Customer Service Manager Jobs in Reston, VA

Engage with a diverse portfolio of SMB merchants to drive success and satisfaction post-launch, acting as their trusted advisor and primary contact for operational support and product adoption while m...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Unlock your potential as you support product strategy for a federal agency. Contribute to software solutions enhancing hospital quality reporting while you collaborate with cross-functional teams, eng...

Champion excellence in utility-scale transmission line projects by ensuring high-quality installation and safety standards while coordinating with contractors and engineering teams to meet project spe...

Lead strategic and operational excellence in IT Service Desk management, ensuring efficient end-user support, service quality, and continuous improvement in a complex enterprise environment...

Empower clients through seamless operations and strategic communication, enhancing investor relationships. Collaborate with leadership to deliver essential marketing and support initiatives, ensuring...

Champion transformative product strategies and enhance customer experiences through innovative CRM solutions, leading product management initiatives while driving cross-functional collaboration across...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...

Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...

Join a team that's shaping the future of enterprise marketing. This role is pivotal in aligning sales and marketing strategies to drive growth and engagement, leveraging innovative tactics to expand m...

Transform talent acquisition by leading military outreach and recruiting strategies. Build sustainable pipelines for veterans and service members. Collaborate with HR teams to align workforce needs wi...

Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...

Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

Manage compliance workstreams for auto lending, transforming regulatory requirements into operational solutions. Collaborate cross-functionally to ensure scalable, compliant processes and build strong...

Drive successful ERP implementations by leading project planning, team management, and user support to enhance business operations and integration. Foster collaboration and champion process improvemen...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

Drive operational excellence as you lead a skilled mainframe engineering team, fostering growth and enhancing critical infrastructure services to meet mission demands while ensuring security and relia...

Lead the charge in optimizing product marketing operations by streamlining product lifecycle management and enhancing operational efficiency across teams, ensuring effective onboarding and integration...

Lead the accounting team to ensure accurate financial operations, compliance with GAAP, and effective financial reporting. Drive continuous improvement in processes while supervising staff and managin...

Lead a dynamic delivery team to enhance customer satisfaction and operational efficiency. Oversee scheduling, performance, and safety while ensuring compliance with regulations, driving productivity...

Optimize social media strategies across flagship and vertical accounts to enhance audience engagement and growth. Drive innovative content initiatives, execute impactful campaigns, and collaborate cro...