Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$145K - $170K *

Join a team that's driving project success by managing North American pods, ensuring clarity in requirements, removing obstacles, and fostering relationships to support agile delivery within a collabo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate revenue potential by developing scalable enablement programs that enhance performance across go-to-market teams. Partner cross-functionally to optimize customer engagement and drive measurable...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$158K - $248K *

Shape the future of government relations by advancing strategic agendas, engaging policymakers, and navigating legislative landscapes to drive business objectives while fostering strong relationships...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$121K - $187K *

Engage with key industries to drive profitable sales and expand market share. Leverage strategic sales efforts and technical expertise to enhance customer relationships and optimize solutions in natur...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $140K *

Empower growth in the renewable energy sector by driving sales in the Northeastern U.S. You will build strong customer relationships, develop new leads, and implement strategic plans to enhance market...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Drive long-term client success through strategic account management, building relationships, and delivering exceptional service. Foster partnerships, enhance account growth, and lead contract renewals...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$81K - $95K *

Transform model management by driving process improvements, enhancing cross-vertical collaboration, and ensuring clarity in model development and deployment. Own operational documentation and project...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$320K - $480K *

Join a team that's driving innovation and growth in the SaaS space, focusing on enterprise account expansion by building strategic relationships and delivering impactful solutions that enhance custome...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $175K *

Join a team that's committed to maximizing sales opportunities by managing national accounts, building strategic relationships, and driving client success while adhering to industry standards...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$103K - $137K *

Unlock your potential by managing strategic projects that enhance operational efficiency and drive customer success across functions, balancing multiple high-priority initiatives while ensuring timely...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Shape innovative solutions by leading product development from concept to deployment, collaborating with teams to enhance offerings and ensure adoption, while driving strategic initiatives and leverag...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$93K - $110K *

Lead a high-performance sales team to drive $2.5M+ in ARR through strategic execution, mentorship, and accountable pipeline management while establishing best practices in CRM and delivering precise f...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Champion innovative business development strategies focused on transportation and construction. Engage with clients to enhance project outcomes and drive successful bid implementations while fostering...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $100K *

Accelerate progress at the forefront of growth marketing tech by managing the Martech platform that enhances audience engagement, drives subscriptions, and optimizes marketing strategies across teams...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Shape client relationships and drive revenue growth in healthcare payments while managing key accounts and collaborating with internal teams to ensure success and satisfaction across diverse client ne...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$104K - $202K *

Drive strategic marketing initiatives that elevate product positioning and adoption. Collaborate with cross-functional teams to align strategies with business goals, leveraging data analysis and marke...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $170K *

Transform customer engagement by leading the lifecycle marketing strategy and execution. Drive retention and customer lifetime value through innovative programs across the full journey, collaborating...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead a dynamic team overseeing home construction from site prep to move-in, optimizing quality and efficiency while ensuring adherence to schedules, budgets, and safety standards...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $130K *

Grow your analytical prowess by driving paid media performance insights that inform strategic investment decisions and optimize marketing outcomes across channels, ensuring effective resource allocati...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Accelerate progress at our franchisee locations by providing expert coaching and operational support. Drive performance improvements through financial analysis, process enhancements, and strategic mar...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$116K - $216K *

Unlock potential by serving as a trusted advisor to commercial clients, managing strategic business development, delivering impactful financial solutions, and driving growth through collaboration and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Bring your expertise to drive innovative strategies and expand client relationships. Collaborate cross-functionally to develop tailored solutions and achieve impactful business outcomes in the UBIF sp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Join a dynamic team as an Account Manager, delivering high-quality medical communications for pharmaceutical clients. You will manage projects, foster client relationships, and ensure timely execution...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Drive your career with a pivotal role in strategic sourcing for footwear and accessories, optimizing supply chains across the Americas. Collaborate with partners to enhance operational efficiencies, r...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$168K - $273K *

Lead credit underwriting and portfolio management efforts, ensuring alignment with risk appetite and business goals. Collaborate with cross-functional teams to drive growth and improve processes while...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.