Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Bring your expertise to elevate our commercial systems, owning and optimizing tools like Salesforce and HubSpot while leveraging AI for automation and improved workflows, ensuring seamless connections...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Grow the revenue acquisition engine by optimizing sales operations, forecasting, and analytics. Drive effective territory planning and compensation design, while collaborating closely with leadership...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead and develop a team of consultants to deliver exceptional customer implementations while driving operational excellence and continuous improvement across projects and processes...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $133K *

Join a team that's dedicated to empowering public sector organizations. As a Customer Success Manager, you'll partner with clients to enhance their operations using our innovative IoT platform and con...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$103K - $173K *

Unlock potential by leading a high-performing Process Assurance team, ensuring robust risk and compliance management across operations. Drive accountability and enhance controls through strategic part...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$74K - $102K *

Champion customer relationships and drive growth across convenience retail accounts by building strategic partnerships and executing impactful business plans. Bring analytical insights and creativity...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$99K - $114K *

Join a team that's redefining customer experiences through strategic lifecycle management. Drive engagement across key journeys, optimize campaigns, and leverage AI tools for efficiency. Elevate reten...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$129K *

Join a dynamic team as you lead IT operations for a major state department, ensuring technology aligns with strategic goals. Drive modernization and enhance service delivery while fostering collaborat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $90K *

Join us in shaping operational excellence! Lead a team to ensure precise financial transactions within a regulated environment while collaborating cross-functionally to enhance customer experiences an...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $186K *

Transform IT service delivery for a global workforce, overseeing support operations and building partnerships to enhance the employee technology experience while managing diverse teams and supplier re...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $261K *

Shape the future of electrification services by leading operations across the West U.S. region, driving performance excellence, and managing nationwide digital automation initiatives while advancing r...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Drive excellence in accounting operations and financial reporting, leading a team to enhance accuracy and compliance. Leverage technology to optimize processes and establish controls, contributing to...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $115K *

Join a team that's dedicated to leading digital marketing strategies and developing talents. Empower client relationships while driving campaign execution and leveraging innovative approaches to enhan...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive the development and execution of a robust product metrics program, leveraging statistical methods to inform product decisions and enhance business outcomes while fostering data-driven insights a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Empower your career by leading service operations, managing technicians, and ensuring exceptional customer satisfaction. Drive financial performance and cultivate a safety-focused team culture in a dy...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $190K *

Accelerate your career by optimizing sales operations to enhance rep efficiency and drive strategic improvements in a high-impact, cross-functional role focused on Salesforce and sales enablement tool...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$106K - $170K *

Lead digital transformation initiatives to drive customer success and engagement in our Field Service Management and Vendor-Managed Inventory solutions, enhancing overall business outcomes through str...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$124K - $156K *

Champion customer success by leading a team to enhance satisfaction and retention. Develop strategies that drive strong relationships, utilize data for insights, and collaborate across teams to meet a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $204K *

Join our team to drive innovative initiatives enhancing the agent experience. Utilize data insights to strengthen relationships with independent agents, supervising cross-functional projects that elev...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $90K *

Discover the potential of a remote Account Manager role, leading a dedicated team and managing client relationships in the aviation sector to drive retention and new business. Drive service excellence...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team to design innovative cloud contact center solutions, leveraging expertise in AWS and Zendesk. Collaborate with sales teams to deliver exceptional customer experiences while guiding...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's at the forefront of managing operational excellence in a large federal contact center, driving performance improvements and empowering staff to deliver exceptional service in a fast...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Help us ensure strategic customers succeed with tailored solutions and expert guidance. This role involves building relationships, advocating for customer needs, and driving value through effective te...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $120K *

Empower your career by managing high-value enterprise accounts while driving growth through strategic partnerships and value realization. Collaborate cross-functionally to ensure long-term customer su...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.