Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$163K - $240K *

Drive the commercialization strategy for a diverse product portfolio, collaborating across teams to launch new offerings and achieve business goals. Utilize your FinTech expertise to influence market...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$129K - $181K *

Lead the charge in transforming business needs into strategic tech solutions, driving innovation and operational excellence across global IT service delivery while ensuring measurable value and user s...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$66K - $99K *

Transform customer experiences by leading daily retail operations, driving sales, coaching a dynamic team, and implementing strategic initiatives, all while ensuring outstanding product presentations...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$145K - $170K *

Develop and innovate Oracle Cloud Time & Labor solutions, overseeing the entire process from design to deployment. Collaborate with key stakeholders to ensure compliance, integration, and effective wo...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Take ownership of strategic client relationships and accelerate growth by crafting targeted sales plans for mid-market accounts. Drive impactful solutions to effectively position services and meet sal...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $120K *

Accelerate sales growth by executing direct strategy in designated territories, guiding clinicians during procedures, and driving product feedback to enhance offerings. Collaborate within a team to ac...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $130K *

Shape the future by leading digital product strategy, aligning business goals, and developing engaging solutions through cross-functional collaboration and agile methodologies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Join a dynamic team as you drive technical excellence and seamless customer implementation. Collaborate closely across functions to turn complex data into impactful solutions, ensuring client success...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead a high-performing remote support team, ensuring outstanding technical assistance and customer satisfaction. Foster collaboration, optimize operations, and drive continuous improvement in service...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$155K - $165K *

Help us build and enhance our go-to-market launch system, driving customer engagement and adoption for impactful releases. Collaborate cross-functionally to ensure alignment and seamless communication...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $150K *

Champion growth by driving new revenue and enterprise client acquisition. Leverage industry expertise to establish trust and transform partnerships through innovative digital solutions across key sect...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Transform the enterprise sales landscape by driving new logo acquisition and expanding opportunities. Leverage deep market insights to engage, convert, and nurture relationships with senior stakeholde...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive new logo acquisition and expand enterprise opportunities by leveraging industry relationships, focusing on consultative engagement to position solutions across digital transformation and data-dr...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive new logo acquisition and expand opportunities as a market-facing hunter. Engage enterprise clients, build trusted relationships, and generate revenue through consultative sales in key areas like...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Advance market strategies by leveraging customer insights to enhance remanufactured products and services. Drive sales growth through effective positioning, tools, and value propositions in North Amer...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $180K *

Elevate compliance and ethics in ammonia operations, driving policy development, audits, and training. Collaborate with leaders on compliance risks to ensure ethical standards and enhance operational...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$108K - $216K *

Elevate compliance effectiveness by developing strategies, managing risks, and leading assessments. Collaborate across teams to drive policy updates and monitor regulatory trends, ensuring alignment w...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$108K - $216K *

Pioneer compliance and ethics excellence by leading the development of strategies, analyzing regulatory changes, and fostering a culture of integrity. Collaborate across functions to ensure adherence...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $180K *

Unlock potential by leading fire safety and compliance strategies to mitigate risks, enhance operational excellence, and nurture a culture of safety, while collaborating across teams to implement effe...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $155K *

Lead the charge in fostering compliance and ethics across the organization. Oversee regulatory adherence, develop policies, and enhance stakeholder relationships while mentoring a high-performing team...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Drive sales growth and customer relationships by leveraging product knowledge and value-based selling in a dynamic healthcare environment. Engage key decision-makers while managing existing accounts a...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$94K - $130K *

Champion customer relationships and drive sales growth by managing and developing global accounts. Leverage solution selling strategies to capture market share and ensure account retention through str...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $120K *

Champion client relations by driving sales strategies and identifying opportunities. As a key player, leverage your sales experience to nurture accounts, collaborate across teams, and create tailored...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $125K *

Champion fleet excellence by managing maintenance programs and team development. Oversee operations across multiple sites, ensuring efficiency and safety in heavy-duty diesel truck management. Engage...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.