Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$102K - $150K *

Serve as the primary contact for SMB merchants post-launch, ensuring product adoption, success, and growth through proactive relationship management and collaboration with cross-functional teams to en...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $130K *

Inspire customer success by leading a team dedicated to maximizing client satisfaction and retention. Drive performance through strategic goal setting, relationship building, and proactive issue resol...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $252K *

Advance talent and culture initiatives by leading organizational strategies, enhancing employee engagement, and building scalable frameworks for performance management, ensuring a high-performing, sus...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Empower sales teams by optimizing RevTech strategy, enhancing platform usage, and ensuring effective content management. Collaborate cross-functionally to improve seller engagement and drive measurabl...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Empower growth by managing and expanding a portfolio of B2B SaaS accounts. Build lasting relationships with finance and IT leaders, drive digital transformation, and collaborate with internal teams to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$125K - $145K *

Contribute to a dynamic team by leading client engagements, mentoring accounting professionals, and driving exceptional service delivery within our outsourced accounting services practice. Enhance cli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $160K *

Deliver transformative SAP solutions by bridging business and IT, leading system optimization, business process redesign, and team development to drive operational efficiency and enhance financial lan...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$143K - $286K *

Advance your career as a Product Manager leading AI-driven growth initiatives. Own strategy, experimentation, and execution to enhance customer engagement, retention, and lifetime value across various...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Lead global order entry and billing operations, ensuring compliance and accuracy while overseeing transformation initiatives to enhance efficiency through automation and AI, driving strategic executio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $200K *

Join a team that's pioneering financial strategy and innovation while leading global inventory accounting and COGS management. Drive transformations, mentor a talented team, and ensure compliance with...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $120K *

Shape the future of product marketing by owning go-to-market strategies and enabling sales for fresh operations management solutions, driving market understanding and adoption through compelling messa...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$108K - $181K *

Join a team that's driving innovation in commercial management for advanced control systems. This role supports sales growth through proposal development, customer engagement, and risk management, ens...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Grow your career with a dynamic role focused on strategic sales and client relationship development. You'll leverage your experience to identify opportunities and drive new business growth, while coll...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$118K - $177K *

Drive operational excellence in sourcing by enhancing processes and governance while collaborating with cross-functional teams to ensure compliance and efficiency from contract award to implementation...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $177K *

Oversee sourcing operations to enhance efficiency, compliance, and execution. Collaborate with cross-functional teams to refine processes, improve cycle times, and promote consistent contract utilizat...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in enhancing client experience through flawless Promotions & Rewards operations. Drive a large team focused on data-informed strategies to reduce support inquiries and optimize fulfill...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Lead the charge in optimizing Service Provider relationships to enhance service delivery, address customer concerns, and drive operational compliance, ensuring alignment with business objectives and p...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Elevate our sales strategy as you drive growth by building client relationships, identifying opportunities, and securing new business with large corporations. Travel required for client presentations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Champion the delivery of client-facing projects as you lead cross-functional teams, ensuring alignment with project goals, timelines, and budget. Drive partnerships and enhance collaboration with Glob...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Join a team dedicated to driving demand through innovative marketing strategies and campaigns. Collaborate with cross-functional partners to enhance brand awareness and grow revenue through targeted p...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate eCommerce growth by driving customer engagement and success. Collaborate cross-functionally to optimize digital experiences, improve user adoption, and implement scalable training programs to...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Grow your career with a vital role fostering enterprise customer relationships. Collaborate across teams to drive strategic conversations, enhance value, and ensure client success through innovative s...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$128K - $163K *

Engage as a strategic partner in retail merchandising, leading merchandise strategies, optimizing assortments, and fostering collaboration across teams to enhance store performance and address market...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$119K - $199K *

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.