achieve measurable outcomes. Leverage industry expertise to strengthen relationships and foste...